2009 GMC ACADIA service

If a Crash Occurs
Here is what to do if you are
involved in a crash.
Check to make sure that you are
all right. If you are uninjured,
make sure that no one else in
your vehicle, or the other vehicle,
is injured.
If there has been an injury, call
emergency services for help. Do
not leave the scene of a crash
until all matters have been taken
care of. Move your vehicle only if
its position puts you in danger or
you are instructed to move it by a
police officer.
Give only the necessary and
requested information to police
and other parties involved in the
crash. Do not discuss your
personal condition, mental frame
of mind, or anything unrelated to
the crash. This will help guard
against post-crash legal action.
If you need roadside assistance,
call GM Roadside Assistance.
SeeRoadside Assistance
Program on page 7-6for more
information.
If your vehicle cannot be driven,
know where the towing service
will be taking it. Get a card from
the tow truck operator or write
down the driver’s name, the
service’s name, and the phone
number.
Remove any valuables from your
vehicle before it is towed away.
Make sure this includes your
insurance information and
registration if you keep these
items in your vehicle.
Gather the important information
you will need from the other
driver. Things like name, address,
phone number, driver’s license
number, vehicle license plate,
vehicle make, model and model
year, Vehicle Identication
Number (VIN), insurance
company and policy number, and
a general description of the
damage to the other vehicle.
If possible, call your insurance
company from the scene of the
crash. They will walk you through
the information they will need. If
they ask for a police report, phone
or go to the police department
headquarters the next day and
you can get a copy of the report
for a nominal fee. In some
states/provinces with “no fault”
insurance laws, a report may not
be necessary. This is especially
true if there are no injuries and
both vehicles are driveable.
7-12 Customer Assistance Information

Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information needed
to knowledgeably service General
Motors cars and trucks. Each bulletin
contains instructions to assist in the
diagnosis and service of your
vehicle.
Owner Information
Owner publications are written
specically for owners and intended
to provide basic operational
information about the vehicle.
The owner manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Current and Past Model Order
Forms
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
To request an order form, specify
year and model name of the vehicle.ORDER TOLL FREE:
1-800-551-4123 Monday-Friday
8:00 AM - 6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit
Helm, Inc. on the World Wide
Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change
without notice and without incurring
obligation. Allow ample time for
delivery.
Note to Canadian Customers: All
listed prices are quoted in U.S.
funds. Canadian residents are to
make checks payable in U.S. funds.
Customer Assistance Information 7-15

Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment and
deploy airbags in a crash and, if so
equipped, to provide antilock braking
to help the driver control the vehicle.
These modules may store data to
help your dealer/retailer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions, and
temperature settings.
Event Data Recorders
This vehicle has an Event
Data Recorder (EDR). The main
purpose of an EDR is to record, in
certain crash or near crash-like
situations, such as an airbag
deployment or hitting a road
obstacle, data that will assist in
understanding how a vehicle’s
systems performed. The EDR is
designed to record data related to
vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
How various systems in your
vehicle were operating
Whether or not the driver and
passenger safety belts were
buckled/fastened
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
How fast the vehicle was
travelingThis data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR,
special equipment is required,
and access to the vehicle or the
EDR is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.
7-16 Customer Assistance Information

GM will not access this data or
share it with others except: with the
consent of the vehicle owner or, if the
vehicle is leased, with the consent
of the lessee; in response to an
official request of police or similar
government office; as part of GM’s
defense of litigation through the
discovery process; or, as required
by law. Data that GM collects or
receives may also be used for GM
research needs or may be made
available to others for research
purposes, where a need is shown
and the data is not tied to a specic
vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use. See alsoOnStar
®
System on page 2-41in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
Customer Assistance Information 7-17

