Display messages
Possible causes/consequences and
X
X Solutions  Close
doors to
lock vehi‐
cle At least one door is open.
X
Close all doors and lock the vehicle again. & inopera‐
tive Bat‐
tery low The on-board voltage is too low. The auxiliary heating/venti-
lation* has switched off or cannot be switched on.
X
Drive for a longer distance.
The battery is being charged. The auxiliary heating/venti-
lation *can be reactivated as soon as there is sufficient on-
board voltage. & inopera‐
tive
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heat-
ing* cannot be switched on.
X
Refuel at the nearest filling station. & inopera‐
tive See
Owner's
Manual
The auxiliary heating
*is temporarily malfunctioning or is
defective.
X When the vehicle is on a level surface and the engine has
cooled down, make up to four attempts to switch on the
auxiliary heating*, waiting several minutes between each
attempt.
X If the auxiliary heating* does not switch on, visit a qualified
specialist workshop. + Top up
coolant
See Own‐
er's Man‐
ual The coolant level is too low.
X
Top up the coolant, observing the warning notes before
doing so (Y page 294).
X Have the engine cooling system checked at a qualified spe-
cialist workshop if the coolant needs topping up more often
than usual. ? Coolant
Stop vehi‐
cle Turn
engine off The coolant is too hot.
X
Pull over and stop the vehicle safely and switch off the
engine, paying attention to road and traffic conditions.
X Make sure that the air supply to the radiator is not blocked,
e.g. by slush.
X Wait until the display message disappears before restarting
the engine. Otherwise, there is a risk of engine damage.
X Observe the coolant temperature gauge. 342
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Display messages
Possible causes/consequences and
X
X Solutions The poly-V-belt may have torn.
X
Stop immediately and safely when traffic conditions permit
and check the poly-V-belt.
If the poly-V-belt is torn:
X Do not drive on. Consult a qualified specialist workshop.
If the poly-V-belt is intact:
X Wait until the display message disappears before restarting
the engine. Otherwise, there is a risk of engine damage.
X Observe the coolant temperature gauge.
X Have the vehicle checked at a qualified specialist work-
shop. b Third
brake lamp The third brake lamp is faulty. The display message will only
appear if all LEDs have failed.
X
Visit a qualified specialist workshop. b Left-hand
cornering
light
or
Right-
hand cor‐
nering
light The left-hand or right-hand cornering lamp is faulty.
X
Change the bulb (Y page 369). b Left-hand
dipped
beam
or
Right-
hand
dipped
beam The left-hand or right-hand dipped-beam headlamp is faulty.
X
Visit a qualified specialist workshop. b Active
Light
Function
inopera‐
tive
The active light function* is faulty.
X
Visit a qualified specialist workshop. Display
messages
343Practical advice
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Display messages
Possible causes/consequences and
X
X Solutions Á Night
View
Assist
Not in
Reverse
A condition for activating Night View Assist* has not been
met.
X
Shift the transmission to P,Nor D. Á Night
View
Assist
Lights on
or AUTO,
not in
Reverse
A condition for activating Night View Assist* has not been
met.
X
Turn the light switch to corL.
X Shift the transmission to P,Nor D. Á Night
View
Assist
only when
it is dark
You have attempted to activate Night View Assist* in the day-
time.
Night View Assist* can only be activated when it is dark.
4 Engine
oil level
Stop vehi‐
cle Turn
engine off There is insufficient oil in the engine. There is a risk of engine
damage.
X
Pull over and stop the vehicle safely and switch off the
engine, paying attention to road and traffic conditions.
X Top up and check the engine oil level (Y page 293).4 Top up
with 1
litre of
engine
oil when
next refu‐
elling
The engine oil level is too low
38
.
X Check the engine oil level ( Ypage 293).
X If necessary, top up the engine oil.
X Have the engine checked for leaks if the engine oil needs
topping up more often than usual. 4 Engine
oil level
Reduce
oil level
You have added too much engine oil
38
. The engine or catalytic
converter may be damaged.
X Siphon off excess engine oil until it is at the specified level.
Observe the legal requirements. 4 Engine
oil level
cannot be
measured
The measuring system is malfunctioning
38
.
