XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA:only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare tire are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system could
not initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is not
available). The message Call Failed
appears in the multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage tray (Y page 131).XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Response Center established, then the Tele
Aid system could not initiate an Information
call (e.g. the relevant cellular phone
network is not available). The message
Call Failed appears in the multifunction
display.
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switch on the ignition. Otherwise the
incorrect or non-approved fuel will get into
the fuel lines. The fuel system must be
drained completely. Contact an authorized
Mercedes-Benz Center to have the fuel
system drained completely.
! To prevent damage to the catalytic
converters, only use premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel may
reach the catalytic converter, causing it to
overheat and potentially start a fire.
i Only use premium unleaded gasoline with
a minimum Posted Octane Rating of 91
(average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump. Please
contact gas station personnel in case
labels on the pump cannot be found.
For more information on gasoline, see
“Premium unleaded gasoline”
(Y page 254), see “Fuel requirements”
(Y page 255), or contact an authorized
Mercedes-Benz Center, or visit
www.mbusa.com (USA only).
The fuel filler flap is located on the right-hand
side of the vehicle towards the rear.
Locking/unlocking the vehicle with the
SmartKey automatically locks/unlocks the
fuel filler flap.
iIn case the central locking system does
not release the fuel filler flap, see “Fuel filler
flap” (Y page 223).
XTurn off the engine.
iLeaving the engine running and the fuel
filler cap open can cause the yellow fuel
tank reserve warning lamp to flash and the
malfunction indicator lamp = (USA
only) or ; (Canada only) to illuminate.
For more information, see also “Practical
hints” (Y page 218).
XRemove the SmartKey from the starter
switch.
XOpening: Press fuel filler flap : at the
point indicated by the arrow.
XTurn fuel filler cap ; counterclockwise.XTake off fuel filler cap ;.
! The fuel filler cap is tethered to the fuel
filler neck. Do not drop the cap. It could
damage the vehicle paint finish.
XPlace fuel filler cap ; in direction of arrow
into the holder.
XFully insert filler nozzle unit and refuel.XOnly fill your tank until the filler nozzle unit
cuts out – do not top off or overfill.
! When refueling the vehicle, make certain
that no gasoline comes into contact with
the rear side marker to prevent damaging
the lens.
XClosing: Turn fuel filler cap ; clockwise
until it audibly engages.
iMake sure to close the fuel filler flap
before locking your vehicle as the flap
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Seating capacity
The seating capacity gives you important
information on the number of occupants that
can be in the vehicle. Observe front and rear
seating capacity. The Tire and Loading
Information placard showing seating
capacity : is located on the driver’s door
B-pillar (Y page 161).
iData shown on Tire and Loading
Information placard example are for
illustration purposes only. Seating capacity
data are specific to each vehicle and may
vary from data shown in the following
illustration. Refer to Tire and Loading
Information placard on vehicle for actual
data specific to your vehicle.
Steps for determining correct load limit
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the “National Traffic and Motor
Vehicle Safety Act of 1966”.
XStep 1: Locate the statement “The
combined weight of occupants and cargo
should never exceed XXX kg or XXX lbs.”
on your vehicle’s Tire and Loading
Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.
XStep 3: Subtract the combined weight of
the driver and passengers from
XXX kilograms or XXX lbs.
XStep 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the “XXX” amount
equals 1 400 lbs and there will be five
150 lbs passengers in your vehicle, the
amount of available cargo and luggage load
capacity is 650 lbs
(1 400 - 750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed
the available cargo and luggage load
capacity calculated in step 4.
XStep 6 (if applicable): If your vehicle will
be towing a trailer, load from your trailer
will be transferred to your vehicle. Consult
this manual to determine how this reduces
the available cargo and luggage load
capacity of your vehicle (Y page 164).
The following table shows examples on how
to calculate total and cargo load capacities
with varying seating configurations and
number and size of occupants. The following
examples use a load limit of 1 500 lbs. This
is for illustration purposes only. Make sure
you are using the actual load limit for your
vehicle stated on the vehicle’s Tire and
Loading Information placard (Y page 162).
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Weight Rating (GVWR) and the Gross Axle
Weight Rating (GAWR) for either the front or
rear axle. You can obtain the GVWR and
GAWR from the certification label. The
certification label can be found on the driver’s
door B-pillar, see the “Technical data” section
(Y page 246).
Gross Vehicle Weight Rating (GVWR): The
total weight of the vehicle, all occupants, all
cargo, and the trailer tongue load (if
applicable) must never exceed the GVWR.
Gross Axle Weight Rating (GAWR): The total
allowable weight that can be carried by a
single axle (front or rear).
To assure that your vehicle does not exceed
the maximum permissible weight limits
(GVWR and GAWR for front and rear axle),
have the loaded vehicle (including driver,
passengers and all cargo and, if applicable,
trailer fully loaded) weighed on a suitable
commercial scale.
Trailer tongue load
The tongue load of any trailer is an important
weight to measure because it affects the load
you can carry in your vehicle. If a trailer is
towed, the tongue load must be added to the
weight of all occupants riding and any cargo
you are carrying in the vehicle. The tongue
load typically is 10% of the trailer weight and
everything loaded in it.
If an approved Mercedes-Benz trailer hitch is
available for your G-Class vehicle model,
consult the instructions included in the trailer
hitch kit for vehicle towing capacity,
permissible gross trailer weight, trailer
tongue weight rating, and instructions on
loading and towing a trailer.
Maximum tire loadGWarning!
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
The maximum tire load rating : is the
maximum weight the tires are designed to
support.
For more information on tire load rating, see
(Y page 169).
For information on calculating total and cargo
load capacities, see (Y page 162).
