2009 HONDA RIDGELINE navigation update

Navigation System107
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
 The Troubleshooting section (see page131).
 The Frequently Asked Questions (FAQs) section (see page124).
 The FAQs found on the online DVD order site (see “Obtaining a DVD”).
 For detailed questions regarding audio or other systems that interact
with the navigation system, see the
main vehicle Owner’s manual or the
Quick Start Guide.  Call Honda Customer Relations (see
“Honda Automobile Customer
Service” on page106).
 For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page106).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. This way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern. For
example, they only occur when you
enter a specific address, or when driving
on a certain road, or just when it is cold.
This information is very useful to the
service advisor. Be patient, the service
advisor may be unfamiliar with your
specific issue.
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291-4675. You can also order
online by going to
www.hondanavi.com.
NOTE:
 DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
 The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
 Purchasing used discs from alternate sources or online auctions may cause
operational problems since they are
likely to be incompatible with your
current software.
2009 Ridgeline

Navigation System109
Coverage Areas
Map Coverage
The system provides map coverage for
the following 48 U.S. states, Hawaii,
and southern Canada. The U.S. map
coverage consists of accurately mapped
(verified) metropolitan areas (in the
following list) and a less accurate
(unverified) rural database. Canada
coverage consists of major metropolitan
areas and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional northern Canada
coverage, you may purchase the gray
Canadian DVD (see Obtaining a
Navigation Update DVD on page107).
See Map Overview on page6 for a
discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page86. If you desire additional map coverage
information, contact Honda Customer
Services or go to
www.hondanavi.com.
U.S. Detailed Coverage Areas
Alabama
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Sedona
Tucson
Yuma
Arkansas Fayetteville
Fort Smith
Hot Springs
Little Rock
California Central Valley - including Fresno, Merced, Modesto, and Stockton
Humboldt
Los Angeles/San Diego Metro
Mammoth Lakes
Sacramento Metro San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
Southern California Area - including
Bakersfield and San Luis Obispo
Yuba
Colorado Denver/Boulder/Colorado Springs/ Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
2009 Ridgeline

122Navigation System
Operation in Alaska and
Hawaii
Certain functions that rely on a satellite
signal will not work correctly in Alaska
and Hawaii. These functions include but
are not limited to XM radio, automatic
clock updates, and time zone
adjustments.
Alaska
If the vehicle was purchased in the
lower 48 states and driven to Alaska, the
system cannot display maps. The
message “Vehicle is out of the
database...” will be displayed.
Hawaii
This section describes the differences in
navigation system operation for vehicles
delivered in Hawaii.
XM Radio
Navigation-equipped vehicles delivered
to Hawaii are equipped with XM
hardware, but XM broadcasting is not
available; therefore sections of the
manual that mention XM audio do not
apply. Vehicles originally delivered to
the U.S. mainland and shipped to Hawaii
also have XM, but will not function
because the XM satellites (aimed toward
the U.S. mainland) are too far away to
obtain reception.
Map Coverage
All roads displayed on the Hawaii map
screens are detailed coverage roads.
Text related to “unverified” roads or
areas are not applicable. The following
topics do not apply in Hawaii:
 Unverified road descriptions (see page
6 and 86 ).
 Cautions and pop-up windows related to unverified roads (see page
63).  Setup entries that relate to turning on
or off unverified routing (see
page 87 ).
 When zooming in and out, there is no 350-mile scale for Hawaii.
Other Map Issues
 See the coverage section for a list of islands with coverage (see page 109).
 Freeway Exit information does not
exist in Hawaii, so the “Freeway Exit
Info” icon is not shown on the icon
bar.
Coverage Areas
2009 Ridgeline

126Navigation System
Frequently Asked Questions
Guidance, Routing
ProblemSolution
The navigation does not route me the same way I would go, or
the way some other mapping program displays. Why is this? The navigation system attempts to
generate the optimum route. See
Changing the Routing Method on page47.
Why is the street I’m on not shown on the map? It has been
here for more than a year. The mapping database is
constantly undergoing revision. See page107 for
ways to obtain the latest de tailed coverage information.
The vehicle position icon is not following the road, and the
“GPS icon” text in the upper left hand corner of the screen is
white or missing.  The GPS antenna (located under the center of the dashboard) may be
blocked by personal items. For best reception, remove items from the
dashboard, such as radar detector s, cell phones, or loose articles.
 Metallic tinting or other aftermarke t devices can interfere with the GPS
reception. Please see your dealer. Also see System Limitations on
page102.
I entered a destination, but th e blue highlighted route and
voice guidance stopped, or turned into a blue/pink dashed line
before I got to my dest ination. Why is this? Your route has entered
an unverified area. See Unverified Area Routing on
page86.
The map rotates while I make turns. How can I stop this? Select the North-up map orientation by voice, or by touching the map
orientation icon on the map screen. See Map Orientation on page56.
Sometimes, I cannot select between the North-up and
Heading-up map orienta tions. Why is this? The Heading-up map orient
ation can only be shown in the lower scales
(1/20 - 1 mile scales). See Map Scale on page55.
While driving to my destinati on, the “time to go” display
sometimes increases, even though I am getting closer. The “Time to go” is based on actual
road speeds. However if your speed
slows down when you encounter slower traffic, the system updates the
“Time to go” based on your actual spee d to give you a better estimate of
arrival time.
The vehicle position icon on the map “lags” a short distance
behind, especially when I arrive at an intersection. Is there
anything wrong? No. When at an intersection, the syst
em is unaware of the width of the
intersecting road. Large differences in vehicle position can indicate a
temporary loss of the GPS signal. See GPS Reception Issues on page102.
2009 Ridgeline