X Visit a qualified specialist workshop. 38
Only on certain vehicles. Display
messages
347Practical advice
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Display messages
Possible causes/consequences and
X
X Solutions 4 Check
engine
oil level
when next
refuelling The engine oil level has dropped to a critical level.
X
Check the engine oil level ( Ypage 293).
X If necessary, top up the engine oil.
X Have the engine checked for leaks if the engine oil needs
topping up more often than usual. h Tyre pres‐
sure Cau‐
tion,
tyre
defect
G
Risk of accident
Vehicles with the tyre pressure monitor*: the pressure is
dropping rapidly in one or more of the tyres.
X Stop the vehicle without making any sudden steering or
braking manoeuvres. Pay attention to traffic conditions as
you do so.
X Repair the faulty tyre or replace the wheel (Y page 373).h Tyre pres‐
sure
Check
tyre(s)
G
Risk of accident
Vehicles with tyre pressure monitor*: the tyre pressure has
dropped significantly in one or more of the tyres.
X Stop the vehicle without making any sudden steering or
braking manoeuvres. Pay attention to traffic conditions as
you do so.
X Repair the faulty tyre or replace the wheel (Y page 373)._ Front
left seat
backrest
not locked
or
Front
right
seat back‐
rest not
locked
G
Risk of injury
The driver's or front passenger's seat backrest is not
engaged. The seat belt will have no effect.
X Engage the driver's seat or front passenger's seat backrest. C There is only a small amount of fuel in the fuel tank.
X
Refuel at the nearest filling station. 8 Reserve
fuel level The fuel level has fallen below the reserve range. The opera-
tion of the auxiliary heating
* can nolonger be guaranteed.
X Refuel at the nearest filling station. ¥ Top up
washer
fluid The washer fluid level has sunk to about 1 litre.
X
Top up the windscreen washer fluid (Y page 295).348
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Warning and indicator lamps in the instrument cluster
Problem
Possible causes/consequences and
X
X Solutions !
The yellow ABS
warning lamp is
lit while the
engine is run-
ning. G
Risk of accident
ABS (Anti-lock Brake System) is deactivated due to a fault. Other
systems, e.g. BAS (Brake Assist), BAS PLUS* (Brake Assist Plus),
ESP ®
(Electronic Stability Program), EBV (electronic brake-force
distribution), PRE-SAFE ®
, PRE-SAFE ®
Brake*, HOLD, hill start
assist, the adaptive brake lights and ESP ®
trailer stabilisation, are
also deactivated.
The brake system continues to function normally, but without the
functions listed above. Therefore, the wheels could lock if you
brake hard.
X Observe the additional messages in the multi-function display
(Y page 316).
X Drive on carefully.
X Visit a qualified specialist workshop. ·
The red distance
warning lamp*
lights up while
the vehicle is in
motion. G
Risk of accident
The distance to the vehicle in front is too small for the speed
selected.
X Increase the distance. ·
The red distance
warning lamp*
lights up while
the vehicle is in
motion. A warn-
ing tone also
sounds. G
Risk of accident
You are approaching a vehicle in front at too great a speed
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action. G
Risk of accident
Distronic* or Distronic Plus* has detected a stationary obstacle
in your line of travel. The vehicle will not be braked automatically.
X Be prepared to brake immediately.
X Pay careful attention to the traffic situation. You may have to
brake or take evasive action. Troubleshooting
351Practical advice
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Problem
Possible causes/consequences and
X XSolutions ÷
å
J
!
The yellow ESP
®
and ESP ®
OFF
warning lamps,
the red brake
system warning
lamp and the
yellow ABS
warning lamp
are lit while the
engine is run-
ning. G
Risk of accident
Electronic brake force distribution (EBV) is faulty. Other systems,
e.g. ABS, BAS, BAS PLUS*, ESP ®
, PRE-SAFE ®
, PRE-SAFE ®
Brake*, HOLD, hill start assist, the adaptive brake lights and
ESP ®
trailer stabilisation, are also unavailable. The brake system
continues to function normally, but without the functions listed
above. Therefore, the wheels could lock if you brake hard.
X Observe the additional messages in the multi-function display
(Y page 316).
X Drive on carefully.
X Visit a qualified specialist workshop. ÷
å
!