A
Accessories and
Modications...................... 5-3
Accessory Power Outlets......3-20
Adding Equipment to Your
Airbag-Equipped Vehicle....1-60
Additives, Fuel...................... 5-5
Add-On Electrical
Equipment.......................5-89
Air Cleaner/Filter, Engine.......5-15
Air Conditioning...........3-22, 3-25
Airbag
Passenger Status
Indicator.......................3-36
Readiness Light................3-36
Airbag System.....................1-48
Adding Equipment to
Your Airbag-Equipped
Vehicle........................1-60
How Does an Airbag
Restrain?.....................1-53
Passenger Sensing
System........................1-55
Servicing Your
Airbag-Equipped
Vehicle........................1-59Airbag System (cont.)
What Makes an Airbag
Inate?........................1-53
What Will You See After
an Airbag Inates?........1-54
When Should an
Airbag Inate?..............1-51
Where Are the Airbags?.....1-50
All-Wheel Drive....................5-33
All-Wheel-Drive (AWD)
System............................. 4-7
Antilock Brake
System (ABS).................... 4-4
Antilock Brake, System
Warning Light...................3-39
Appearance Care
Aluminum or
Chrome-Plated Wheels . . . 5-86
Care of Safety Belts..........5-84
Chemical Paint Spotting.....5-88
Cleaning Exterior Lamps/
Lenses........................5-85
Fabric/Carpet...................5-83
Finish Care......................5-85
Finish Damage.................5-88
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-84Appearance Care (cont.)
Interior Cleaning...............5-81
Leather...........................5-83
Sheet Metal Damage........5-87
Tires...............................5-87
Underbody Maintenance....5-88
Washing Your Vehicle........5-84
Weatherstrips...................5-84
Windshield, Backglass,
and Wiper Blades..........5-86
Appointments, Scheduling
Service............................. 7-8
Audio System......................3-72
Audio Steering Wheel
Controls.....................3-121
Navigation/Radio System,
see Navigation Manual . . . 3-99
Radio Reception.............3-121
Rear Audio
Controller (RAC)..........3-120
Rear Seat Audio (RSA)....3-118
Setting the Clock..............3-73
Theft-Deterrent Feature....3-120
Audio System(s)..................3-74
Automatic Transmission
Fluid...............................5-16
Operation........................2-24
INDEX i-1

Cleaning
Aluminum or
Chrome-Plated Wheels . . . 5-86
Exterior Lamps/Lenses......5-85
Fabric/Carpet...................5-83
Finish Care......................5-85
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-84
Interior............................5-81
Leather...........................5-83
Tires...............................5-87
Underbody Maintenance....5-88
Washing Your Vehicle........5-84
Weatherstrips...................5-84
Windshield, Backglass,
and Wiper Blades..........5-86
Climate Control System.........3-22
Dual Automatic.................3-25
Outlet Adjustment.............3-30
Rear Air Conditioning and
Heating System.............3-31
Rear Air Conditioning and
Heating System,
Electronic.....................3-32
Clock, Setting......................3-73
Collision Damage Repair.......7-10
Compact Spare Tire.............5-81
Compass............................3-54Compressor Kit
Storing............................5-68
Compressor Kit,
Tire Sealant.....................5-56
Content Theft-Deterrent.........2-16
Control of a Vehicle............... 4-3
Convenience Net.................2-52
Coolant
Engine............................5-17
Engine
Temperature Gage.........3-40
Engine Temperature
Warning Light...............3-40
Cooled Seats........................ 1-6
Cooling System...................5-16
Courtesy Lamps
...................3-14
Cruise Control....................... 3-9
Cruise Control Light..............3-44
Cupholders.........................2-49
Customer Assistance
Information
Courtesy Transportation....... 7-9
Customer Assistance for
Text Telephone (TTY)
Users............................ 7-4
Customer Assistance
Offices........................... 7-5
Customer Satisfaction
Procedure...................... 7-1Customer Assistance Information
(cont.)
GM Mobility Reimbursement
Program........................ 7-5
Reporting Safety Defects
to General Motors.........7-14
Reporting Safety Defects
to the Canadian
Government..................7-14
Reporting Safety Defects
to the United States
Government..................7-14
Roadside Assistance
Program........................ 7-6
Service Publications
Ordering Information......7-15
D
Daytime Running Lamps/
Automatic Headlamp
System...........................3-13
Defensive Driving................... 4-2
Delayed Entry Lighting..........3-15
Delayed Exit Lighting............3-15
Delayed Headlamps.............3-12
Delayed Locking.................... 2-8
DIC Compass......................3-54
Disc, MP3...................3-89, 3-93
INDEX i-3

