If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. There is otherwise a risk of dam-
age to the exterior mirrors.
! When washing your vehicle in a tow-
through car wash, make sure that the auto-
matic transmission* is in position N. The
vehicle could otherwise be damaged.
R Vehicles with DIRECT SELECT lever and
key:
Do not remove the key from the ignition
lock. Do not open the driver's or front-
passenger door when the engine is
switched off, as this automatically shifts
the automatic transmission to park posi-
tion Pand locks the wheels, unless you
have previously shifted the automatic
transmission to N.
R Vehicles with DIRECT SELECT lever and
KEYLESS GO*:
Do not open the driver's or front-
passenger door when the engine is
switched off, as this shifts the automatic
transmission to park position Pand locks
the wheels.
! Make sure that the side windows are
closed completely, that the blower for the
ventilation/heating is switched off and that
the windscreen wiper switch is in position
0. The rain/light sensor could otherwise be
activated and thereby cause unintentional
wiping. This could result in damage to the
vehicle.
After using an automatic car wash, wipe off
wax and drying agents from the windscreen
and the wiper blades. This will prevent smears
and reduce wiping noises caused by residue
on the windscreen. High-pressure cleaners G
Risk of accident
Do not use high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Observe the instructions issued by the
equipment manufacturer concerning the
distance to be maintained between the
nozzle of the high-pressure cleaner and the
vehicle (at least 30 cm).
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door joint
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to failures or leaks.
Care and treatment of matt paint-
work* Your vehicle has a clear matt finish. For this
reason, you should make sure that you
adhere to the following instructions to avoid
damage to paintwork due to improper treat-
ment.
!
Under no circumstances should you pol-
ish the vehicle. Polishing will make the
paintwork shine.
! When caring for your paintwork, do not
use paint cleaner, grinding or polishing Care
241Operation
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products, or gloss preservers such as wax.
These products are only suitable for high-
gloss finishes. Using them on a vehicle with
a matt finish results in serious damage to
the surface (gleaming, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
i From the range of available Mercedes-
Benz care products, use only the insect
remover and the car shampoo.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop immediately, e.g. a
Mercedes-Benz Service Centre.
X Remove the following types of dirt immedi-
ately, whilst avoiding rubbing too hard.
Soak:
R insect remains with insect remover
R bird droppings with water
and rinse off the treated surface after-
wards.
Remove:
R tree resin, oils, fuels and greases by rub-
bing gently with a cloth soaked in petro-
leum ether or lighter fluid.
R tar stain with tar remover
R wax with silicone remover
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. Otherwise, you could
damage the paintwork. Cleaning the wheels !
Do not use acidic wheel cleaners to
remove brake dust. This could damage
wheel bolts and brake components.
Cleaning the windows X
Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product approved and recommended by
Mercedes-Benz.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away
leading to corrosion damage.
Cleaning the wiper blades G
Risk of injury
Before cleaning the windscreen or wiper
blades, turn the key to position 0in the igni-
tion lock or press the Start/Stop button* until
all indicator lamps have gone out in the instru-
ment cluster. The windscreen wipers could
otherwise move and cause injury.
! Do not clean the wiper blades too often
and do not rub them too hard, as this will
result in damage to the graphite coating.
This could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully with a
damp cloth.
X Fold the wiper arms back again before
switching on the ignition.
Cleaning the headlamps X
Clean the plastic lenses of the headlamps
with a wet sponge and windscreen washer
fluid or cleaning cloths. 242
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!
Only use washer fluid or cleaning cloths
suitable for plastic lenses. Unsuitable
washer fluid or cleaning cloths could
scratch or damage the plastic lenses of the
headlamps.
Cleaning the sensors* Saloon (example)
X
Clean sensors :for the driving systems
with water, car shampoo and a soft cloth.
! If you clean the sensors using a high-pres-
sure cleaner or steam cleaner, observe the
manufacturer's information on maintaining
the correct distance between the vehicle
and the high-pressure cleaner.