The yellow ESP
®
and ESP ®
OFF
warning lamps
and the yellow
ABS warning
lamp are lit while
the engine is
running. A warn-
ing tone also
sounds. G
Risk of accident
EBV is faulty. Other systems, e.g. ABS, BAS, BAS PLUS*, ESP ®
,
PRE-SAFE ®
, PRE-SAFE ®
Brake*, HOLD, hill start assist, the adap-
tive brake lights and ESP ®
trailer stabilisation, are also unavaila-
ble. The brake system continues to function normally, but without
the functions listed above. Therefore, the wheels could lock if you
brake hard.
X Observe the additional messages in the multi-function display
(Y page 316).
X Drive on carefully.
X Visit a qualified specialist workshop. ÷
å
!
The yellow ESP
®
and ESP ®
OFF
warning lamps
and the yellow
ABS warning
lamp are lit while
the engine is
running. G
Risk of accident
ABS and ESP ®
are faulty. Other systems, e.g. BAS, BAS PLUS*,
PRE-SAFE ®
, PRE-SAFE ®
Brake*, HOLD, hill start assist, the adap-
tive brake lights and ESP ®
trailer stabilisation, are also unavailable
due to a malfunction. The brake system continues to function nor-
mally, but without the functions listed above. Therefore, the
wheels could lock if you brake hard.
X Observe the additional messages in the multi-function display
(Y page 316).
X Drive on carefully.
X Visit a qualified specialist workshop. 352
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Problem
Possible causes/consequences and
X
X Solutions ÷
The yellow ESP ®
warning lamp
flashes while the
vehicle is in
motion. G
Risk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or Distronic Plus* is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Release the accelerator pedal while you are driving.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
Exceptions: (Y page 51) å
The yellow ESP ®
OFF warning
lamp is lit while
the engine is
running. G
Risk of accident
ESP ®
and ESP ®
trailer stabilisation are deactivated. ESP ®
will not
stabilise the vehicle if it starts to skid or if a wheel starts to spin.
X Reactivate ESP ®
.
Exceptions: (Y page 51)
X Adapt your driving style to suit the road and weather conditions. ÷
å
The yellow ESP
®
and ESP ®
OFF
warning lamps
are lit while the
engine is run-
ning. G
Risk of accident
ESP ®
, BAS, BAS PLUS*, PRE-SAFE ®
, HOLD, hill start assist, the
adaptive brake lights and ESP ®
trailer stabilisation are unavailable
due to a malfunction. ESP ®
will not stabilise the vehicle if it starts
to skid or if a wheel starts to spin.
The brake system continues to function normally, but without the
functions listed above.
X Observe the additional messages in the multi-function display
(Y page 316).
X Drive on carefully.
X Visit a qualified specialist workshop. 6
The red SRS
warning lamp is
lit while the
engine is run-
ning. G
Risk of injury
There is a malfunction in the restraint system. The airbags or belt
tensioners may either be triggered unintentionally or, in the event
of an accident, not be triggered at all.
X Visit a qualified specialist workshop immediately. Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions !
The red indicator
lamp for the
electric parking
brake flashes
and/or the yel-
low warning
lamp for the
electric parking
brake lights up. G
Risk of accident
The electric parking brake is temporarily malfunctioning or defec-
tive.
X Observe the additional messages in the multi-function display
(Y page 316). J
The red brake
system warning
lamp comes on
while the engine
is running. A
warning tone
also sounds. G
Risk of accident
There is insufficient brake fluid in the fluid reservoir.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Consult a qualified specialist workshop immediately.
X Observe the additional messages in the multi-function display
(Y page 316).
Do not top up the brake fluid. This will not rectify the fault. ;
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. There may be a fault, for example:
R
in the engine management
R in the ignition system
R in the exhaust system
R in the ignition system
The emission limit values may be exceeded and the engine can
run in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop. h
The yellow tyre
pressure moni-
tor* warning
lamp is on. G
Risk of accident
The tyre pressure monitor* has detected a sudden or significant
pressure loss in at least one of the tyres.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to traffic conditions as you do so.
X Observe the additional messages in the multi-function display
(Y page 316). 354
TroubleshootingPractical advice
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