2009 GMC ACADIA ESP

Safety Chains
Always attach chains between the
vehicle and the trailer. Cross
the safety chains under the tongue
of the trailer to help prevent the
tongue from contacting the road
if it becomes separated from
the hitch. Instructions about safety
chains may be provided by the
hitch manufacturer or by the
trailer manufacturer. Follow the
manufacturer’s recommendation
for attaching safety chains and do
not attach them to the bumper.
Always leave just enough slack
so the rig can turn. Never allow
safety chains to drag on the ground.
Trailer Brakes
A loaded trailer that weighs more
than 1,000 lbs (450 kg) needs
to have its own brake system that is
adequate for the weight of the
trailer. Be sure to read and follow
the instructions for the trailer brakes
so they are installed, adjusted
and maintained properly.Because the vehicle has antilock
brakes, do not try to tap into
the vehicle’s hydraulic brake system.
If you do, both brake systems will
not work well, or at all.
Driving with a Trailer
Towing a trailer requires a certain
amount of experience. Get to know
the rig before setting out for the open
road. Get acquainted with the feel of
handling and braking with the added
weight of the trailer. And always keep
in mind that the vehicle you are
driving is now longer and not as
responsive as the vehicle is by itself.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any
trailer brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Driving Your Vehicle 4-29

Parking on Hills
{CAUTION
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a at surface.
If parking the rig on a hill:
1. Press the brake pedal, but do
not shift into P (Park) yet.
Turn the wheels into the curb if
facing downhill or into traffic
if facing uphill.
2. Have someone place chocks
under the trailer wheels.
3. When the wheel chocks are in
place, release the brake pedal
until the chocks absorb the load.4. Reapply the brake pedal. Then
apply the parking brake and
shift the transmission into
P (Park).
5. Release the brake pedal.
Leaving After Parking
on a Hill
1. Apply and hold the brake pedal
while you:
start the engine,
shift into a gear, and
release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is
clear of the chocks.
4. Stop and have someone pick up
and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer.
SeeScheduled Maintenance on
page 6-3for more information.
Things that are especially important
in trailer operation are automatic
transmission uid, engine oil,
axle lubricant, belts, cooling system
and brake system. It is a good
idea to inspect these before and
during the trip.
Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Wiring Harness
The vehicle is equipped with the
following wiring harness for towing
a trailer.
4-32 Driving Your Vehicle

Bead:The tire bead contains
steel wires wrapped by steel
cords that hold the tire onto
the rim.
Bias Ply Tire
:A pneumatic tire
in which the plies are laid at
alternate angles less than
90 degrees to the centerline
of the tread.
Cold Tire Pressure
:The
amount of air pressure in a tire,
measured in pounds per square
inch (psi) or kilopascals (kPa)
before a tire has built up heat
from driving. SeeInflation - Tire
Pressure on page 5-41.
Curb Weight
:The weight of a
motor vehicle with standard
and optional equipment including
the maximum capacity of fuel,
oil, and coolant, but without
passengers and cargo.
DOT Markings
:A code
molded into the sidewall of a
tire signifying that the tire is in
compliance with the U.S.Department of Transportation
(DOT) motor vehicle safety
standards. The DOT code
includes the Tire Identication
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. SeeLoading the Vehicle
on page 4-16.
GAWR FRT
:Gross Axle
Weight Rating for the front axle.
SeeLoading the Vehicle on
page 4-16.
GAWR RR
:Gross Axle
Weight Rating for the rear axle.
SeeLoading the Vehicle on
page 4-16.
Intended Outboard Sidewall
:The side of an asymmetrical tire,
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.Light Truck (LT-Metric) Tire
:A tire used on light duty
trucks and some multipurpose
passenger vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Ination Pressure
:The maximum air pressure
to which a cold tire can
be inated. The maximum air
pressure is molded onto the
sidewall.
Maximum Load Rating
:The load rating for a tire at
the maximum permissible
ination pressure for that tire.
Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Service and Appearance Care 5-39

Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inate them to
the proper pressure. Driving on a
signicantly under-inated tire
causes the tire to overheat and can
lead to tire failure. Under-ination
also reduces fuel efficiency and
tire tread life, and may affect the
vehicle’s handling and stopping
ability.
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if under-ination
has not reached the level to trigger
illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the system
is not operating properly. The TPMS
malfunction indicator is combined
with the low tire pressure telltale.When the system detects a
malfunction, the telltale will ash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start-ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly.
Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS to continue to function
properly.
SeeTire Pressure Monitor Operation
on page 5-44for additional
information.Federal Communications
Commission (FCC) and
Industry and Science Canada
The Tire Pressure Monitor
System (TPMS) operates on a
radio frequency and complies
with Part 15 of the FCC Rules.
Operation is subject to the following
two conditions:
1. This device may not cause
harmful interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation.
The TPMS operates on a radio
frequency and complies with
RSS-210 of Industry and Science
Canada. Operation is subject to
the following two conditions:
1. This device may not cause
interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation of the device.
Service and Appearance Care 5-43

