2009 HONDA PILOT Navigation Manual

Navigation System105
System Limitations
The destination icon shows the
approximate location of the destination.
This occurs because a city block can
have as many as 100 possible addresses
(for example, the 1400 block is followed
by the 1500 block). Since most cities
use only a portion of the 100 possible
addresses (for example, in the 1400
block, the addresses may only go up to
1425 before the 1500 block starts), the
address 1425 will be shown a quarter of
the way down the block by the system
instead of at the end of the block where
the destination is actually located.
You may find that the system
occasionally reboots. This is indicated
by the display returning to the globe
screen. A reboot can be caused by a
number of things, such as extreme
temperatures or shock from bumpy
roads. It does not necessarily indicate a
problem that requires service. If this
happens frequently, please see your
dealer.
2009 Pilot

106Navigation System
Database Limitations
You will find that some points of
interest (POI) may be missing when you
search the database. This can be caused
if at the time the database was gathered,
the name was misspelled, the place was
improperly categorized, or the POI
change is not yet in the database. This
means you may not find places listed
that you know exist. This is also true for
police agencies and hospitals. In
outlying areas, facilities listed may not
be the closest. Always check with local
information sources if you need law
enforcement or hospital services.
Every effort has been made to verify
that the system’s database was accurate
at the time it was created. However,
businesses do close or relocate, and new
businesses start in th e old locations. For
this reason, you may occasionally find
inaccurate information when you select
and drive to a point of interest (for
example, a restaurant is now a jewelry
store). The number of these inaccuracies
increases the longer you go without an
update. The digitized map database reflects
conditions as they existed at various
points in time before production.
Accordingly, your
DVD may contain
inaccurate or inco mplete data or
information due to the passage of time,
road construction, ch anging conditions,
or other causes.
Due to ongoing software and database
improvements, navigation disc versions
may change in the middle of a
production year. The version shipped
with your vehicle was the most recent
available at the time of production and
is considered standard equipment for
that vehicle. There is no free program to
retrofit early production vehicles with
the latest disc. For DVD ordering
information, see page109. In addition, this database does not
include, analyze, proc
ess, consider, or
reflect any of the following categories
of information:
 Neighborhood quality or safety
 Population density
 Availability or proximity of law enforcement
 Emergency, rescue, medical, or other assistance
 Construction work, zones, or hazards
 Road and lane closures
 Legal restrictions (such as vehicular type, weight, load, height, and speed
restrictions)
 Road slope or grade
 Bridge height, width, weight, or other limits
2009 Pilot

Navigation System107
Database Limitations
 Road traffic, traffic facilities safety,
or conditions
 Weather conditions
 Special events
 Pavement characteristics or conditions
 Traffic congestion
 Travel time
We assume no liability for any incident
that may result from an error in the
program, or from changed conditions
not noted above. Copyrights
 infoUSA-Data: Certain business data
provided by infoUSA, Inc., Omaha,
Nebraska, Copyright © 2006, All
Rights Reserved.
 EXIT-Data: © ZENRIN CO., LTD. 2006. All Rights Reserved.
 ZAGAT SURVEY: Copyright © [2006] Zagat Survey, LLC. All rights
reserved.
2009 Pilot

108Navigation System
Customer Assistance
Reporting Errors
Occasionally, you may encounter
database errors.
 If the error pertains to freeways and main “verified” roads shown in black
on the map, then report it either
online at
http://update.navteq.com/ , or to
Honda Customer Service.
 If the error involves a light brown “unverified” road, then do not report
it. These areas have not been verified
and are provided for reference only
(see Map Overview on page6).
 For errors in points of interest (POI), like a business that has changed its
name, do not report them. Keep in
mind that depending on when the data
was collected and when your DVD
was purchased, the database can be
out of date. The business may have
not reported the change(s), or not be
in the database at all. Update
Navigation DVDs are available for
purchase, usually in the fall of each
year.  If the error does not involve the
database, such as vehicle position
icon errors, screen error messages, or
other GPS-related errors, see
Frequently Asked Questions on
page125, System Limitations on
page104, or Troubleshooting on
page132.
Honda Automobile
Customer Service
Telephone: (800) 999-1009
Fax: (310) 783-3273
Mail:
Honda Navi
America Honda Motor Co., Inc.
Honda Customer Service
MS 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
2009 Pilot

Navigation System109
Customer Assistance
Visiting Your Dealer
We strive to make this manual as
complete as possible and to answer all
questions regarding operation of the
system. Occasionally, you may run into
a specific issue that you cannot find in
the book. You may save yourself a trip
to the dealer by fi rst consulting the
following resources:
 The Troubleshooting section (see page132).
 The Frequently Asked Questions (FAQs) section (see page125).
 The FAQs found on the online DVD order site (see “Obtaining a
Navigation Update DVD”).
 For detailed questions regarding HFL, audio, or other systems that
interact with the navigation system,
see the main ve hicle Owner’s
manual, or the Quick Start Guide.  Call Honda Customer Relations (see
“Honda Automobile Customer
Service” on page108).
 For database or PO I issues, follow the
guidelines in the “Reporting Errors”
section (see page108).
If your question is still unanswered and
you wish to visit the dealer, please be
prepared to demonstrate the issue to the
service advisor. That way, the service
advisor can document the issue for the
factory to allow more efficient
troubleshooting.
Some issues may at first seem random,
but you may notice a pattern. For
example, they only occur when you
enter a specific address, or when driving
on a certain road, or just when it’s cold.
This information is very useful to the
service advisor. Be patient, the service
advisor may be unfamiliar with your
specific issue.
Obtaining a Navigation
Update DVD
Honda is continually expanding the
scope of the navigation system.
Upgraded software may be made
available to navigation system owners
periodically, usually in the fall of each
year.
To purchase an updated DVD or a
replacement DVD, call the Honda
Navigation Disc Fulfillment Center at
(888) 291-4675. You can also order
online by going to
www.hondanavi.com.
NOTE:
 DVDs are not available at your dealer. However, the dealer may
order a DVD for you as a courtesy.
There is no program for free DVD
updates.
 The DVD order line staff cannot answer technical questions regarding
navigation operation, coverage, or
POIs.
2009 Pilot

