2009 HYUNDAI ENTOURAGE emergency towing

5
Road warning / 5-2
In case of an emergency while driving / 5-2
If the engine will not start / 5-3
Emergency starting / 5-4
If the engine overheats / 5-6
Tire pressure monitoring system (TPMS) / 5-7
If you have a flat tire / 5-12
Towing / 5-21
What to do in an emergency

What to do in an emergency4 5Jump starting Jump starting can be dangerous if done
incorrectly. Therefore, to avoid harm to
yourself or damage to your vehicle or
battery, follow the jump starting proce-
dures. If in doubt, we strongly recom-
mend that you have a competent techni-
cian or towing service jump start your
vehicle.EMERGENCY STARTING
CAUTION
Use only a 12-volt jumper system.
You can damage a 12-volt starting
motor, ignition system, and other
electrical parts beyond repair by
use of a 24-volt power supply (either
two 12-volt batteries in series or a
24-volt motor generator set).
WARNING
- Battery
• Keep all flames or sparks away
from the battery. The battery pro-
duces hydrogen gas which may
explode if exposed to flame or
sparks.
Do not attempt to jump start the
vehicle if the discharged battery
is frozen or if the electrolyte level
is low; the battery may rupture or
explode.
WARNING
- Battery
Never attempt to check the elec-
trolyte level of the battery as this
may cause the battery to rupture or
explode causing serious injury.

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What to do in an emergency
TOWINGIf emergency towing is necessary, we
recommend having it done by an author-
ized Hyundai dealer or a commercial
tow-truck service. Proper lifting and tow-
ing procedures are necessary to prevent
damage to the vehicle. The use of wheel
dollies or flatbed is recommended.For trailer towing guidelines information,
refer to section 4 “Driving your vehicle”.
It is acceptable to tow the vehicle with the
rear wheels on the ground (without dol-
lies) and the front wheels off the ground.
When being towed by a commercial tow
truck and wheel dollies are not used, the
front of the vehicle should always be lift-
ed, not the rear.
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1VQA4028
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CAUTION
Do not tow the vehicle backwards
with the front wheels on the
ground as this may cause dam-
age to the vehicle.
Do not tow with sling-type equip-
ment. Use wheel lift or flatbed
equipment.

What to do in an emergency22 5When towing your vehicle in an emer-
gency without wheel dollies :
1. Set the ignition switch in the ACC posi-
tion.
2. Place the transaxle shift lever in N
(Neutral).
3. Release the parking brake.
If your car must be towedTowing with a vehicle other than a
tow truck If towing is necessary, we recommend
you to have it done by an Authorized
Hyundai dealer or a commercial tow
truck service.
If towing service is not available in an
emergency, your vehicle may be tem-
porarily towed using a cable or chain
secured to the emergency towing hook
under the rear of the vehicle. Use
extreme caution when towing the vehicle.
A driver must be in the vehicle to steer it
and operate the brakes.Towing in this manner may be done only
on hard-surfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, power train, steering and
brakes must all be in good condition.
Do not use the tow hooks to pull a vehi-
cle out of mud, sand or other condi-
tions from which the vehicle cannot be
driven out under its own power.
Avoid towing a vehicle heavier than the
vehicle doing the towing.
The drivers of both vehicles should
communicate with each other frequent-
ly.
CAUTION
Failure to place the transaxle shift
lever in N (Neutral) may cause inter-
nal damage to the transaxle.
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523
What to do in an emergency
Before emergency towing, check that
the hook is not broken or damaged.
Fasten the towing cable or chain
securely to the hook.
Do not jerk the hook. Apply steady and
even force.
To avoid damaging the hook, do not
pull from the side or at a vertical angle.
Always pull straight ahead.
CAUTION
Attach a towing strap to the tow
hook.
Using a portion of the vehicle
other than the tow hooks for tow-
ing may damage the body of your
vehicle.
Use only a cable or chain specifi-
cally intended for use in towing
vehicles. Securely fasten the
cable or chain to the towing hook
provided.
WARNING
Use extreme caution when towing
the vehicle.

driving maneuvers which would
place excessive stress on the
emergency towing hook and tow-
ing cable or chain. The hook and
towing cable or chain may break
and cause serious injury or dam-
age.
If the disabled vehicle is unable to
be moved, do not forcibly contin-
ue the towing. Contact an
Authorized Hyundai dealer or a
commercial tow truck service for
assistance.
Tow the vehicle as straight ahead
as possible.
Keep away from the vehicle dur-
ing towing.
CAUTION
To prevent internal damage to the
transaxle, never tow your vehicle
from the rear (backwards) with all
four tires in contact with the sur-
face.

What to do in an emergency24 5Tips for towing a stuck vehicleThe following methods are effective
when your vehicle is stuck in mud, sand
or similar substances that prevent the
vehicle from being driven out under its
own power.
Remove the soil and sand, etc. from
the front and the back of the tires.
Place a stone or wood under the tires.
Tie-down hook
(for flatbed towing)
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WARNING
Do not use the hooks under the
front of the vehicle for towing pur-
poses. These hooks are designed
ONLY for transport tie-down. If the
tie-down hooks are used for towing,
the tie-down hooks or front bumper
will be damaged and this could lead
to serious injury.