2009 FORD SUPER DUTY Owners Manual

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
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•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
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FUEL PUMP SHUT-OFF SWITCH
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
This switch is located on the
passenger’s side of the instrument
panel. Open the front passenger
door and remove the small access
panel
The switch has a red button on top
of it.
To reset the switch:
1. Turn the ignition off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the switch by pushing in on the reset
button.
4. Turn the ignition on.
5. Wait a few seconds and return the key to off.
6. Make another check for leaks.
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FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue — Yellow
70A — — Tan — Brown
80A — — Natural — Black
15
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Passenger compartment fuse panel
The fuse panel is located in the
passenger’s footwell. Remove the
panel cover to access the fuses.
To remove the fuse panel cover, pull
the panel toward you. When the
clips of the panel disengage, let the
panel fall easily.
To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
WARNING:Always disconnect the battery before servicing high
current fuses.
Always replace the cover to the passenger compartment fuse
panel before reconnecting the battery.
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
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The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Not used (spare)
2 15A Not used (spare)
3 15A Family Entertainment System
(FES)
4 30A Not used (spare)
5 10A Keypad illumination, Brake-Shift
Interlock (BSI), SPBJB
6 20A Turn signals
7 10A Left headlamp (Low beam)
8 10A Right headlamp (Low beam)
9 15A Interior lighting, Lighted running
boards
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
10 15A Cargo lamp, Puddle lamp, Switch
backlight
11 10A Not used (spare)
12 7.5A Power mirror switch, Driver
power seat (Memory)
13 5A Not used (spare)
14 10A Upfitter relay #3 feed
15 10A Climate control head
16 15A Upfitter Relay #4 Feed
17 20A All lock motor feeds
18 20A Heated seat relay feed
19 25A Not used (spare)
20 15A Adjustable pedals, Datalink
21 15A Fog lamp relay feed, Cornering
lamps
22 15A Park lamp relay feed
23 15A High beam headlight relay feed
24 20A Horn relay feed
25 10A Power telescoping mirror switch
Demand lamps - underhood and
illuminated visor (battery saver)
26 10A Cluster
27 20A Ignition switch feed, Passenger
compartment fuses 28, 42, 43, 44,
and 45, Engine compartment
starter relay coil #57 (Diesel
engine), Accessory shutoff control
module (if equipped) (Diesel
engine), Engine compartment
starter relay diode (gasoline
engines)
28 5A Radio
29 5A Not used (spare)
30 5A Not used (spare)
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Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
31 10A Not used (spare)
32 10A Restraints Control Module (RCM),
Passenger Airbag Deactivation
Indicator
33 10A Trailer tow brake controller,
Trailer tow battery charge relay
coil
34 5A Not used (spare)
35 10A Reverse Sensing System (RSS),
4x4 module, 4x4 solenoid,
Traction control switch, Tow/Haul
switch (Diesel engine)
36 5A Passive Anti-Theft System (PATS)
transceiver, Cluster control
37 10A Dual automatic or Manual climate
control, PTC control
38 20A Subwoofer
39 20A Radio, Navigation radio and
amplifier
40 20A 4x4 module, Satellite radio
module, SYNC
41 15A Radio, Electrochromatic rear view
mirror, Lock switch illumination
42 10A Heated seat relay coil, Upfitter
switch relay coils, Heated mirror
relay coil
43 10A Fuel tank selector switch, 4x4
module
44 10A Run customer access feed (PTO)
45 5A Front wiper logic, Blower motor
relay coil
46 7.5A Not used (spare)
47 30A Circuit
BreakerPower windows, Moon roof,
Power Sliding Backlite
48 Relay Delayed accessory
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