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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Push in the flasher control and all front and rear direction signals will
flash. Press the flasher control again to turn them off. Use it when your
vehicle is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
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After an accident, if the engine cranks but does not start, this switch
may have been activated.
This switch is located behind a
panel on the left side of the cargo
area.
To reset the switch:
1. Turn the ignition to off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition to on.
5. Wait a few seconds and return
the key to off.
6. Make another check for leaks.
7. If no leaks are apparent, restart
the vehicle.
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
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Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
Passenger compartment fuse panel
The fuse panel is located behind a trim panel on the left side of the
driver’s footwell near the parking brake. To remove the trim panel, slide
the release lever to the right then pull the trim panel out.
To remove the fuse panel cover, press in the tabs on both sides of the
cover, then pull the cover off.
To reinstall the fuse panel cover, place the top part of the cover on the
fuse panel, then push the bottom part of the cover until it clicks into
place. Gently pull on the cover to make sure it is secure.
To reinstall the trim panel, align the tabs on the bottom of the panel with
the grooves, push the panel shut and slide the release lever to the left to
secure the panel.
To remove a fuse, use the fuse puller tool provided on the fuse panel
cover.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Passenger front smart window
2 15A Not used (Spare)
3 15A SYNC
4 30A Driver front smart window
5 10A Keypad illumination, 2nd row
seat, Tire Pressure Monitoring
System (TPMS), Brake Shift
Interlock (BSI), Smart junction
box (SJB)
6 20A Turn signals
7 10A Low beam headlamps (left)
8 10A Low beam headlamps (right)
9 15A Interior lights, Cargo lamps
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
10 15A Backlighting, Puddle lamps,
Ambient lighting
11 10A All wheel drive
12 7.5A Power mirror switch, Driver side
power seat memory, Driver seat
module – Keep alive power (KA)
13 5A Satellite radio, DSP
14 10A Power liftgate module
15 10A Climate control
16 15A Not used (Spare)
17 20A All power lock motor feeds,
Liftgate release, Express up/down
front windows
18 20A THX system, Heated seats
19 25A Rear wiper
20 15A Datalink
21 15A Fog lamps
22 15A Park lamps
23 15A High beam headlamps
24 20A Horn relay
25 10A Demand lamps
26 10A Instrument panel cluster
27 20A Ignition switch
28 5A Radio
29 5A Instrument panel cluster
30 5A Overdrive cancel switch
31 10A Automatic dimming rear view
mirror
32 10A Not used (Spare)
33 10A Not used (Spare)
34 5A Steering angle sensor
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
35 10A Rear park assist, AWD, Heated
seat module
36 5A PATS transceiver
37 10A Climate control
38 20A THX System
39 20A Radio
40 20A Not used (Spare)
41 15A Delayed accessory function for
radio and lock switch illumination,
Ambient lighting
42 10A Not used (Spare)
43 10A Rear wiper logic
44 10A Customer accessory feed
45 5A Front wiper logic, Climate control
relay feed
46 7.5A Occupant Classification Sensor
(OCS), Passenger Airbag
Deactivation Indicator (PADI)
47 30A Circuit
BreakerPower windows
48 — Delayed accessory relay
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
WARNING:Always disconnect the battery before servicing high
current fuses.
WARNING:To reduce risk of electrical shock, always replace
the cover to the Power Distribution Box before reconnecting the
battery or refilling fluid reservoirs.
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If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp Rating Protected Circuits
1 — Not used
2 — Blower motor relay
3 — Not used
4 — Not used
5 40A** Cooling fan (vehicles with trailer
tow)
60A** Cooling fan (vehicles without trailer
tow)
6 40A** Cooling fan (trailer tow only)
7 30A** Rear heated seats
8 10A* Alternator
9 20A* Trailer tow parking lamps
10 — Not used
11 — Trailer tow parking lamp relay
12 — Not used
13 — Not used
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