2009 MERCEDES-BENZ G-Class Owner's Manual

Power outlet in cargo compartment
If the engine is off and the power outlets are
being used extensively, the vehicle battery
may become discharged.
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press button E to
perform the acquaintance call. Failure to
complete either of these steps may result
in a system that is not activated.
If you have any questions regarding
activation, please call the Response Center
at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time.
Rvehicle battery power is available.
Rthe relevant cellular phone network and
GPS signals are available and pass the
information on to the Response Center.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Response
Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
RAutomatic and manual emergency
RRoadside Assistance
RInformation
The Tele Aid system is operational providing
that the vehicle’s battery is charged, properly
connected, not damaged, and cellular and
GPS coverage is available. The Tele Aid
system utilizes the cellular network for
communication and the GPS (Global
Positioning System) satellites for vehicle
location. If either of these signals are
unavailable, the Tele Aid system may not
function and if this occurs, assistance must
be summoned by other means.
i A Tele Aid call cannot be canceled. Even
if the Tele Aid system is not activated or
operational, the system will attempt to
connect the respective call. This may take
as long as 5 minutes or more. As long as
the Tele Aid system attempts to connect a
call, you cannot operate the audio system
or the COMAND system. Also, most
functions in the control system, such as the
telephone function, are suspended.
Therefore, it is not advisable to initiate any
Tele Aid call unless the Tele Aid system is
activated and operational.
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GWarning!
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the
relevant cellular phone network is not
available).
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover : to open.XPress SOS button ; briefly.
The indicator lamp in SOS button ; will
flash until the emergency call is concluded.
XWait for a voice connection to the
Response Center.
XClose cover : after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they receive
an automatic SOS signal and cannot make
voice contact with the vehicle occupants.
Roadside Assistance button
XOpen the storage tray (Y page 131).XPress and hold Roadside Assistance
button : for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button : will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display and the COMAND system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Roadside
Assistance dispatcher and the occupants of
the vehicle will be established.
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XDescribe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to tow
your vehicle to the nearest authorized
Mercedes-Benz Center. For services such as
labor and/or towing, charges may apply.
Refer to the Roadside Assistance manual for
more information.
Sign and Drive services (USA:only):
Services such as a jump start, a few gallons
of fuel or the replacement of a flat tire with
the vehicle spare tire are obtainable at no
charge.
iIf the indicator lamp in Roadside
Assistance button : is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system could
not initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is not
available). The message Call Failed
appears in the multifunction display.
XTerminating calls: Press button ~ on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the COMAND system.
Information button
XOpen the storage tray (Y page 131).XPress and hold Information button : for
longer than 2 seconds.
A call to the Customer Assistance Center
will be initiated. The indicator lamp in
Information button : will flash while the
call is in progress. The message
Connecting Call will appear in the
multifunction display and the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
i The COMAND system display indicates
that a Tele Aid call is in progress. While the
call is connected you can change to the
navigation menu by pressing the NAVI
button on the COMAND system. Spoken
commands are not available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
iIf the indicator lamp in Information
button : is flashing continuously and
there was no voice connection to the
Response Center established, then the Tele
Aid system could not initiate an Information
call (e.g. the relevant cellular phone
network is not available). The message
Call Failed appears in the multifunction
display.
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Once the vehicle is unlocked, a Response
Center specialist will attempt to establish
voice contact with the vehicle occupants.
If the tailgate lock was pressed for more
than 20 seconds before door unlock
authorization was received by the
Response Center, you must wait
15 minutes before pressing the tailgate
lock again.
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
XReport the incident to the police.
The police will issue a numbered incident
report.
XPass this number on to the Response
Center along with your password.
The Response Center will then attempt to
covertly contact the vehicle’s Tele Aid
system. Once the vehicle is located, the
Response Center will contact the local law
enforcement and you. The vehicle’s
location will only be provided to law
enforcement.
iIf the anti-theft alarm stays on for more
than 30 seconds, the Tele Aid system
initiates a call to the Response Center
automatically The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
Garage door opener
The integrated remote control can operate up
to three separately controlled devices
compatible with HomeLink® or some other
systems.
GWarning!
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent
potential harm or damage. When
programming a garage door opener, the door
moves up or down. When programming a gate
operator, the gate opens or closes.
Do not use the integrated remote control with
any garage door opener that lacks safety stop
and reverse features as required by U.S.
federal safety standards (this includes any
garage door opener model manufactured
before April 1, 1982). A garage door that
cannot detect an object - signaling the door
to stop and reverse - does not meet current
U.S. federal safety standards.
When programming a garage door opener,
park vehicle outside the garage.
Do not run the engine while programming the
integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide (CO),
and inhaling it can cause unconsciousness
and possible death.
Interior rear view mirror with integrated remotecontrol
Hand-held remote control A is not part of the
vehicle equipment.
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