
OnStar Owner’s Guide in the glove
box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact
OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY
1-877-248-2080, or press the
OnStar button to speak with an
OnStar advisor 24 hours a day,
7 days a week.
OnStar Services Available
with the Safe & Sound Plan
Automatic Noti cation of
Airbag Deployment
Advanced Automatic Crash
Noti cation (AACN) (If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location
Assistance
Remote Door Unlock/Vehicle
Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand
Diagnostics
OnStar Hands-Free Calling with
30 trial minutes
OnStar Virtual Advisor
(U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation
(If equipped) or Driving
Directions - Advisor delivered
RideAssist
Information and Convenience
Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows
eligible OnStar subscribers to
make and receive calls using voice
commands. Hands-Free Calling
is fully integrated into the vehicle,
and can be used with OnStar
Pre-Paid Minute Packages. Most
vehicles include 30 trial minutes
good for 60 days. Hands-Free
Calling can also be linked to aVerizon Wireless service plan in the
U.S. or a Bell Mobility service
plan in Canada, depending on
eligibility. To nd out more, refer to
the OnStar Owner’s Guide in
the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak
with an OnStar advisor by pressing
the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn
Navigation
Vehicles with the OnStar
Turn-by-Turn Navigation system can
provide voice-guided driving
directions. Press the OnStar button
to have an OnStar advisor locate
a business or address and download
driving directions to the vehicle.
Voice-guided directions to the
desired destination will play through
the audio system speakers. See
the OnStar Owner’s Guide for more
information.
2-42 Features and Controls

OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of
OnStar Hands-Free Calling that uses
minutes to access location-based
weather, local traffic reports, and
stock quotes. Press the phone button
and give a few simple voice
commands to browse through the
various topics. See the OnStar
Owner’s Guide for more information.
This feature is only available in the
continental U.S.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to
interact with OnStar Hands-Free
Calling. SeeAudio Steering Wheel
Controls on page 3-121for more
information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner’s
Guide for more information.
How OnStar Service Works
The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar Call Center when the
OnStar button is pressed, the
emergency button is pressed, or if
the airbags or AACN system deploy.
This information usually includes
the vehicle’s GPS location and, in
the event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g.
the direction from which the vehicle
was hit). When the Virtual Advisor
feature of OnStar Hands-Free
Calling is used, the vehicle also
sends OnStar the vehicle’s
GPS location so they can provide
services where it is located.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired forthat area has coverage, network
capacity and reception when
the service is needed, and
technology that is compatible with
the OnStar service. Not all services
are available everywhere,
particularly in remote or enclosed
areas, or at all times.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available.
The vehicle must have a working
electrical system, including adequate
battery power, for the OnStar
equipment to operate. There are
other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at any
particular time or place. Some
examples are damage to important
parts of the vehicle in a crash,
hills, tall buildings, tunnels, weather
or wireless phone network
congestion.
Features and Controls 2-43

Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may not
be functioning properly. Press
the OnStar button and request a
vehicle diagnostic. If the light
appears clear (no light is appearing),
your OnStar subscription has
expired and all services have been
deactivated. Press the OnStar
button to con rm that the OnStar
equipment is active.Universal Home
Remote System
The Universal Home Remote
System provides a way to replace
up to three hand-held
Radio-Frequency (RF) transmitters
used to activate devices such
as garage door openers, security
systems, and home lighting.
This device complies with Part 15 of
the FCC Rules. Operation
is subject to the following
two conditions:
1. This device may not cause
harmful interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation.This device complies with RSS-210
of Industry Canada. Operation
is subject to the following
two conditions:
1. This device may not cause
interference.
2. This device must accept any
interference received, including
interference that may cause
undesired operation of the device.
Changes or modi cations to this
system by other than an authorized
service facility could void
authorization to use this equipment.
2-44 Features and Controls

Universal Home Remote
System Operation
If there is one triangular Light
Emitting Diode (LED) indicator
light above the Universal Home
Remote buttons, follow the
instructions below.
This system provides a way to
replace up to three remote control
transmitters used to activate devices
such as garage door openers,
security systems, and home
automation devices.
Do not use the Universal Home
Remote with any garage door
opener that does not have the stop
and reverse feature. This includes
any garage door opener model
manufactured before April 1, 1982.Read the instructions completely
before attempting to program
the Universal Home Remote.
Because of the steps involved, it
may be helpful to have another
person available to assist you in the
programming the Universal Home
Remote.
Keep the original hand-held
transmitter for use in other vehicles
as well as for future Universal
Home Remote programming. It is
also recommended that upon
the sale of the vehicle, the
programmed Universal Home
Remote buttons should be erased
for security purposes. See “Erasing
Universal Home Remote Buttons”
later in this section.
When programming a garage door,
park outside of the garage. Park
directly in line with and facing
the garage door opener motor-head
or gate motor-head. Be sure that
people and objects are clear of the
garage door or gate that is being
programmed.It is recommended that a new
battery be installed in your
hand-held transmitter for quicker
and more accurate transmission of
the radio-frequency signal.
Programming the Universal
Home Remote System
For questions or help programming
the Universal Home Remote
System, call 1-800-355-3515 or go
to www.homelink.com.
Programming a garage door opener
involves time-sensitive actions,
so read the entire procedure before
starting. Otherwise, the device
will time out and the procedure will
have to be repeated.
Features and Controls 2-45