217 Controls in detail
Useful features
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon
after the emergency call has been initiat-
ed. The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.Initiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call Failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
i
The “911” emergency call system is a public
service. Using it without due cause is a criminal
offense.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle
occupants.
218 Controls in detailUseful featuresRoadside Assistance button •
The Roadside Assistance button• is
located in the center armrest cover.
1Roadside Assistance button•
Open the storage compartment be-
tween the backrests (
page 210).
Press and hold the button1 for longer
than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button• will flash while the call
is in progress. The message Connecting Call
will appear in the
multifunction display.When the connection is established, the
message
Call Connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
Manual for more information.These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire are
obtainable.
i
If the indicator lamp in the Roadside Assis-
tance button• is flashing continuously and
there was no voice connection to the Response
Center established, then the Tele Aid system
could not initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is not avail-
able). The message
Call Failed!
appears in
the multifunction display.
Roadside Assistance calls can be terminated us-
ing the tbutton on the multifunction
steering wheel.
219 Controls in detail
Useful features
Information button ¡
The Information button¡ is located in
the center armrest cover.
1Information button¡
Open the center storage compartment
(page 210).
Press and hold the button1 for longer
than 2 seconds.
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting Call
will appear
in the multifunction display.When the connection is established, the
message
Call Connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
i
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant
cellular phone network is not available). The
message
Call Failed
appears in the
multifunction display.
Information calls can be terminated using the
tbutton on the multifunction steering
wheel.
220 Controls in detailUseful featuresCall priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Emer-
gency calls can only be terminated by a Re-
sponse Center or Customer Assistance
Center representative, whereas Roadside
Assistance and Information calls can also
be terminated by pressing button
t
on
the multifunction steering wheel.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting Call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet in the “My Tele Aid” section
of “Owner’s Online”, using the ID and pass-
word (USA only).
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
i
When a Tele Aid call has been initiated, the
audio system is muted and the selected mode
(radio or CD) pauses. The mobile phone (if con-
nected) switches off. If you must use this phone,
we recommend that you use it only with the ve-
hicle at a standstill in a safe location. The multi-
function display in the instrument cluster is
available for use. After the Tele Aid call has end-
ed, the optional mobile phone switches on again.
A PIN entry might be necessary.
i
The remote door unlock feature is available
if the relevant cellular phone network is
available.
The SOS button will flash and the message
Connecting Call
will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the trunk recessed handle was pulled for more
than 20 seconds before door unlock authoriza-
tion was received by the Response Center, you
must wait 15 minutes before pulling the trunk
recessed handle again.
244 OperationDriving instructionsPassenger compartmentDriving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.Control and operation of radio
transmitters
Radio and telephoneTelephones and two-way radios
Radio transmitters, such as a portable
telephone or a citizens band unit should
only be used inside the vehicle if they are
connected to an antenna that is installed
on the outside of the vehicle.
Refer to the radio transmitter operation
instructions regarding use of an external
antenna.
Warning!
G
Always fasten items being carried as
securely as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry
objects.
Warning!
G
Please do not forget that your primary
responsibility is to drive the vehicle safely.
Only operate the radio or telephone
1 if road,
weather and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system,
possibly resulting in an accident and
personal injury.
254 OperationEngine compartmentOil dipstickThe engine oil level is correct when it is
between lower mark (min) and upper mark
(max) of the oil dipstick.
Top up the engine oil if necessary.Adding engine oil
Using a rag, unscrew filler cap2 from
filler neck.
Add engine oil as required. Be careful
not to overfill with oil.Mercedes-Benz recommends
MOBIL 1 OIL. Use the MB sheet number
229.3 and only SAE 5W-50 engine oils.
MB sheet numbers are printed on the out-
side of oil containers.
Be careful not to spill any oil when adding.
Avoid environmental damage caused by oil
entering the ground or water.
Screw the filler cap back on filler neck.
You will find further information about en-
gine oil in the “Technical data” section
(
page 395) and (
page 393).
Transmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the transmission.
i
The filling quantity between the upper and
lower marks on the oil dipstick is approximately
2.1 US qt (2.0 l).
Warning!
G
The filler cap on the filler neck could be hot.
Use a rag when you unscrew the filler cap.
Otherwise you could burn yourself.!
Only use approved engine oils and oil filters
required for vehicles with Maintenance System.
For a listing of approved engine oils and oil fil-
ters, contact an authorized Mercedes-Benz Cen-
ter or visit www.mbusa.com (USA only).
Using engine oils and oil filters of specification
other than those expressly required for the Main-
tenance System, or changing of oil and oil filter
at change intervals longer than those called for
by the Maintenance System will result in engine
or emission control system damage not covered
by the Mercedes-Benz Limited Warranty.
!
Excess oil must be siphoned or drained off.
It could cause damage to the engine or emission
control system not covered by the
Mercedes-Benz Limited Warranty.
345 Practical hints
What to do if ...
Left display
Right display
Possible cause/
consequence
Possible solution
A
Reserve Fuel
The fuel level has fallen into the
reserve range.
Refuel at the next gas station (
page 247).
Fuel Cap
Open
A loss of pressure has been
detected in the fuel system.
The fuel filler cap may not be
closed properly or the fuel sys-
tem may be leaky.
Check the fuel filler cap (
page 247).
If it is not closed properly:
Close the fuel filler cap.
If it is closed properly:
Have the fuel system checked by an authorized
Mercedes-Benz Center.
t
Tel
Enter PIN
You have not yet entered your
PIN in you telephone.
Enter the PIN for your SIM card.
I
Remove
Key
You have forgotten to remove
the SmartKey.
Remove the SmartKey from the starter switch.
Replace
Key
No additional code available for
the SmartKey.
Have the SmartKey checked. Contact an authorized
Mercedes-Benz Center.
409 Index
A
ABS 82, 403
Indicator lamp 29, 306
Messages in the multifunction
display 321, 322
ABS/ESP
®
Warning lamp 29, 304
Accelerator position, automatic
transmission 173
Accessory weight 286
Accident 54
ACL 403
Messages in the multifunction
display 328
Additional turn signals, Exterior
mirror 362
Air bags 62
Children 63
Front, Driver 65
Front, Passenger 66
Head-thorax 65, 67
Knee 66
Occupant Classification System
(OCS) 67
Passenger front air bag off indicator
lamp 70Safety guidelines 64
Air conditioning system see Automatic cli-
mate control
Air distribution 189, 190
Air pressure 286
Air pressure see Tire inflation pressure
Air recirculation mode 193
Air vents 185
Air volume 189, 191
Airbrake 31, 90
Automatic mode 92
Emergency braking 92
Manual mode 91
Message in the multifunction
display 332
Test Mode 91
Warning lamp 29, 311
Alarm system see Anti-theft systems
Anticorrosion/antifreeze 394, 400
Antiglare, Interior rear view mirror 181
Antilock Brake System see ABS
Anti-theft systemsAnti-theft alarm system 93
Immobilizer 93
Tow-away alarm 95
Anti-theft wheel nuts 290
Aquaplaning see Hydroplaning
Armrest 209
Ashtray 210
Aspect ratio 286
AUDIO menu 127
Audio system 31, 145
Button and soft key operation 148
Cassette operation 154
CD operation 158
Location 145
Operating and display elements 146
Operating safety 145
Operation 148
Radio operation 151
Switching on/off 148
Telephone operation 162, 213