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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call 1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
instrument panel by the radio. The
hazard flashers will operate when
the ignition is in any position or if
the key is not in the ignition.
Push in the flasher control and all
front and rear direction signals will flash. Press the flasher control again
to turn them off. Use it when your vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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Passenger compartment fuse panel
The fuse panel is located under the right-hand side of the instrument
panel.
To remove the trim panel for access
to the fuse box, pull the panel
toward you and swing it out away
from the side and remove it. To
reinstall it, line up the tabs with the
grooves on the panel, then push it
shut.
To remove the fuse box cover, press in the tabs on both sides of the
cover, then pull the cover off.
To reinstall the fuse box cover, place the top part of the cover on the
fuse panel, then push the bottom part of the cover until you hear it click
shut. Gently pull on the cover to make sure it is seated properly.
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Fuse/Relay
LocationFuse Amp
RatingProtective Circuits
25 10A Demand lamps, Glovebox, Visor
26 10A Instrument panel cluster
27 20A Ignition switch
28 5A Radio
29 5A Instrument panel cluster
30 5A Not used (Spare)
31 10A Not used (Spare)
32 10A Restraints control module
33 10A Not used (Spare)
34 5A Not used (spare)
35 10A Rear park assist, 4x4, rear video
camera
36 5A PATS transceiver
37 10A Climate control
38 20A Subwoofer/Amp (Audiophile
radio), THX Amp/DSP
39 20A Radio
40 20A THX Amp/DSP
41 15A Power windows, Power vents,
Power moonroof, Auto dimming
rear view mirror
42 10A Not used (Spare)
43 10A Rear wiper logic, Rain sensor
44 10A Trailer tow battery charge coil
45 5A Front wiper logic
46 7.5A Climate control, Auxiliary relay
control
47 30A Circuit
BreakerPower windows, Moon roof
48 — Delayed accessory relay
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Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 — PCM power relay
2 — Starter relay
3 — Not used
4 — Trailer tow relay
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
5 — Fuel pump relay
6 — Trailer tow park lamp relay
7 — Heated backlite/Mirror relay
8 — Not used
9 — Run/Start relay
10 — Rear air suspension (RAS) relay
11 40A** Power running board motors
12 40A** Run/Start relay
13 30A ** Starter relay
14 — Not used
15 20A** Right hand HID relay
16 20A** Not used
17 20A** Left hand HID relay
18 30A** Trailer brake
19 60A** Rear air suspension relay feed
20 20A** Not used
21 30A** Trailer tow battery charge
22 30A** Passenger power seat
23 — A/C clutch relay
24 — Not used
25 — Right hand HID relay
26 15A* TCM power
27 20A* 4x4 HAT1
28 25A* Trailer tow park lamp relay feed
29 20A* Back up lamps, IWD solenoid
30 10A* A/C clutch
31 — Not used
32 40A** Blower motor relay feed
33 — Not used
34 30A** Auxiliary blower motor
35 30A** PCM relay
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
36 30A** Power liftgate
37 — Trailer tow left hand stop/turn
relay
38 — Trailer tow right hand stop/turn
relay
39 — Back up lamps
40 — Blower motor relay
41 10A* TCM PCM KAPWR
42 — Not used
43 15A* Brake on/off switch
44 20A* Fuel pump relay
45 25A* Trailer tow stop turn relay feed
46 — Not used
47 — Not used
48 30A** Rear air suspension module
49 — Not used
50 30A** Front wiper motor
51 40A** Heated backlite/mirror relay
52 10A* ABS R/S feed
53 10A* Rear air suspension module R/S
feed
54 5A* TCM R/S power
55 5A* Fuel pump relay R/S feed
56 30A* SPJB R/S feed
57 10A* Blower motor R/S feed
58 15A* Trailer tow backup lamps
59 15A* Heated mirrors
60 — One-touch Start diode
61 — Fuel pump diode
62 — LT HID lamp relay
63 — Not used
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Have a flat serviced by an authorized dealer in order to prevent damage to
the TPMS sensors, refer toTire pressure monitoring system (TPMS)in
theTires, Wheels and Loadingchapter. Replace the spare tire with a road
tire as soon as possible. During repairing or replacing of the flat tire, have
the authorized dealer inspect the TPMS sensor for damage.
WARNING:The use of tire sealants may damage your Tire
Pressure Monitoring System and should not be used.
WARNING:Refer toTire pressure monitoring system (TPMS)
in theTires, Wheels and Loadingchapter for important
information. If the tire pressure monitor sensor becomes damaged, it
will no longer function.
Dissimilar spare tire/wheel information
WARNING:Failure to follow these guidelines could result in an
increased risk of loss of vehicle control, injury or death.
If you have a dissimilar spare tire/wheel, then it is intended for
temporary use only. This means that if you need to use it, you should
replace it as soon as possible with a road tire/wheel that is the same size
and type as the road tires and wheels that were originally provided by
Ford. If the dissimilar spare tire or wheel is damaged, it should be
replaced rather than repaired.
A dissimilar spare tire/wheel is defined as a spare tire and/or wheel that
is different in brand, size or appearance from the road tires and wheels
and can be one of three types:
1.T-type mini-spare:This spare tire begins with the letter “T” for tire
size and may have “Temporary Use Only” molded in the sidewall
2.Full-size dissimilar spare with label on wheel:This spare tire has
a label on the wheel that states: “THIS TIRE AND WHEEL FOR
TEMPORARY USE ONLY”
When driving with one of the dissimilar spare tires listed above,do not:
•Exceed 50 mph (80 km/h)
•Load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
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