110Navigation System
Customer Assistance
Changing the DVD
NOTE:
The system’s database is stored on a
removable DVD. The system will not
work without the DVD. Ensure the door
remains closed at all times.
1. Locate the control unit. It is under the driver’s seat.
2. Remove the DVD wh ile the ignition
switch is in the Accessory (I) position
or in the ON (II) position.
3. Push the OPEN button. An error
message will be displayed on the
screen. This is normal. 4. Push the
Eject button. The DVD will
automatically come out.
5. Pull the DVD straig ht out. Hold the
DVD by the edges. Fingerprints,
scratches, or other contamination on
the playing surface can make the
DVD unreadable.
To install the DVD, make sure the white
label is facing up. Slide the DVD into
the slot. The DVD is automatically
pulled into the contro l unit. Make sure
you close the door. NOTE:
 The system will not play movies or
other video/audio discs.
 Never “sneak preview” a newer white labeled DVD in the system
unless you plan to keep it. The system
cannot automatically revert to a prior
version DVD. If you must revert to a
previous version DVD, see your
dealer for assistance.
 Please keep the door to the navigation control unit closed at all
times.
PC Card
A PC card is not supplied. The PC card
slot is for factory use only. This slot
cannot be used to play audio files.
PC card slot
2009 Pilot

Navigation System111
Coverage Areas
Map Coverage
The system provides map coverage for
the following 48 U.S. states, Hawaii,
and southern Canada. The U.S. map
coverage consists of accurately mapped
(verified) metropolitan areas (in the
following list) and a less accurate
(unverified) rural database. Canada
coverage consists of major metropolitan
areas and major roads connecting the
metropolitan areas within about 100
miles north of the U.S. border. If you
need additional northern Canada
coverage, you may purchase the gray
Canadian DVD (see Obtaining a
Navigation Update DVD on page109).
See Map Overview on page6 for a
discussion of map coverage.
The cities and metropolitan areas in the
following list are fully mapped. Only
major streets, roads, and freeways have
been verified outside these areas. If your
route passes through these areas, routing
may be limited, depending on your
routing choices. See Unverified Area
Routing on page86. If you desire additional map coverage
information, contact Honda Customer
Services or go to
www.hondanavi.com .
U.S. Detailed Coverage Areas
Alabama
Birmingham/Tuscaloosa
Huntsville
Mobile
Montgomery
Arizona Phoenix Metro
Sedona
Tucson
Arkansas Fayetteville
Hot Springs
Little Rock
California Bakersfield
Fresno
Los Angeles/San Diego Metro
Merced
Modesto Sacramento Metro
Sacramento-Reno-Lake Tahoe-Yuba
San Francisco Bay
(approximately
Monterey to Sonoma) – including
Monterey County and Hollister
San Luis Obispo
Stockton
Southern California Area
Colorado Denver/Boulder/Colorado Springs/Ski Resorts Metro area – including
Ft. Collins
Grand Junction
Connecticut Bridgeport
Danbury
Hartford Metro
New Haven Metro
Norwalk
Stamford
The State of Connecticut: All roads are verified in non-metro areas.
Delaware Entire state – including Dover,
Wilmington Metro area, New
Castle County
2009 Pilot

112Navigation System
Coverage Areas
FloridaCape Canaveral/Cocoa Beach/Titusville
Florida Keys
Fort Myers Metro area – including
Naples
Fort Pierce
Gainesville
Jacksonville Metro – including St.
Johns County
Miami/Fort Lauderdale/West Palm Beach Metro
Orlando/Daytona Beach/Melbourne area – including Osceola County
Pensacola
Tallahassee
Tampa Bay/St. Petersburg Metro – including Pasco and Manatee
Counties
Vero Beach
Georgia Athens
Atlanta Metro
Columbus
Augusta/Aiken Metro
Macon
Savannah Hawaii (all cities for the following
islands)
Hawaii
Kauai
Lanai
Maui
Molokai
Oahu
The State of Hawaii: All roads are verified in non-metro areas.
Idaho Boise
Sun Valley Ski Resorts
Spokane-Coeur d’Alene
Illinois Bloomington-Normal
Champaign
Charleston
Davenport-Rock Island-Moline
Chicago Metro (to Wisconsin border) – including Lake County, IN and
Dekalb County, IL
East St. Louis Metro
Moline
Peoria
Quincy Rock Island
Rockford
Springfield
St. Louis
Indiana Evansville
Fort Wayne
Gary/Hammond Metro
Indianapolis Metro
Kokomo Metro
Northwest Indiana
South Bend/Elkhart/Goshen
Iowa Cedar Rapids
Davenport – Rock Island-Moline
Des Moines
Iowa City
Omaha-Lincoln
Kansas Topeka
Kansas City/Leavenworth Metro
Wichita
Kentucky Lexington
Louisville
Cincinnati
2009 Pilot