
products, or gloss preservers such as wax.
These products are only suitable for high-
gloss finishes. Using them on a vehicle with
a matt finish results in serious damage to
the surface (gleaming, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
i From the range of available Mercedes-
Benz care products, use only the insect
remover and the car shampoo.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop immediately, e.g. a
Mercedes-Benz Service Centre.
X Remove the following types of dirt immedi-
ately, whilst avoiding rubbing too hard.
Soak:
R insect remains with insect remover
R bird droppings with water
and rinse off the treated surface after-
wards.
Remove:
R tree resin, oils, fuels and greases by rub-
bing gently with a cloth soaked in petro-
leum ether or lighter fluid.
R tar stain with tar remover
R wax with silicone remover
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. Otherwise, you could
damage the paintwork. Cleaning the wheels !
Do not use acidic wheel cleaners to
remove brake dust. This could damage
wheel bolts and brake components.
Cleaning the windows X
Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
product approved and recommended by
Mercedes-Benz.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Under certain circumstances,
deposits such as leaves, petals and pollen
may prevent water from draining away
leading to corrosion damage.
Cleaning the wiper blades G
Risk of injury
Before cleaning the windscreen or wiper
blades, turn the key to position 0in the igni-
tion lock or press the Start/Stop button* until
all indicator lamps have gone out in the instru-
ment cluster. The windscreen wipers could
otherwise move and cause injury.
! Do not clean the wiper blades too often
and do not rub them too hard, as this will
result in damage to the graphite coating.
This could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully with a
damp cloth.
X Fold the wiper arms back again before
switching on the ignition.
Cleaning the headlamps X
Clean the plastic lenses of the headlamps
with a wet sponge and windscreen washer
fluid or cleaning cloths. 242
CareOperation
* optional
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Display messages
Possible causes/consequences and
X
X Solutions Vehicle not in
position P
Vehicles with a DIRECT SELECT lever*: the driver's door is
open and the automatic transmission* is in position
R,Nor
D. A warning tone also sounds.
X Shift the automatic transmission* to P.
X Engage the parking brake. To start
engine, shift to
P or N You have attempted to start the engine and the selector lever
is in position
Dor R.
X Move the selector lever to Por N. Apply
brake to
deselect Park (P)
position
X
Depress the brake pedal. Without
changing
gear, consult
workshop You cannot change the transmission position.
X
In transmission position D: consult a qualified specialist
workshop without changing the transmission position.
or
X In transmission positions N,Ror P: contact a qualified spe-
cialist workshop. DISTRONIC
PLUS deactiva‐
ted
autom.
See Own‐
er's Man‐
ual
Vehicles with a navigation system*: the vehicle is close to a
radio-telescope facility and, therefore, must not transmit any
radar signals. The radar sensor system has switched off auto-
matically. A warning tone also sounds.
X
Drive on.
Distronic Plus* is available again as soon as the vehicle is
far enough away from the radio telescope facility
(Y page 362). 254
Display
messagesPractical advice
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Display messages
Possible causes/consequences and
X
X Solutions DISTRONIC
PLUS currently
unavaila‐
ble See
Owner's
Manual
Distronic Plus* is deactivated and is temporarily inoperative
if:
R
the Distronic Plus* cover in the radiator grille is dirty.
R the sensors in the bumpers are dirty.
R the radar sensor system is temporarily inoperative, e.g. due
to electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R its function is impaired due to heavy rain or snow.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
A warning tone also sounds.
Distronic Plus *is operational again and the display message
disappears when:
R the dirt (e.g. slush) drops away while you are driving.
R the system detects that the sensors are fully available
again.
R the system is within the operating temperature range.
If the display message continues to be shown:
X Clean the Distronic Plus* cover in the radiator grille
(Y page 243).
X Clean the bumpers (Y page 243).
X Restart the engine. DISTRONIC
PLUS inopera‐
tive
Distronic Plus* is faulty. BAS PLUS* and PRE-SAFE
®
Brake*
may also have failed. A warning tone also sounds.