128Navigation System
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
ProblemSolution
I want to buy a new DVD. How do I purchase one? You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page107.
I want to order a DVD. How ca n I determine the DVD version
in my navigation system? The version is on the label of your DVD. It starts with “Ver:.” See
Changing
the DVD on page108.
I got a navigation DVD from a friend or an online source, but
it does not work. Why? Your vehicle was designed to use
a white DVD. DVDs with differently
colored labels or from different manuf acturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page107.
When is my city going to become part of a fully verified
detailed coverage area? The mapping database vendor is constantly revising map coverage. See
page107 for ways to obtain the latest
detailed coverage information.
Will the navigation system work outside North America? The navi gation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of s outhern Canada. The syst em will not work in
Mexico, Alaska, or ove rseas. Canada coverage is limited. See Map
Coverage on page109.
I moved my vehicle from the U.S. mainland to Hawaii (or
from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map? The coverage area (Hawai
i or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation sy stem?No. The navigation system is desi gned only to read the white DVD provided
with your vehicle. Map di scs for other vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them? Mi nor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page106.
2009 Ridgeline

Navigation System133
Glossary
Glossary
The following is a glossary of terms
pertaining to the voice recognition
navigation system.
Avoid Area - Areas you wish to avoid
can be entered into the system, and
will be avoided while routing.
Breadcrumbs - Off-road tracking dots
that can be followe d on the map to
retrace your route back to a mapped
(digitized) road. This function can be
turned on/off in Setup screen
(second).
Database - This consists of the map
data, and the POI (Points of Interest)
data stored on the DVD.
DCA - Detailed Coverage Area. The
main metropolitan areas in the lower
48 U.S. states, Hawaii, and southern
Canada are mapped to this level. See
page109 for a list of these areas. Digitized Road -
A road that appears on
the navigation screen. The road name
will appear at the bottom of the
navigation screen. If the user drives
“off road,” the navigation system will
display “breadcrumbs,” depending on
how far you drive from a mapped
road.
Disclaimer Screen - Screen containing
cautionary information. It is meant to
be read carefully and acknowledged
by the customer when using the
navigation system.
DVD or DVD-ROM - Digital Versatile
Disc. The navigation program and
database resides on this disc. For
information on how to order a
replacement or update DVD, see
page107.
FAQ - Frequently Asked Questions. See
page124 for a list of customer FAQs
and troubleshootin g information. GPS -
Global Positioning System. A
network of 24 satellites in orbit
around the earth. The navigation
system can simultaneously receive
signals from up to 12 satellites to
accurately position the vehicle on the
map.
GPS Antenna - Located under the
dashboard. Electronic items operating
in this general location can interfere
with the GPS signal.
HFL - Bluetooth® HandsFreeLink®.
Your vehicle is equipped with this
feature, which uses Bluetooth
technology as a wireless link between
the vehicle and your Bluetooth-
compatible cell phone.
Icon - Symbol representing Points of
Interest (POI) that can be displayed
on the map.
Initialization - This refers to the period
needed to reacquire the GPS satellite
orbital information whenever the
navigation system power has been
disconnected. This can take 10 to 45
minutes with the vehicle out in an
open area.
2009 Ridgeline