Direction of rotation
Unidirectional tires offer added advantages,
such as better hydroplaning performance. To
benefit, however, you must make sure the
tires rotate in the direction specified.
An arrow on the sidewall indicates the
intended direction of rotation of the tire.
Spare wheels may be mounted against the
direction of rotation (spinning) even with a
unidirectional tire for temporary use only until
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Only with a proper oil level can the vehicle
obtain a trouble-free oil supply, even on
steep gradients.
! If an engine oil level warning message
appears in the multifunction display while
driving, stop the vehicle in a safe location
or as soon at is safe to do so. Check the
engine oil level.
The engine oil level warning messages
should not be ignored. Extended driving
with the message displayed could result in
serious engine damage that is not covered
by the Mercedes-Benz Limited Warranty.
Tires
RCheck the tread depth and maintain
specified tire inflation pressure. A placard
with the recommended tire inflation
pressures is located on the driver’s door B-
pillar (Y page 161).
RCheck tires for possible damage and
remove foreign objects.
RReplace missing valve caps.
Rims
RDented or bent rims can cause tire inflation
pressure loss and damage the tire beads.
For this reason, check and, if necessary,
change rims before driving off-road.
Vehicle tool kit
RCheck if the jack (Y page 195) is
functional.
RAlways take the vehicle tool kit, a strong
tow rope, a shovel and a small plank (to put
under the jack on sandy soil) with you.
Driving in steep terrain
Slope angle
:Overhang angle, front;Overhang angle, rear:;G 55037°31°G 55 AMG23°26°
RComply with the warnings (Y page 179) and
rules for off-road driving (Y page 180).
RDriving on embankments, slopes and other
steep inclines should only be done straight
up or downhill, i. e. in the line of gravity.
Maximum vehicle climbing ability is a
80% grade which is equivalent to a slope
angle of approximately 38°. Keep in mind
that the climbing ability of the vehicle
depends on terrain conditions.
RShift automatic transmission into gear
range 2 or 1 (Y page 89).
RDrive slowly.
RUtilize the engine’s braking power when
descending a slope, observe the engine
speed (do not overrev the engine). Apply
the service brake as needed.
iFor maximum engine speed, see
“Tachometer” (Y page 96) and see vehicle
specification for your vehicle
(Y page 248).
RCheck the brakes after a lengthy
downgrade drive.
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Vehicle equipment ............................194
Where will I find ...? ..........................194
Vehicle status messages in the
multifunction display .......................196
What to do if … ..................................213
Unlocking/locking manually ...........221
Opening/closing manually ..............223
Brush guard .......................................224
Replacing SmartKey batteries .........225
Replacing bulbs .................................226
Replacing wiper blades ....................231
Flat tire ..............................................232
Battery ...............................................236
Jump starting ....................................237
Towing the vehicle ............................239
Fuses ..................................................242
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XPull cover ring = slightly outwards in
direction of arrows and remove.
XPull cover plate ? towards you.XRemove cover plate ?.XUnscrew mounting screws C.XRemove the spare wheel.GWarning!
Make sure no one is injured when removing
the spare wheel.
Grip wheel from the sides.
Keep hands from beneath the wheel.
After mounting the spare wheel:
XTransport the damaged wheel on the spare
wheel carrier, see “Storing the spare wheel
after use” for instructions.
XRepair or replace the damaged tire as soon
as possible and return the spare tire as
original spare.
For information on mounting the spare wheel,
see “Flat tire” (Y page 232).
Storing the spare wheel after use
XSecure the spare wheel with mounting
screws C on the spare wheel carrier
(Y page 196). Make sure the spare wheel
cannot come loose.
XMake sure catch B engages in recess A
when mounting cover plate 4
(Y page 196).
XMake sure tab ; (Y page 195) faces
downwards when mounting cover ring =
(Y page 196).
XFor safety reasons, check regularly that the
spare wheel is securely fastened.
Vehicle status messages in the
multifunction display
Notes
Warning and malfunction messages appear in
the multifunction display located in the
instrument cluster.
Certain warning and malfunction messages
are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in this
Operator’s Manual.
Selecting the Vehicle status message
memory menu in the control system
(Y page 102) displays both cleared and
uncleared messages.
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Locking the vehicle
If you cannot lock the vehicle with the
SmartKey, lock it as follows:
XClose the front passenger door, the rear
doors, and the tailgate.
XOpen the driver’s door.XPress the central locking switch
(Y page 60).
The locking knobs of the front passenger
door, the rear doors, and the tailgate move
down.
XIf the vehicle battery is disconnected or
drained: Press down the locking knobs on
the front passenger door, the rear doors,
and the tailgate.
XExit the vehicle.XClose the driver’s door.XRemove mechanical key ; from the
SmartKey (Y page 221).
XInsert mechanical key ; into the lock
cylinder.
XTurn mechanical key ; clockwise to
position 1.
The vehicle is locked.
XTurn mechanical key ; back and remove
it from the lock cylinder.
XCheck if the tailgate is locked.XIf necessary, lock the tailgate with the
mechanical key (Y page 61).
iThis procedure does not arm the anti-
theft alarm system, nor does it lock the fuel
filler flap.
Manually unlocking the gear selector
lever
If the vehicle’s electrical system is
malfunctioning, the gear selector lever could
remain locked in park position P. In this case
the gear selector lever can be unlocked
manually, e.g. to tow the vehicle.
XEngage the parking brake.XInsert suitable tool : (e.g. a ball point pen)
into the covered opening.
XSimultaneously push tool : downward
and move the gear selector lever out of
park position P.
XRemove tool :.
The gear selector lever is unlocked.
The cover returns to its closed position after
moving the gear selector lever to the
positions D+ and D-.
iThe gear selector lever is locked again as
soon as you move it back to park position
P.
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