2009 GMC ENVOY Owner's Manual

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis and
service of your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-15

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
7-16

Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety belts
were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specic vehicle or vehicle owner.
7-17

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-43in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the system
may result in the storage of destinations, addresses,
telephone numbers, and other trip information. Refer to
the navigation system operating manual for information
on stored data and for deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-18
Adding a Snow Plow or Similar Equipment.........4-38
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-69
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment...........................5-112
Adjustable Throttle and Brake Pedal..................2-23
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning......................................3-19, 3-22
Airbag
Passenger Status Indicator...........................3-32
Readiness Light..........................................3-31
Airbag System................................................1-55
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-69
How Does an Airbag Restrain?......................1-62
Passenger Sensing System...........................1-64
Servicing Your Airbag-Equipped Vehicle..........1-68
What Makes an Airbag Inate?......................1-61
What Will You See After an Airbag Inates?........1-62
When Should an Airbag Inate?....................1-60
Where Are the Airbags?...............................1-58
Antenna, Fixed Mast......................................3-112
Antenna, XM™ Satellite Radio Antenna
System.....................................................3-112
Antilock Brake System (ABS)............................. 4-5Antilock Brake, System Warning Light................3-36
Appearance Care
Aluminum Wheels......................................5-109
Care of Safety Belts...................................5-106
Chemical Paint Spotting..............................5-110
Cleaning Exterior Lamps/Lenses..................5-107
Fabric/Carpet............................................5-104
Finish Care...............................................5-108
Finish Damage..........................................5-110
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-106
Interior Cleaning........................................
5-103
Leather....................................................5-105
Sheet Metal Damage..................................5-109
Tires........................................................5-109
Underbody Maintenance.............................5-110
Washing Your Vehicle.................................5-107
Weatherstrips............................................5-106
Windshield, Backglass, and Wiper Blades......5-108
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-19
Audio System.................................................3-62
Audio Steering Wheel Controls....................3-110
Chime Level Adjustment.............................3-112
Fixed Mast Antenna...................................3-112
Navigation/Radio System,
see Navigation Manual..............................3-86
Radio Reception........................................3-111
Rear Seat Audio (RSA)...............................3-109
1

Audio System (cont.)
Setting the Clock.........................................3-63
Theft-Deterrent Feature...............................3-110
XM™ Satellite Radio Antenna System...........3-112
Audio System(s).............................................3-64
Automatic Headlamp System............................3-14
Automatic Transmission
Fluid..........................................................5-21
Operation...................................................2-25
B
Battery..........................................................5-38
Electric Power Management..........................3-17
Run-Down Protection...................................3-18
Bluetooth
®.....................................................3-86
Brake
Emergencies................................................ 4-6
Brake Fluid....................................................5-35
Brakes..........................................................5-35
System Warning Light..................................3-35
Braking........................................................... 4-4
Braking in Emergencies..................................... 4-6
Break-In, New Vehicle.....................................2-20
Bulb Replacement...........................................5-46
Back-Up Lamps...........................................5-48
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-47
Halogen Bulbs............................................5-46Bulb Replacement (cont.)
Headlamp Aiming........................................5-45
Headlamps.................................................5-46
License Plate Lamps....................................5-49
Replacement Bulbs......................................5-49
Taillamps, Turn Signal, and Stoplamps............5-47
Buying New Tires...........................................5-70
C
Calibration.....................................................2-40
California Fuel.................................................. 5-6
California Perchlorate Materials Requirements....... 5-4
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Specications..........................5-120
Carbon Monoxide...........................2-12, 2-37, 4-28
Care of
Safety Belts..............................................5-106
Cargo Cover..................................................2-54
Cargo Tie Downs............................................2-55
CD, MP3 .......................................................3-80
Center Console Storage Area...........................2-52
Chains, Tire...................................................5-76
Charging System Light....................................3-33
Check
Engine Lamp..............................................3-38
Gages Warning Light...................................3-45
Check Gas Cap Light......................................3-47
2

Checking Things Under the Hood......................5-10
Chemical Paint Spotting.................................5-110
Child Restraints
Child Restraint Systems...............................1-39
Infants and Young Children...........................1-35
Lower Anchors and Tethers for Children..........1-43
Older Children.............................................1-32
Securing a Child Restraint in a
Rear Outside Seat Position........................1-49
Securing a Child Restraint in the
Center Rear Seat Position.........................1-51
Securing a Child Restraint in the
Right Front Seat Position..........................1-52
Where to Put the Restraint...........................1-42
Chime Level Adjustment.................................3-112
Cigarette Lighter.............................................3-19
Cleaning
Aluminum Wheels......................................5-109
Exterior Lamps/Lenses................................5-107
Fabric/Carpet............................................5-104
Finish Care...............................................5-108
Instrument Panel, Vinyl, and Other
Plastic Surfaces.....................................5-106
Interior.....................................................5-103
Leather....................................................5-105
Tires........................................................5-109
Underbody Maintenance.............................5-110
Washing Your Vehicle.................................5-107
Weatherstrips............................................5-106
Windshield, Backglass, and Wiper Blades......5-108Climate Control System
Dual ..........................................................3-19
Dual Automatic............................................3-22
Outlet Adjustment........................................3-26
Rear ..........................................................3-26
Clock, Setting.................................................3-63
Collision Damage Repair..................................7-11
Compass.......................................................2-40
Compressor Kit
Storing.......................................................
5-87
Compressor Kit, Tire Sealant............................5-77
Content Theft-Deterrent....................................2-16
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-54
Coolant
Engine.......................................................5-25
Engine Temperature Gage............................3-37
Cooling System..............................................5-24
Cruise Control................................................3-10
Cruise Control Light........................................3-43
Customer Assistance Information
Courtesy Transportation................................7-10
Customer Assistance for Text
Telephone (TTY) Users............................... 7-6
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Reporting Safety Defects to General Motors.......7-15
3

Customer Assistance Information (cont.)
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-15
D
Daytime Running Lamp...................................3-14
Defensive Driving............................................. 4-2
Delayed Locking............................................... 2-8
Disc, MP3......................................................3-80
Doing Your Own Service Work........................... 5-4
Dome Lamp Override......................................3-16
Dome Lamps .................................................3-16
Door
Delayed Locking........................................... 2-8
Locks.......................................................... 2-7
Power Door Locks......................................... 2-8
Programmable Automatic Door Locks............... 2-9
Rear Door Security Locks.............................2-11
Driver Information Center (DIC).........................3-47
DIC Operation and Displays..........................3-48
DIC Vehicle Customization............................3-56
DIC Warnings and Messages........................3-51Driving
At Night.....................................................4-25
Before a Long Trip......................................4-26
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Highway Hypnosis.......................................4-26
Hill and Mountain Roads..............................4-27
In Rain and on Wet Roads...........................4-25
Off-Road ....................................................4-13
Rocking Your Vehicle to Get it Out.................4-31
Winter........................................................4-28
Driving for Better Fuel Economy......................... 4-2
Dual Automatic Climate Control System.............3-22
Dual Climate Control System............................3-19
DVD
Rear Seat Entertainment System...................3-96
E
EDR .............................................................7-16
Electrical System
Add-On Equipment.....................................5-112
Engine Compartment Fuse Block.................5-113
Fuses and Circuit Breakers.........................5-113
Headlamps...............................................5-112
Power Windows and Other Power Options.......5-112
Rear Underseat Fuse Block.........................5-116
Windshield Wiper Fuses.............................5-112
4