Protecting Exterior Bright
Metal Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all
that is usually needed. However,
chrome polish may be used
on chrome or stainless steel trim,
if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap
to clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright
metal parts.Windshield, Backglass,
and Wiper Blades
Clean the outside of the windshield
and backglass with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked with
windshield washer uid or a mild
detergent. Wash the windshield
thoroughly when you clean the
blades. Bugs, road grime, sap and
a buildup of vehicle wash/wax
treatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper
removal
Aluminum or
Chrome-Plated Wheels
and Trim
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a
soft clean cloth with mild soap and
water. Rinse with clean water.
After rinsing thoroughly, dry with a
soft clean towel. A wax may then
be applied.
Notice:Chrome wheels and
other chrome trim may be
damaged if the vehicle is not
washed after driving on roads
that have been sprayed with
magnesium, calcium or sodium
chloride. These chlorides are
used on roads for conditions
such as ice and dust. Always
wash the vehicle’s chrome with
soap and water after exposure.
5-86 Service and Appearance Care
(e)Make sure the safety belt
reminder light and safety belt
assemblies are working properly.
Look for any other loose or damaged
safety belt system parts. If you see
anything that might keep a safety belt
system from doing its job, have it
repaired. Have any torn or frayed
safety belts replaced. Also see
Checking the Restraint Systems on
page 1-61.
(f)Lubricate all key lock cylinders,
hood latch assemblies, secondary
latches, pivots, spring anchor and
release pawl, hood and door hinges,
rear folding seats, and liftgate
hinges. More frequent lubrication
may be required when exposed to a
corrosive environment. Applying
silicone grease on weatherstrips with
a clean cloth will make them last
longer, seal better, and not stick or
squeak.
(g)A fluid loss in any vehicle
system could indicate a problem.
Have the system inspected
and repaired and the fluid level
checked. Add fluid if needed.(h)Change automatic transmission
fluid if the vehicle is mainly
driven under one or more of these
conditions:
In heavy city traffic where the
outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi,
police, or delivery service.
(i)Drain, flush, and refill cooling
system. This service can be
complex; you should have your
dealer/retailer perform this service.
See Engine Coolant on page 5-17 for
what to use. Inspect hoses. Clean
radiator, condenser, pressure cap,
and filler neck. Pressure test the
cooling system and pressure cap.
(j)Check system for interference or
binding and for damaged or missing
parts. Replace parts as needed.
Replace any components that havehigh effort or excessive wear. Do not
lubricate accelerator or cruise control
cables.
(k)Visually inspect belt for fraying,
excessive cracks, or obvious
damage. Replace belt if necessary.
(l)If driving regularly under dusty
conditions, inspect the filter at each
engine oil change.
(m)Change transfer case fluid if the
vehicle is mainly driven under
one or more of these conditions:
In heavy city traffic where
the outside temperature regularly
reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer
towing.
Uses such as found in taxi,
police, or delivery service.
6-8 Maintenance Schedule
Services Provided
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identi cation before this service is
given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is also given when the
vehicle is stuck in the sand, mud,
or snow.
Flat Tire Change:Service is
provided to change a at tire with
the spare tire. The spare tire, if
equipped, must be in good
condition and properly in ated. It
is the owner’s responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery.
Trip Interruption Bene ts and
Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Services Not Included in
Roadside Assistance
Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Customer Assistance Information 7-7
If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help. Do
not leave the scene of a crash
until all matters have been taken
care of. Move your vehicle only if
its position puts you in danger or
you are instructed to move it by a
police officer.
Give only the necessary and
requested information to police
and other parties involved in the
crash. Do not discuss your
personal condition, mental frame
of mind, or anything unrelated to
the crash. This will help guard
against post-crash legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 7-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name, address,
phone number, driver’s license
number, vehicle license plate,
vehicle make, model and model
year, Vehicle Identi cation
Number (VIN), insurance
company and policy number, and
a general description of the
damage to the other vehicle.
If possible, call your insurance
company from the scene of the
crash. They will walk you through
the information they will need. If
they ask for a police report, phone
or go to the police department
headquarters the next day and
you can get a copy of the report
for a nominal fee. In some
states/provinces with “no fault”
insurance laws, a report may not
be necessary. This is especially
true if there are no injuries and
both vehicles are driveable.
7-12 Customer Assistance Information