Page 2 of 292
Seating and Safety Restraints 102
Seating 102
Safety restraints 112
Airbags 126
Child restraints 141
Tires, Wheels and Loading 158
Tire information 158
Tire inflation 160
Tire Pressure Monitoring System (TPMS) 173
Vehicle loading 178
Trailer towing 183
Recreational towing 183
Driving 185
Starting 185
Brakes 190
AdvanceTrac192
Traction Control™ 196
Transmission operation 198
Reverse sensing system 201
Roadside Emergencies 210
Getting roadside assistance 210
Hazard flasher switch 211
Fuel pump shut-off switch 212
Fuses and relays 212
Changing tires 218
Wheel lug nut torque 224
Jump starting 225
Wrecker towing 231
Customer Assistance 233
Reporting safety defects (U.S. only) 239
Reporting safety defects (Canada only) 240
Cleaning 241
Table of Contents
2
2009 MKZ(378)
Owners Guide
USA(fus)
Page 8 of 292
These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
2009 MKZ(378)
Owners Guide
USA(fus)
Introduction
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Page 55 of 292

CLOCK
Press the right (+) control to move
the time display forwards.
Press the left (-) control to move
the time display backwards.
AUXILIARY POWER POINT (12VDC)
Power outlets are designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
The auxiliary power point is located in the center console utility
compartment.
Do not use the power point for operating the cigarette lighter element (if
equipped).
To prevent the fuse from being blown, do not use the power point(s)
over the vehicle capacity of 12 VDC/180W. If the power point or cigar
lighter socket is not working, a fuse may have blown. Refer toFuses and
relaysin theRoadside Emergencieschapter for information on
checking and replacing fuses.
To have full capacity usage of your power point, the engine is required to
be running to avoid unintentional discharge of the battery. To prevent
the battery from being discharged:
•do not use the power point longer than necessary when the engine is
not running,
•do not leave battery chargers, video game adapters, computers and
other devices plugged in overnight or when the vehicle is parked for
extended periods.
Always keep the power point caps closed when not being used.
2009 MKZ(378)
Owners Guide
USA(fus)
Driver Controls
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Page 127 of 292

WARNING:Never place your arm over the airbag module as a
deploying airbag can result in serious arm fractures or other
injuries.
Steps you can take to properly position yourself away from the airbag:
•Move your seat to the rear as far as you can while still reaching the
pedals comfortably.
•Recline the seat slightly (one or two degrees) from the upright
position.
WARNING:Do not put anything on or over the airbag module.
Placing objects on or over the airbag inflation area may cause
those objects to be propelled by the airbag into your face and torso
causing serious injury.
WARNING:Do not attempt to service, repair, or modify the
airbag supplemental restraint system (SRS) or its fuses. See your
authorized dealer.
WARNING:Modifying or adding equipment to the front end of
the vehicle (including frame, bumper, front end body structure
and tow hooks) may affect the performance of the airbag system,
increasing the risk of injury. Do not modify the front end of the
vehicle.
2009 MKZ(378)
Owners Guide
USA(fus)
Seating and Safety Restraints
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A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light
for front and side airbag system)
will either flash or stay lit.
•The readiness light will not
illuminate immediately after ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the supplemental
restraint system serviced at an authorized dealer immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Seat-mounted side airbag system
WARNING:Do not place objects or mount equipment on or
near the airbag cover on the side of the seatbacks of the front
seats or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a collision.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seatback.
WARNING:Do not attempt to service, repair, or modify the
airbag SRS, its fuses or the seat cover on a seat containing an
airbag. See your authorized dealer.
WARNING:All occupants of the vehicle should always wear
their safety belts even when an airbag SRS is provided.
2009 MKZ(378)
Owners Guide
USA(fus)
Seating and Safety Restraints
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Side curtain airbag system
WARNING:Do not place
objects or mount equipment
on or near the headliner at the
siderail that may come into
contact with a deploying side air
curtain. Failure to follow these
instructions may increase the risk
of personal injury in the event of a
collision.
WARNING:Do not place objects or mount equipment on or
near the side air curtain cover.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the seat.
WARNING:Do not attempt to service, repair, or modify the side
air curtain system, its fuses, the A, B, or C pillar trim, or the
headliner on a vehicle containing a side air curtain. See your
authorized dealer.
WARNING:All occupants of the vehicle, including the driver,
should always wear their safety belts even when an inflatable
curtain is provided.
WARNING:To reduce the risk of injury, do not obstruct or
place objects in the deployment zone of the inflatable curtain.
2009 MKZ(378)
Owners Guide
USA(fus)
Seating and Safety Restraints
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If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless brake pedal is depressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal depressed:
1. Apply the parking brake, turn
ignition key to off, then remove the
key.
2. Using a screwdriver (or similar
tool), remove the protective cover
to the interlock release access hole
on the console.
3. Insert the screwdriver (or similar
tool) into the access hole and press
downward while pulling the
gearshift lever out of the P (Park)
position and into the N (Neutral)
position.
4. Remove the tool and reinstall the
protective cover.
5. Start the vehicle and release the
parking brake.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
Emergencieschapter.
2009 MKZ(378)
Owners Guide
USA(fus)
Driving
198
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FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
The fuel pump shut-off switch is
located in the front passenger
footwell area in the right upper
corner.
To reset the switch:
1. Turn the ignition to the off
position.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition to the on
position.
5. Wait a few seconds and return
the key to off position.
6. Make another check for leaks.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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2009 MKZ(378)
Owners Guide
USA(fus)
Roadside Emergencies
212