Doing Your Own
Service Work..................... 5-4
Dome Lamp Override...........3-14
Dome Lamps .......................3-14
Door
Delayed Locking................. 2-8
Locks............................... 2-8
Power Door Locks.............. 2-8
Programmable Automatic
Door Locks.................... 2-9
Rear Door Security Locks.... 2-9
Driver
Seat Height Adjuster........... 1-3
Driver Information
Center (DIC)....................3-46
DIC Operation
and Displays........3-46, 3-51
DIC Vehicle
Customization...............3-64
DIC Warnings and
Messages....................3-56
Driving
At Night..........................4-10
Before a Long Trip............4-12
Defensive.......................... 4-2
Drunken............................ 4-2
Highway Hypnosis............4-12
Hill and Mountain Roads....4-12Driving (cont.)
In Rain and on
Wet Roads...................4-11
Rocking Your Vehicle to
Get it Out ....................4-15
Winter.............................4-13
Driving for Better Fuel
Economy........................... 4-1
Dual Automatic Climate
Control System.................3-25
DVD
Rear Seat Entertainment
System......................3-109
E
EDR ..................................7-16
Electrical System
Add-On Equipment............5-89
Fuses and Circuit
Breakers......................5-90
Instrument Panel
Fuse Block...................5-90
Power Windows and Other
Power Options..............5-90
Underhood Fuse Block......5-92
Windshield Wiper Fuses....5-90
Electronic Immobilizer
PASS-Key
®III+................2-17Electronic Immobilizer
Operation
PASS-Key
®III+................2-18
Engine
Air Cleaner/Filter...............5-15
Check and Service Engine
Soon Lamp..................3-41
Coolant...........................5-17
Coolant Heater.................2-23
Coolant
Temperature Gage.........3-40
Coolant Temperature
Warning Light...............3-40
Drive Belt Routing.............6-15
Engine Compartment
Overview......................5-10
Exhaust...........................2-30
Oil ..................................5-11
Oil Life System.................5-13
Overheated Protection
Operating Mode............5-23
Overheating.....................5-21
Starting...........................2-22
Entry Lighting......................3-14
Event Data Recorders..........7-16
Extender, Safety Belt............1-28
Exterior Lamps....................3-11
i-4 INDEX

Loss of Control..................... 4-9
Lower Anchors and Tethers
for Children......................1-37
Luggage Carrier...................2-51
Lumbar
Manual Controls................. 1-4
Power Controls.................. 1-5
M
Maintenance Schedule
Additional Required
Services........................ 6-6
At Each Fuel Fill................ 6-9
At Least Once a Month....... 6-9
At Least Once a Year.......6-10
Introduction....................... 6-1
Maintenance Footnotes....... 6-7
Maintenance Record.........6-16
Maintenance
Replacement Parts........6-14
Maintenance Requirements . . . 6-2
Owner Checks and
Services........................ 6-9
Recommended Fluids
and Lubricants..............6-12Maintenance Schedule (cont.)
Scheduled Maintenance....... 6-3
Using............................... 6-2
Your Vehicle and the
Environment................... 6-2
Malfunction Indicator Lamp....3-41
Manual Lumbar Controls......... 1-4
Manual Seats........................ 1-3
Memory Seat and Mirrors....... 1-6
Message
DIC Warnings and
Messages....................3-56
Mirrors
Automatic Dimming
Rearview......................2-31
Manual Rearview Mirror.....2-31
Outside Convex Mirror.......2-34
Outside Heated Mirrors......2-34
Outside Power Foldaway
Mirrors.........................2-33
Outside Power Mirrors.......2-32
Park Tilt..........................2-33
MP3 ...........................3-89, 3-93
MyGMLink.com...................... 7-3
N
Navigation System, Privacy . . . 7-17
Navigation/Radio System,
see Navigation Manual......3-99
New Vehicle Break-In...........2-20
O
Odometer...........................3-35
Off-Road Recovery................ 4-9
Oil
Engine............................5-11
Pressure Light..................3-44
Oil, Engine Oil Life System....5-13
Older Children, Restraints......1-29
Online Owner Center.............. 7-3
OnStar, Privacy....................7-17
OnStar
®System, see
OnStar®Manual...............2-41
Operation, Universal Home
Remote System................2-45
Orange Covered Wiring.........5-89
Outlet Adjustment.................3-30
Outlets
Accessory Power..............3-20
INDEX i-7