Additionally, if your vehicle has
electronic systems such as anti-lock
brakes, rollover airbags, traction
control, and electronic stability
control, the performance of these
systems can be affected.
{CAUTION
If you add different sized wheels,
your vehicle may not provide an
acceptable level of performance
and safety if tires not
recommended for those wheels
are selected. You may increase
the chance that you will crash and
suffer serious injury. Only use GM
specic wheel and tire systems
developed for your vehicle, and
have them properly installed by
a GM certied technician.
SeeBuying New Tires on page 5-49
andAccessories and Modifications
on page 5-3for additional
information.
Uniform Tire Quality
Grading
Quality grades can be found
where applicable on the tire
sidewall between tread shoulder
and maximum section width.
For example:
Treadwear 200 Traction AA
Temperature A
The following information relates
to the system developed by the
United States National Highway
Traffic Safety Administration
(NHTSA), which grades tires
by treadwear, traction, and
temperature performance. This
applies only to vehicles sold in
the United States. The grades
are molded on the sidewalls of
most passenger car tires. The
Uniform Tire Quality Grading
(UTQG) system does not apply
to deep tread, winter-type snow
tires, space-saver, or temporary
use spare tires, tires with nominalrim diameters of 10 to 12 inches
(25 to 30 cm), or to some
limited-production tires.
While the tires available on
General Motors passenger cars
and light trucks may vary with
respect to these grades, they
must also conform to federal
safety requirements and
additional General Motors Tire
Performance Criteria (TPC)
standards.
Treadwear
The treadwear grade is a
comparative rating based on the
wear rate of the tire when tested
under controlled conditions on
a specied government test
course. For example, a tire
graded 150 would wear one
and a half (1.5) times as well
on the government course as a
tire graded 100. The relative
performance of tires depends
upon the actual conditions of
their use, however, and may
depart signicantly from the
Service and Appearance Care 5-51

norm due to variations in driving
habits, service practices,
and differences in road
characteristics and climate.
Traction – AA, A, B, C
The traction grades, from
highest to lowest, are AA, A, B,
and C. Those grades represent
the tire’s ability to stop on wet
pavement as measured under
controlled conditions on specied
government test surfaces of
asphalt and concrete. A tire
marked C may have poor
traction performance.
{WARNING
The traction grade assigned
to this tire is based on
straight-ahead braking traction
tests, and does not include
acceleration, cornering,
hydroplaning, or peak traction
characteristics.Temperature – A, B, C
The temperature grades
are A (the highest), B, and C,
representing the tire’s resistance
to the generation of heat and
its ability to dissipate heat
when tested under controlled
conditions on a specied indoor
laboratory test wheel. Sustained
high temperature can cause
the material of the tire to
degenerate and reduce tire
life, and excessive temperature
can lead to sudden tire failure.
The grade C corresponds to a
level of performance which
all passenger car tires must meet
under the Federal Motor Vehicle
Safety Standard No. 109. Grades
B and A represent higher levels
of performance on the laboratory
test wheel than the minimum
required by law.
{WARNING
The temperature grade for this
tire is established for a tire
that is properly inated and
not overloaded. Excessive
speed, underination, or
excessive loading, either
separately or in combination,
can cause heat buildup and
possible tire failure.
5-52 Service and Appearance Care

If a Tire Goes Flat
It is unusual for a tire to blowout
while you are driving, especially
if you maintain the tires properly.
SeeTires on page 5-35.Ifair
goes out of a tire, It is much more
likely to leak out slowly. But if
you should ever have a blowout,
here are a few tips about what
to expect and what to do:
If a front tire fails, the at tire will
create a drag that pulls the vehicle
toward that side. Take your foot off
the accelerator pedal and grip the
steering wheel rmly. Steer to
maintain lane position, and then
gently brake to a stop well out of
the traffic lane.
A rear blowout, particularly on a
curve, acts much like a skid and may
require the same correction youwould use in a skid. In any rear
blowout, remove your foot from the
accelerator pedal. Get the vehicle
under control by steering the way
you want the vehicle to go. It may be
very bumpy and noisy, but you can
still steer. Gently brake to a stop, well
off the road if possible.
If a tire goes at, avoid further tire
and wheel damage by driving slowly
to a level place and stopping.
1. Turn on the hazard warning
ashers. SeeHazard Warning
Flashers on page 3-5.
2. Park the vehicle. Set the parking
brake rmly and put the shift
lever in P (Park).
3. Turn off the engine.
4. Inspect the at tire.{CAUTION
Lifting a vehicle and getting under
it to do maintenance or repairs is
dangerous without the appropriate
safety equipment and training. If a
jack is provided with the vehicle, it
is designed only for changing a
at tire. If it is used for anything
else, you or others could be badly
injured or killed if the vehicle slips
off the jack. If a jack is provided
with the vehicle, only use it for
changing a at tire.
This vehicle may come with a jack
and spare tire or a tire sealant
and compressor kit. To use the jack
and spare tire, seeChanging a
Flat Tire on page 5-69. To use the
tire sealant and compressor kit,
seeTire Sealant and Compressor
Kit on page 5-56.
Service and Appearance Care 5-55

Customer
Assistance
Information
Customer Assistance
and Information
Customer Satisfaction
Procedure.........................7-1
Online Owner Center..........7-3
Customer Assistance for
Text Telephone (TTY)
Users
................................7-4
Customer Assistance
Offices..............................7-5
GM Mobility
Reimbursement Program. . .7-5
Roadside Assistance
Program............................7-6
Scheduling Service
Appointments....................7-8
Courtesy Transportation......7-9
Collision Damage Repair. . .7-10
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
....................7-14
Reporting Safety Defects
to the Canadian
Government
....................7-14
Reporting Safety Defects
to General Motors...........7-14
Service Publications
Ordering Information........7-15
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy.....................7-16
Event Data Recorders.......7-16
OnStar®............................7-17
Navigation System............7-17
Radio Frequency
Identication (RFID).........7-17
Customer Assistance
and Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to GMC.
Normally, any concerns with the
sales transaction or the operation
of the vehicle will be resolved by
the dealer’s sales or service
departments. Sometimes, however,
despite the best intentions of all
concerned, misunderstandings can
occur. If your concern has not been
resolved to your satisfaction, the
following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service
or parts manager, contact the owner
of the dealership or the general
manager.
Customer Assistance Information 7-1