Problem
Possible causes/consequences and
X
X Solutions You can no longer lock
or unlock the vehicle
using KEYLESS GO*.
KEYLESS GO* is in standby mode because the vehicle has not
been unlocked for an extended period.
X
Pull the door handle twice and then insert the key into the igni-
tion lock. KEYLESS GO* is malfunctioning.
X
Lock or unlock the vehicle using the remote control function of
the key. To do this, point the tip of the key at the driver's door
handle from close range and try to open the vehicle again.
X Have the key checked at a qualified specialist workshop. There is interference from a powerful source of radio waves.
X
Unlock the vehicle using the emergency key element
(Y page 366). You have lost a key.
X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The engine cannot be
started using the key. The on-board voltage is too low.
X Remove the key and reinsert it into the ignition lock.
X Start the engine within 30 seconds of inserting the key in the
ignition lock.
X Repeat if necessary.
If the engine does not start after several attempts:
X Check the starter battery and recharge it if necessary
(Y page 382).
or
X Jump-start the vehicle (Y page 384).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS
GO*. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle using the key in the ignition lock. Troubleshooting
363Practical advice
* optional
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message appears in the multi-function dis-
play.
You must not exceed a maximum speed of
80 km/h. G
Risk of accident
The handling characteristics of your vehicle
deteriorate in run-flat mode, for example:
R when cornering
R when braking
R when accelerating rapidly
Adapt your driving style accordingly and avoid
sudden changes in direction and sudden
acceleration, as well as driving over obstacles
(i.e. kerbs, potholes), and driving off-road.
This is particularly the case when the vehicle
is heavily laden.
The maximum permissible distance that can
be driven in run-flat mode depends to a large
extent on the loads placed on the vehicle. It
can be shorter due to high speeds, a heavy
load, sudden acceleration and/or manoeu-
vring, the road surface condition, outside tem-
perature, etc., or further, if you drive carefully
and conservatively.
Do not continue to drive in run-flat mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in run-flat mode, you must have
the wheel(s) checked for damage at a quali-
fied specialist workshop which has the nec-
essary specialist knowledge and tools to carry
out the work required. The faulty tyre must be
replaced in every case.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. In particular, work relevant to safety or
on safety-related systems must be carried out
at a qualified specialist workshop. i
On a vehicle with MOExtended tyres, only
use MOExtended spare tyres. These must
be of the size specified for the vehicle. Battery
Notes on the vehicle battery
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period.
To prevent damage from corrosion, only
replace the battery with one that has a central
ventilation cover.
Consult a Mercedes-Benz Service Centre if
you wish to leave your vehicle parked up for
a long period of time. G
Risk of injury
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary. 382
BatteryPractical advice
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