Cleaning the reversing camera* Saloon (example) X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. Reg-
ular care of the exhaust tail pipes will ensure
that their original shine is restored.
!
Do not clean the exhaust tail pipes with
alkaline-based cleaning agents such as
wheel cleaner.
X Clean the exhaust tail pipes with a chrome
care product approved by Mercedes-Benz.
Trailer coupling* The ball coupling must be cleaned if it
becomes dirty or corroded.
X
Remove any rust using a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. Saloon (example)
X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer coupling is
working properly. Care
243Operation
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!
Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheel boss and
dashboard G
Risk of injury
Do not use cleaning agents and cockpit care
spray containing solvents to clean the dash-
board and the steering wheel boss. If cleaning
agents containing solvents are used the sur-
faces become porous, then if an airbag is
deployed the disintegrating plastic parts may
cause serious injury.
X Wipe the dashboard and steering wheel
boss with a damp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not exert pressure when cleaning the dis-
play surface as this may lead to irreversible
damage.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara ®
covers, as these are too aggres-
sive and, if used often, may damage the
cover.
! Clean:
R genuine leather covers with a damp
cloth, then wipe the covers down with a
dry cloth. Make sure that the leather
does not become soaked. For leather
care, use a leather care agent recom-
mended by Mercedes-Benz. You can
obtain information about this from any
Mercedes-Benz Service Centre.
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid).
R cloth covers with a microfibre cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R Alcantara ®
covers with a damp cloth.
Make sure you wipe entire seat sections
to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the quality (both appearance
and comfort) of the covers is retained over
time. 244
CareOperation
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Cleaning Night View Assist Plus*
!
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. X
Fold down the camera cover by recess :.X
Use a soft cloth to clean the windscreen in
front of camera ;.
! If you are using a glass cleaner, do not
spray it onto the lens of the Night View
Assist camera. Cleaning the plastic trim !
Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Ensure that cosmetics, insect repellent
and suntan lotion do not come into contact
with the vehicle's trim. This will protect the
vehicle's high-quality trim and help retain
its overall appearance.
X Wipe the plastic trim with a damp, lint-free
cloth (e.g. a microfibre cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the wooden trim* and trim
strips X
Wipe the wooden trim and trim strips with
a damp, lint-free cloth (e.g. a microfibre
cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. Care
245Operation
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246 212_AKB; 2; 4, en-GB
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Where will I find...?
...........................248
Display messages ............................. 251
Troubleshooting ................................ 278
Locking/unlocking in an emer-
gency ................................................. 299
Resetting the active bonnet
(pedestrian protection) after trig-
gering ................................................. 302
Resetting triggered NECK-PRO
head restraints .................................. 303
Replacing batteries (key and
remote control) ................................. 303
Changing bulbs ................................. 304
Replacing the wiper blades ..............308
Flat tyre ............................................. 309
Battery ............................................... 319
Jump-starting .................................... 323
Towing and tow-starting ..................324
Fuses .................................................. 327 247Practical advice
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Where will I find...?
Warning triangle
Saloon The warning triangle is secured on the inside
of the boot lid. X
Turn the catch 90° in the direction of the
arrow and remove warning triangle :.
Estate The warning triangle is located behind the
right-hand side trim panel in the luggage com-
partment.
X Open the right-hand side trim panel. X
Remove warning triangle :.Setting up the warning triangle X
Fold feet =down and out to the side.
X Pull side reflectors ;up to form a triangle
and lock them at the top using press-
stud :. First-aid kit
i Check the expiry date of the first-aid kit
annually, and replace the contents when
necessary.
Saloon The first-aid kit is located in the boot, in the
right-hand side trim panel behind the wheel
arch.
X
Slide down the luggage net.
X Open the stowage compartment. X
Release strap :.
X Remove first-aid kit ;.248
Where will I find...?Practical advice
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