X Visit a qualified specialist workshop. DISTRONIC
PLUS suspended
You have depressed the accelerator pedal. Distronic Plus* is
no longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. Display messages
255Practical advice
* optional
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Display messages
Possible causes/consequences and
X
X Solutions HOLD Off The HOLD function is deactivated. The vehicle has skidded or
a condition for activating SBC HOLD is no longer met when
the brake pedal is firmly depressed. A warning tone also
sounds.
X
Reactivate the HOLD function later. Intell.
Light Sys‐
tem inopera‐
tive Tourist mode is active. The headlamps are set to symmetrical
dipped beam (
Ypage 133).
X If you drive in countries in which traffic drives on the oppo-
site side of the road to the country where the vehicle is
registered: the headlamps are set to symmetrical dipped
beam, in order not to dazzle oncoming traffic.
X If you drive in countries in which traffic drives on the same
side of the road as the country where the vehicle is regis-
tered: visit a qualified specialist workshop. Parking
Guidance inopera‐
tive
PARKTRONIC* is inoperative.
X
Observe the notes on PARKTRONIC* in the
"Troubleshooting" section (Y page 293).Parking
Guidance cancelled
Parking Guidance
*is deactivated, because:
R the vehicle is skidding.
R the sensors in the bumpers are dirty.
R a malfunction has occurred.
A warning tone also sounds.
X Reactivate Parking Guidance* later.
If the parking space symbol does not appear in the multi-
function display at speeds below 30 km/h:
X Clean the bumpers (Y page 243).
or
X Restart the engine.
or
X Visit a qualified specialist workshop. Parking Guidance* is deactivated, because you have left the
lane.
X
Park again, and while doing so, observe the display mes-
sages in the multi-function display (Y page 161).Parking
Guidance finished The vehicle is parked. A warning tone also sounds.
The display message disappears automatically. Display messages
257Practical advice
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Display messages
Possible causes/consequences and
X
X Solutions Wheel sen‐
sor(s) missing
Vehicles with tyre pressure monitor*: the tyre pressure sen-
sor signal for one or more of the tyres is missing. The pressure
of the affected tyre is not displayed in the instrument cluster.
X
Have the faulty tyre pressure sensor replaced at a qualified
specialist workshop. PRE-SAFE inopera‐
tive See
Owner's
Manual
G
Risk of injury
Important functions of PRE-SAFE ®
have failed. All other occu-
pant safety systems, e.g. airbags, remain available.
X Visit a qualified specialist workshop. PRE-SAFE Functions
currently
limited
See Own‐
er's Man‐
ual
G
Risk of accident
PRE-SAFE ®
Brake* is temporarily inoperative if:
R the Distronic Plus* cover in the radiator grille is dirty.
R the sensors in the bumpers are dirty.
R its function is impaired due to heavy rain or snow.
R the radar sensor system is temporarily inoperative, e.g. due
to electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is insufficient.
R E 63 AMG: you deactivate ESP ®
.
PRE-SAFE ®
Brake *is operational again and the display mes-
sage disappears when:
R the dirt (e.g. slush) drops away while you are driving.
R the system detects that the sensors are fully available
again.
R the system is within the operating temperature range.
R E 63 AMG: you reactivate ESP ®
.
If the display message continues to be shown:
X Clean the Distronic Plus* cover in the radiator grille
(Y page 243).
X Clean the bumpers (Y page 243).
X Restart the engine.
X Wait until the battery is charged sufficiently. 260
Display messagesPractical advice
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Display messages
Possible causes/consequences and
X
X Solutions PRE-SAFE Functions
limited
See Own‐
er's Man‐
ual
G
Risk of accident
PRE-SAFE ®
Brake* is faulty. BAS PLUS* or the distance warn-
ing signal may also have failed.
X Visit a qualified specialist workshop. Radar sen‐
sor deactiva‐
ted See
Owner's
Manual
Vehicles with Distronic Plus*: the radar sensor system is
deactivated.
X Check whether the radar sensor system may be activated
(Y page 362).
X Switch on the radar sensor system (Y page 135).Radar sen‐
sor deactiva‐
ted
autom.
See Own‐
er's Man‐
ual
Vehicles with a navigation system*: the vehicle is close to a
radio-telescope facility and, therefore, must not transmit any
radar signals. The radar sensor system has switched off auto-
matically.
