Introduction 4
Instrument Cluster 10
Warning lights and chimes 10
Gauges 14
Entertainment Systems 16
AM/FM stereo with CDX6/MP3 16
Auxiliary input jack (Line in) 23
USB port 25
Satellite radio information 27
Navigation system 30
SYNC 30
Climate Controls 31
Automatic temperature control 31
Rear window defroster 36
Lights 37
Headlamps 37
Turn signal control 41
Bulb replacement 42
Driver Controls 52
Windshield wiper/washer control 52
Steering wheel adjustment 53
Power windows 56
Mirrors 58
Speed control 60
Moon roof 65
Message center 70
Locks and Security 80
Keys 80
Locks 82
Anti-theft system 96
Table of Contents
1
2009 MKZ(378)
Owners Guide
USA(fus)
MULTI-FUNCTION LEVER
Windshield wiper:Rotate the end
of the control away from you to
increase the speed of the wipers;
rotate towards you to decrease the
speed of the wipers.
Speed dependent wipers:When the wiper control is set on the
intermittent settings, the speed of the wipers will automatically adjust
with the vehicle speed. The faster your vehicle is travelling the faster the
wipers will go.
Windshield washer:Push the end
of the stalk:
•briefly: causes a single swipe of
the wipers without washer fluid.
•a quick push and hold: the wipers
will swipe three times with
washer fluid.
•a long push and hold: the wipers
and washer fluid will be activated
for up to ten seconds.
Courtesy wipe feature:One extra wipe will occur a few seconds after
washing the front window to clear any excess washer fluid remaining on
the windshield.
Note:Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat. Check the washer fluid
level frequently. Do not operate the wipers when the windshield is dry.
This may scratch the glass, damage the wiper blades and cause the wiper
motor to burn out. Before operating the wiper on a dry windshield,
always use the windshield washer. In freezing weather, be sure the wiper
blades are not frozen to the windshield before operating the wipers.
Windshield wiper rainlamp feature (if equipped with Autolamp)
When the windshield wipers are turned on during daylight, and the
headlamp control is in the autolamp position, the exterior lamps will turn
on after a brief delay and will remain on until the wipers are turned off.
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Driver Controls
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PLASTIC (NON-PAINTED) EXTERIOR PARTS
Use only approved products to clean plastic parts. These products are
available from your authorized dealer.
•For routine cleaning, use Motorcraft Detail Wash (ZC-3-A).
•If tar or grease spots are present, use Motorcraft Bug and Tar
Remover (ZC-42).
•For plastic headlamp lenses, use Motorcraft Ultra Clear Spray Glass
Cleaner (ZC-23).
WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, water repellent
coatings, tree sap, or other organic contamination; these contaminants
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
Motorcraft Premium Windshield Washer Concentrate (ZC-32-A),
available from your authorized dealer. This washer fluid contains
special solution in addition to alcohol which helps to remove the hot
wax deposited on the wiper blade and windshield from automated car
wash facilities. Be sure to replace wiper blades when they appear
worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
2009 MKZ(378)
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USA(fus)
Cleaning
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FORD AND LINCOLN MERCURY CAR CARE PRODUCTS
Your Ford or Lincoln Mercury authorized dealer has many quality
products available to clean your vehicle and protect its finishes. These
quality products have been specifically engineered to fulfill your
automotive needs; they are custom designed to complement the style
and appearance of your vehicle. Each product is made from high quality
materials that meet or exceed rigid specifications. For best results, use
the following products or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Car Wash (Canada only) (CXC-83)
Motorcraft Custom Bright Metal Cleaner (ZC-15)
Motorcraft Custom Clear Coat Polish (ZC-8-A)
Motorcraft Custom Vinyl Protectant (ZC-40-A)
Motorcraft Dash and Vinyl Cleaner (ZC-38-A)
Motorcraft Deluxe Leather and Vinyl Cleaner (U.S. only) (ZC-11-A)
Motorcraft Leather Care Kit (U.S. only) (ZC-11-D)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and Degreaser (U.S. only) (ZC-20)
Motorcraft Engine Shampoo (Canada only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada only) (CXC-101)