146Navigation System
Index
NAVI TALK button........................12
Navigation Display Commands......137
Navigation General Commands......136
O
Off-road Tracking
..................... 61, 93
One-Way Traffic Icon.....................57
On-Screen Commands................... 142
On-Screen Commands Assist.........142
On-Screen Keyboard....................... 15
P
PC Card
........................................ 108
Personal Information.......................79
Phone Number....................32, 37, 81
PIN Number........................ ...........83
Place Name.............................. 34, 36
Place Name by Keyword...........34, 35
Places................................. 22, 32, 81
Previous Destinations..........22, 41, 81
R
Radio Voice Commands
....... .........140
Read List.................................. 33, 74
Rearview Camera............................99
Recalculation.................................. 85
Reporting Errors..........................106
Reroute.......................................... 64
Rerouting......................................85
Restaurant.....................................33
Routing & Guidance.......................85
S
Save Current Location
.................... 62
Schedule........................................ 71
Screen........................................... 11
Security Code.............................. 100
Selecting the City..................... 23, 28
Selecting the State or
Province
............................... 23, 28
Selecting the Street...................25, 30
Setup....................................... 70, 76
Setup Screen (first) Commands.....141
Shopping....................................... 34
Showing Icons on the Map........ 57, 59
Sort by Distance to Travel........34, 36
Split-Screen Guidance.................... 54
State.............................................. 40
Street....................................... 25, 30
System Controls.............................10
System Function Diagram...............21
System Information........................ 95
System Initialization..................... 100
System Limitations....................... 102
System Setup................................. 76
System Start-up..............................16
T
Temperature Voice Commands
..... 140
Time Adjustment........................... 97
Title.............................. ................ 72
Today’s Destinations................22, 42
Today’s Destinations List...............43
Travel............................ ................ 34
Troubleshooting...........................131
U
Unit Conversion
............................. 73
Units (mile or km)..........................95
Unverified Area Routing........... 86, 87
Unverified Streets............................7
Update DVD................................ 107
User Name..................................... 84
Using the Voice Control System......13
V
Vehicle
.......................................... 93
Verified Streets................................ 7
View Routes.................................. 48
Voice Command Help....................73
2009 Ridgeline

148Navigation System
License notice
You have acquired a device (“DEVICE”)
that includes software licensed by ALPINE
ELECTRONICS, INC., from an affiliate of
Microsoft Corporation (collectively “MS”).
Those installed software products of MS
origin, as well as associated media, printed
materials, and “onl ine” or electronic
documentation (“SOFTWARE”) are
protected by international intellectual
property laws a nd treaties. The
SOFTWARE is licensed , not sold. All rights
reserved.
IF YOU DO NOT AGREE TO THIS END
USER LICENSE AGREEMENT
(“EULA”), DO NOT USE THE DEVICE
OR COPY THE SOFTWARE. INSTEAD,
PROMPTLY CONTACT ALPINE
ELECTRONICS,INC., FOR
INSTRUCTIONS ON RETURN OF THE
UNUSED DEVICE(S) FOR A REFUND.
ANY USE OF THE SOFTWARE,
INCLUDING BUT NOT LIMITED TO
USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO
THIS EULA (OR RATIFICATION OF
ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE.

This EULA grants you the following
license;
You may use the SOFTWARE only on the
DEVICE.
NOT FAULT TOLERANT. THE
SOFTWARE IS NOT FAULT
TOLERANT. ALPINE ELECTRONICS,
INC., HAS INDEPENDENTLY
DETERMINED HOW TO USE THE
SOFTWARE IN THE DEVICE, AND MS
HAS RELIED UPON ALPINE
ELECTRONICS, INC., TO CONDUCT
SUFFICIENT TESTING TO DETERMINE
THAT THE SOFTWARE IS SUITABLE
FOR SUCH USE.
NO WARRANTIES FOR THE
SOFTWARE. THE SOFTWARE is
provided “AS IS” and with all faults. THE
ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE,
ACCURACY, AND EFFORT
(INCLUDING LACK OF NEGLIGENCE)
IS WITH YOU. ALSO, THERE IS NO
WARRANTY AGAINST
INTERFERENCE WITH YOUR
ENJOYMENT OF THE SOFTWARE OR
AGAINST INFRINGEMENT. IF YOU
HAVE RECEIVED ANY WARRANTIES
REGARDING THE DEVICE OR THE
SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE
NOT BINDING ON, MS.
No Liability for Certain Damages. EXCEPT
AS PROHIBITED BY LAW, MS SHALL
HAVE NO LIABILITY FOR ANY
INDIRECT, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING FROM OR IN
CONNECTION WITH THE USE OR
PERFORMANCE OF THE SOFTWARE.
THIS LIMITATION SHALL APPLY
EVEN IF ANY REMEDY FAILS OF ITS
ESSENTIAL PURPOSE.
IN NO EVENT
SHALL MS BE LIABLE FOR ANY
AMOUNT IN EXCESS OF U.S.TWO
HUNDRED FIFTY DOLLARS
(U.S.$250.00).
Limitations on Reve rse Engineering,
Decompilation, and Di sassembly. You may
not reverse engineer , decompile, or
disassemble the SOFT WARE, except and
only to the extent that such activity is
expressly permitted by applicable law
notwithstanding this limitation.
Additional Software/Services. The
SOFTWARE may permit ALPINE
ELECTRONICS,INC.,, MS, Microsoft
Corporation or their a ffiliates to provide or
make available to you SOFTWARE
updates, supplements, add-on components,
or Internet-based se rvices components of
2009 Ridgeline