2009 FORD EXPEDITION towing

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
2009 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Customer Assistance
354

Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between the top gears occurs. Unnecessary
shifting of this type could result in reduced fuel economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Operating a vehicle with the wheels out of alignment will reduce fuel
economy.
•Use recommended engine oil. Refer toMaintenance product
specifications and capacitiesin this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
2009 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Maintenance and Specifications
392

Servicing your vehicle ..............367
Setting the clock
AM/FM single CD .....................26
AM/FM/In-dash 6 CD ................33
Snowplowing .................................8
Spark plugs,
specifications .....................400, 405
Special notice
utility-type vehicles ....................8
Specification chart,
lubricants ...................................401
Speed control ............................121
Stability system .........................293
Starting a flex fuel vehicle .......287
Starting your vehicle ........284–287
jump starting ..........................341
Steering wheel
controls ....................................124
tilting .......................................108
SYNC ............................................83
T
Tilt steering wheel ....................108
Tire Pressure Monitoring
System (TPMS)
Driving .....................................317
Tires, Wheels and Loading ....263
Warning Displays ......12, 138, 151
Tires ...........................248–249, 331
alignment ................................257
care ..........................................253
changing ..........................331, 335
checking the pressure ............253
inflating ...................................251
label .........................................262
replacing ..................................254
rotating ....................................257safety practices .......................256
sidewall information ...............258
snow tires and chains ............268
spare tire .................................332
terminology .............................250
tire grades ...............................249
treadwear ........................249, 253
Towing .......................................275
recreational towing .................283
trailer towing ..........................275
wrecker ....................................348
Transmission .............................300
brake-shift interlock
(BSI) ................................300, 302
fluid, checking and adding
(automatic) .............................397
fluid, refill capacities ..............401
lubricant specifications ..........401
Turn signal ..................................99
U
USB port ......................................41
V
Vehicle Identification Number
(VIN) ..........................................406
Vehicle loading ..........................269
Ventilating your vehicle ...........288
W
Warning lights (see Lights) .......12
Washer fluid ..............................370
Water, Driving through .............320
Windows
power .......................................113
rear wiper/washer ...................108
2009 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Index
415

Windshield washer fluid and
wipers
........................................107
checking and adding fluid
.....370liftgate reservoir .....................370
replacing wiper blades ...........371
Wrecker towing .........................348
2009 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)
Index
416