Motorcraft Premium Glass Cleaner (Canada only) (CXC-100)
Motorcraft Premium Liquid Wax (ZC-53-A)
Motorcraft Premium Windshield Washer Concentrate (U.S. only)
(ZC-32-A)
Motorcraft Professional Strength Carpet & Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S. only) (ZC-14)
Motorcraft Tire Clean and Shine (ZC-28)
Motorcraft Triple Clean (U.S. only) (ZC-13)
Motorcraft Ultra-Clear Spray Glass Cleaner (ZC-23)
Motorcraft Vinyl Cleaner (Canada only) (CXC-93)
Motorcraft Wash and Wax (Canada only) (CXC-95)
Motorcraft Wheel and Tire Cleaner (ZC-37-A)
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Cleaning
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IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT
1. Power steering fluid reservoir
2. Transmission fluid dipstick
3. Brake fluid reservoir
4. Battery
5. Power distribution box
6. Air filter assembly
7. Engine oil dipstick
8. Engine oil filler cap
9. Windshield washer fluid reservoir
10. Engine coolant reservoir
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Maintenance and Specifications
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WINDSHIELD WASHER FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specification WSB-M8B16-A2.
Do not use any special washer fluid
such as windshield water repellent
type fluid or bug wash. They may
cause squeaking, chatter noise,
streaking and smearing. Refer to the
Maintenance product
specifications and capacitiessection in this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Note:Do not put washer fluid in the engine coolant reservoir. Washer
fluid placed in the cooling system may harm engine and cooling system
components.
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When the engine is cold, check the
level of the engine coolant in the
reservoir.
•The engine coolant should be at the “FULL COLD” level or within the
“COLD FILL RANGE” as listed on the engine coolant reservoir
(depending upon application).
•Refer toscheduled maintenance informationfor service interval
schedules.
•Be sure to read and understandPrecautions when servicing your
vehiclein this chapter.
If the engine coolant has not been checked at the recommended interval,
the engine coolant reservoir may become low or empty. If the reservoir is
low or empty, add engine coolant to the reservoir. Refer toAdding
engine coolantin this chapter.
Note:Automotive fluids are not interchangeable; do not use engine
coolant, antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. Add the mixture to the coolant reservoir,when the
engine is cool,until the appropriate fill level is obtained.
WARNING:Do not remove the coolant cap or add engine
coolant when the engine is hot. Steam and scalding liquids
released from a hot cooling system can burn you badly. Also, you can
be burned if you spill coolant on hot engine parts.
WARNING:Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
COLD FILL RANGE
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Owners Guide
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Maintenance and Specifications
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Item Capacity Ford part nameFord part number /
Ford specification
Automatic transmission
fluid7.4 quarts (7.0L)
3
Motorcraft Premium
Automatic Transmission
FluidXT-8-QAW /
WSS-M2C924-A
Rear Differential (AWD)
fluid2.4 pints (1.15L)Motorcraft SAE 80W-90
Premium Rear Axle
LubricantXY-80W90-QL /
WSP-M2C197-A
Power Transfer Unit
(PTU) fluid (AWD)
4
12 ounces (0.35L)Motorcraft SAE 75W-140
Synthetic Rear Axle
LubricantXY-75W140-QL /
WSL-M2C192-A
Windshield washer fluid 4.75 quarts (4.5L)Motorcraft Premium
Windshield Washer
ConcentrateZC-32-A /
WSB-M8B16-A2
Fuel tank (FWD )17.5 gallons
(66.2L)——
Fuel tank (AWD)16.5 gallons
(62.5L)——
1Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.2Add the coolant type originally equipped in your vehicle.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be set
by the indication on the dipstick’s normal operating range.4The Power Transfer Unit is lubricated for life with synthetic lube. Lubricant levels are not to be
checked or changed unless a leak is suspected or repair required. Replace Power Transfer Unit
lubricant with specified synthetic lubricant anytime the unit is submerged in water.
See your authorized dealer for fluid level checking or filling of the Power Transfer Unit.
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Maintenance and Specifications
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