ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 Fusion(fsn)
Owners Guide
USA(fus)
Roadside Emergencies
221
service points ..................262–263
starting after a collision .........223
Engine block heater .................196
Engine oil ..................................265
change oil soon warning,
message center .......................265
checking and adding ..............265
dipstick ....................................265
filter, specifications ........269, 297
recommendations ...................269
refill capacities ........................299
specifications ..........................299
Event data recording ....................6
Exhaust fumes ..........................196
F
Fail safe cooling ........................277
Fluid capacities .........................299
Foglamps .....................................54
Four-Wheel Drive vehicles
driving off road .......................215
Fuel ............................................279
calculating fuel
economy ............................83, 284
cap ...........................................281
capacity ...................................299
choosing the right fuel ...........282
comparisons with EPA fuel
economy estimates .................286
detergent in fuel .....................283
filling your vehicle with
fuel ...........................279, 281, 284
filter, specifications ........278, 297
fuel pump shut-off switch .....223
improving fuel economy ........284
octane rating ...................282, 302
quality ......................................283
running out of fuel .................283safety information relating to
automotive fuels .....................279
Fuel pump shut-off switch .......223
Fuses ..................................223–224
G
Gas cap (see Fuel cap) ............281
Gas mileage
(see Fuel economy) .................284
Gauges .........................................14
H
Hazard flashers .........................222
Headlamps ...................................53
aiming ........................................56
autolamp system .......................53
bulb specifications ....................59
daytime running lights .............54
flash to pass ..............................55
high beam .................................55
replacing bulbs .........................60
turning on and off ....................53
Heating
heating and air conditioning
system ...........................45, 47, 49
Hood ..........................................261
How to get going ........................17
I
Ignition ...............................193, 302
Illuminated visor mirror .............69
Infant seats
(see Safety seats) .....................154
Inspection/maintenance (I/M)
testing ........................................289
2009 Fusion(fsn)
Owners Guide
USA(fus)
Index
309
