!
Observe the note on care provided by the
trailer manufacturer.
i Maintenance of the ball coupling and
trailer coupling can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheel boss and
dashboard G
Risk of injury
Do not use cleaning agents and cockpit care
spray containing solvents to clean the dash-
board and the steering wheel boss. If cleaning
agents containing solvents are used the sur-
faces become porous, then if an airbag is
deployed the disintegrating plastic parts may
cause serious injury.
X Wipe the dashboard and steering wheel
boss with a damp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing: R
alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not exert pressure when cleaning the dis-
play surface as this may lead to irreversible
damage.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara ®
covers, as these are too aggres-
sive and, if used often, may damage the
cover.
! Clean:
R genuine leather covers with a damp
cloth, then wipe the covers down with a
dry cloth. Make sure that the leather
does not become soaked. For leather
care, use a leather care agent recom-
mended by Mercedes-Benz. You can
obtain information about this from any
Mercedes-Benz Service Centre.
R artificial leather covers with a cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid).
R cloth covers with a microfibre cloth mois-
tened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R Alcantara ®
covers with a damp cloth.
Make sure you wipe entire seat sections
to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the quality (both appearance
and comfort) of the covers is retained over
time. 244
CareOperation
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Cleaning Night View Assist Plus*
!
Never clean the camera lens. When clean-
ing the field of vision of the driving systems,
make sure that you do not spray glass
cleaner on the camera lens. If the camera
lens is dirty, visit a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. X
Fold down the camera cover by recess :.X
Use a soft cloth to clean the windscreen in
front of camera ;.
! If you are using a glass cleaner, do not
spray it onto the lens of the Night View
Assist camera. Cleaning the plastic trim !
Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Ensure that cosmetics, insect repellent
and suntan lotion do not come into contact
with the vehicle's trim. This will protect the
vehicle's high-quality trim and help retain
its overall appearance.
X Wipe the plastic trim with a damp, lint-free
cloth (e.g. a microfibre cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the wooden trim* and trim
strips X
Wipe the wooden trim and trim strips with
a damp, lint-free cloth (e.g. a microfibre
cloth).
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz. Care
245Operation
* optional
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Display messages
Possible causes/consequences and
X
X Solutions b Malfunc‐
tion See
Owner's
Manual The exterior lighting is faulty.
X
Visit a qualified specialist workshop. Vehicles with trailer coupling*: a fuse may have blown.
X
Check the fuses (Y page 328).
X If necessary, replace the blown fuse. Observe the warning
notes.
If the display message continues to be shown:
X Visit a qualified specialist workshop. ¸ Replace
air
cleaner
The engine air filter is dirty and must be replaced
42
.
X Visit a qualified specialist workshop. 4 Check
eng. oil
lev. when
next refu‐
elling The engine oil level has dropped to a critical level. A warning
tone also sounds.
X
Check the engine oil level ( Ypage 220).
X If necessary, top up the engine oil.
X Have the engine checked for leaks if the engine oil needs
topping up more often than usual. + Change
key bat‐
teries The key batteries are discharged.
X
Change the batteries ( Ypage 304). + Key not
detected
(red display
message)
The KEYLESS GO key* is not in the vehicle. A warning tone
also sounds.
If you switch off the engine, you can no longer centrally lock
the vehicle and no longer start the engine.
X
Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Locate the KEYLESS GO key*. The KEYLESS GO key* is not detected while driving because
a powerful radio transmitter is causing interference. A warn-
ing tone also sounds.
X
Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Remove the Start/Stop button* from the ignition
lock (Y page 75).
X Insert the key into the ignition lock and turn it to the desired
position. 42
Only for certain vehicles. 274
Display
messagesPractical advice
* optional
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Automatic transmission*
Problem
Possible causes/consequences and
X
X Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Move the transmission to position P.
X Turn the key in the ignition to position 0(Y page 75) or press
the Start/Stop button* repeatedly until all indicator lamps in
the instrument cluster go out.
X Wait at least 10 seconds before restarting the engine.
X Move the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. PARKTRONIC*
Problem
Possible causes/consequences and
X
X Solutions Only the red segments
in the PARKTRONIC
warning display are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds and
the indicator lamp in
the PARKTRONIC but-
ton lights up. PARKTRONIC has malfunctioned and has switched itself off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning display are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 243).
X Switch the ignition back on. Troubleshooting
293Practical advice
* optional
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X
E 63 AMG and vehicles with the AMG
sports package*: fold cover:upwards. X
Position jack =at jacking point ;. X
Make sure that the base of the jack is posi-
tioned directly under jacking point ;.
X Turn crank ?until the tyre is raised a max-
imum of 3 cm from the ground. X
Unscrew the uppermost wheel bolt com-
pletely.
X In place of the wheel bolt, screw centring
pin Afrom the vehicle tool kit into the
thread.
X Unscrew the remaining wheel bolts fully.
! Do not place wheel bolts in sand or on a
dirty surface. The bolt and wheel hub
threads could otherwise be damaged when
you screw them in.
X Remove the wheel.
Fitting a new wheel G
Risk of accident
Replace damaged or corroded wheel bolts.
Never oil or grease wheel bolts. This could
cause the bolts to loosen in the wheel hub. G
Risk of accident
If a wheel hub thread is damaged, you must
not drive the vehicle any further. Consult a
qualified specialist workshop which has the
necessary specialist knowledge and tools to
carry out the work required. Mercedes-Benz
recommends that you use a Mercedes-Benz
Service Centre or Service 24h for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop. G
Risk of accident
Only use wheel bolts that have been designed
for the wheel and the vehicle. For safety rea-
sons, Mercedes-Benz recommends that you
only use wheel bolts which have been
approved for Mercedes-Benz vehicles and the
respective wheel. Other bolts may work loose
or damage the brake system.