The following functions are unavailable:
R Distronic Plus* (Y page 140)
R BAS PLUS* (Y page 59)
R PRE-SAFE ®
Brake* (Y page 63)
R Blind Spot Assist* (Y page 167)
X Drive on.
These functions are available again as soon as the vehicle
is far enough away from the radio telescope facility
(Y page 362). Child seat in wrong
position
See Own‐
er's Man‐
ual
G
Risk of injury
Vehicles with automatic child seat recognition *on the front-
passenger seat: the child seat is incorrectly positioned.
X Fit the child seat in the correct position. G
Risk of injury
Vehicles with automatic child seat recognition* on the front-
passenger seat: the child seat recognition sensor is faulty.
X Visit a qualified specialist workshop. Blind
Spot
Assist inopera‐
tive
Blind Spot Assist* is faulty.
X
Visit a qualified specialist workshop. Display messages
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Display messages
Possible causes/consequences and
X
X Solutions J ABS and
ESP cur‐
rently
unavaila‐
ble See
Owner's
Manual G
Risk of accident
ABS (Anti-lock Braking System), ESP ®
(Electronic Stability
Program), BAS (Brake Assist), PRE-SAFE ®
, the HOLD function,
hill start assist and ESP ®
trailer stabilisation are temporarily
unavailable. The on-board voltage may, for example, be insuf-
ficient. BAS PLUS* (Brake Assist PLUS) and PRE-SAFE ®
Brake* may be inoperative as well. In addition, the ä,
å and! warning lamps light up in the instrument clus-
ter.
The brake system continues to function normally, but without
the functions listed above. ATTENTION ASSIST is deactivated.
X Drive on carefully.
X Visit a qualified specialist workshop. J ABS and
ESP inop‐
erative
See Own‐
er's Man‐
ual
G
Risk of accident
ABS, ESP ®
, BAS, PRE-SAFE ®
, the HOLD function, hill start
assist and ESP ®
trailer stabilisation are unavailable due to a
malfunction. BAS PLUS* and PRE-SAFE ®
Brake* may also
have failed. In addition, the ä,åand! warning
lamps light up in the instrument cluster.
The brake system continues to function normally, but without
the functions listed above. ATTENTION ASSIST is deactivated.
X Drive on carefully.
X Visit a qualified specialist workshop. ÷ ESP inop‐
erative
See Own‐
er's Man‐
ual
G
Risk of accident
ESP ®
, BAS, PRE-SAFE ®
, the HOLD function, hill start assist
and ESP ®
trailer stabilisation are unavailable due to a mal-
function. BAS PLUS* and PRE-SAFE ®
Brake* may also have
failed. In addition, the äandå warning lamps light up
in the instrument cluster.
The brake system continues to function normally, but without
the functions listed above. ATTENTION ASSIST is deactivated.
X Drive on carefully.
X Visit a qualified specialist workshop. 264
Display
messagesPractical advice
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Display messages
Possible causes/consequences and
X
X Solutions j Check
trailer
hitch lock
G
Risk of accident
The trailer tow hitch* is not correctly engaged. A warning tone
also sounds.
X Pull over and stop the vehicle safely, paying attention to
road and traffic conditions.
X Engage the ball coupling in the end position (Y page 234).À Attention
Assist:
Time for
a break? Based on specific criteria, ATTENTION ASSIST has deter-
mined that your concentration has waned. A warning tone
also sounds.
X
If necessary, take a break.
During long journeys, take regular breaks in good time so you
get enough rest. À Attention
Assist
inopera‐
tive ATTENTION ASSIST is inoperative.
X
Visit a qualified specialist workshop. # The battery is not being charged. A warning tone also sounds.
Possible causes are:
R
a faulty alternator
R a torn poly-V-belt
R a malfunction in the electronics
X Pull over and stop the vehicle safely, paying attention to
road and traffic conditions and leave the engine running.
X Open the bonnet.
X Check whether the poly-V-belt is torn.
If the poly-V-belt is torn:
! Do not continue driving. The engine could otherwise over-
heat.
X Switch off the engine.
X Consult a qualified specialist workshop.
If the poly-V-belt is OK:
X Visit a qualified specialist workshop. # Check
brake wear The brake pads/linings have reached their wear limit.
X
Visit a qualified specialist workshop. Display
messages
265Practical advice
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