Do not tighten the wheel bolts completely
while the vehicle is still jacked up. The vehicle
could topple off the jack. Flat tyre
317Practical advice
* optional
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Vehicle identification plate illustration
:
Vehicle identification plate
; Vehicle manufacturer
= EU type approval number
? Vehicle identification number (VIN)
A Maximum permissible gross vehicle
weight
B Maximum permissible towing weight
C Maximum permissible front axle load
D Maximum permissible rear axle load
E Paint code Vehicle identification number (VIN)
In addition to being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body. It is located on the floor in front of the
right-hand front seat. X
Slide the right-hand front seat to its rear-
most position.
X Fold floor covering :upwards.
You will see vehicle identification number
(VIN) ;. Engine number
The engine number is stamped on the crank-
case. More information can be obtained from
any Mercedes-Benz Service Centre. Service products and capacities
Service products include the following:
R fuels (e.g. petrol, diesel)
R exhaust gas aftertreatment additive
(AdBlue ®
)
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer concentrate
Mercedes-Benz recommends that you only
use products which have been tested and
specially approved by Mercedes-Benz for
your vehicle and which are listed in this
Mercedes-Benz Owner's Manual in the rele-
vant chapter since:
R parts and service products are matched.
R damage caused by the use of non-approved
service products is not covered by the
implied warranty.
You can recognise service products approved
by Mercedes-Benz by the following inscrip-
tion on the containers:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations that
relate to a level of quality or a specification in
accordance with an MB Sheet number (such Service products and capacities
333Technical data
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R
at very low temperatures
R in urban traffic
R on short trips
R when towing a trailer
R in mountainous terrain
i Only for certain countries: the respective
current consumption and emission values
of your vehicle can be found in the COC
papers (EC CERTIFICATE OF CONFORM-
ITY). These documents are supplied when
the vehicle is delivered.
The consumption figures for vehicles falling
under the EURO4 standard have been
determined in accordance with EU Direc-
tive 80 /1268 /EEC while figures for vehi-
cles falling under the EURO5 standard have
been determined in accordance with Reg-
ulation (EC) No. 715 / 2007, in each case
based on the currently applicable version.
The values do not refer to a specific vehicle.
Deviations from these values may occur
under normal operating conditions.
! Do not use any special additives, as they
can cause malfunctions and engine dam-
age. Damage resulting from the use of such
additives is not covered by the Mercedes-
Benz implied warranty. H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly. AdBlue
®
i For BlueTEC vehicles only.
AdBlue ®
is a non-flammable, non-toxic, col-
ourless and odourless water-soluble fluid.
! Only use AdBlue ®
compliant with ISO
22241. The use of special additives is not
permitted.
! Surfaces, such as carpets or paintwork,
which come into contact with AdBlue ®
while refilling should be rinsed immediately
with plenty of water. Immediately after
spilling, remove AdBlue ®
using a damp
cloth and cold water. If AdBlue ®
has
already crystallised, use a sponge and hot
water to clean it off. AdBlue ®
residues crys-
tallise after a certain period of time and soil
the affected surfaces.
High outside temperatures If AdBlue
®
is heated to above 50 † for an
extended period of time, e.g. as a result of
direct sunlight on the AdBlue ®
tank,
AdBlue ®
may decompose. Ammonia vapours
develop as a result. G
Risk of injury
Ammonia vapours may escape if the
AdBlue ®
tank cap is opened at high tempera-
tures. Ammonia vapours have a pungent
odour and are particularly irritating to the
skin, to mucous membranes and to the eyes.
You may experience a burning sensation in
your eyes, nose and throat, as well as cough-
ing and watering of the eyes.
Do not inhale ammonia vapours.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately –11 †. The vehicle is equipped with
an AdBlue ®
preheating system at the factory.
Winter operation is therefore also guaranteed
at temperatures below –11 †. Service products and capacities
335Technical data
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Special additives
!
Only use AdBlue ®
compliant with ISO
22241. Do not add any special additives to
AdBlue ®
and do not dilute it with water.
Doing so can destroy the BlueTEC ®
exhaust
gas aftertreatment system.
Damage resulting from the use of such
additives or from water is not covered by
the Mercedes-Benz implied warranty.
Purity The purity of AdBlue
®
is particularly important
for avoiding malfunctions in the exhaust gas
aftertreatment system.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, it must not be
returned to the tank again as the purity of the
fluid can no longer be guaranteed.
! Impurities in AdBlue ®
(e. g. due to other
service products, cleaning agents or dust)
result in increased emission values, system
malfunctions, catalytic converter damage
or engine damage. Vehicle model Total capacity of
the AdBlue ®
tank E 350 BlueTEC 24.5 l
Engine oil
Only Mercedes-Benz approved engine oils
may be used in Mercedes-Benz engines.
A list of the engine oils tested and approved
in accordance with the Mercedes-Benz Spec-
ifications for Service Products can be called
up by visiting http://bevo.daimler.com and
entering the MB Sheet number. Further infor-
mation on tested and approved engine oils
can be obtained from any Mercedes-Benz
Service Centre. Engine oils which have been
approved by Mercedes-Benz have the MB
Sheet number indicated on the oil container
under the "MB approval" notice. The table
shows which MB Sheet number applies to
which engine: E 200 CGI BlueEFFI-
CIENCY
E 250 CGI BlueEFFI- CIENCY E 300
47
E 350 47
E 350 4MATIC
E 350 CGI BlueEFFI- CIENCY
E 500
E 500 4MATIC E 63 AMG
48 MB Sheet number
229.3, 229.5,
229.51 229.3, 229.5 mm 229.5
47
Only for certain countries.
48 Restriction: only SAE 0W-40 engine oils may be used. 336
Service products and capacitiesTechnical data
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