•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. For additional information, refer toAutomatic
transmission operationin theDrivingchapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourscheduled maintenance
informationfor more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•If you will be towing a trailer frequently in hot weather, hilly
conditions, at GCWR, or any combination of these factors, consider
refilling your rear axle with synthetic gear lube if not already so
equipped. Refer to theMaintenance and Specificationschapter for
the lubricant specification. Remember that regardless of the rear axle
lube used, do not tow a trailer for the first 1,000 miles (1,600 km) of a
new vehicle, and that the first 500 miles (800 km) of towing be done
at no faster than 70 mph (113 km/h) with no full throttle starts.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Tires, Wheels and Loading
166
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
All vehicles:Do not tow your vehicle with any wheels on the ground, as
vehicle or transmission damage may occur. It is recommended to tow
your vehicle with all four (4) wheels off the ground such as when using a
car-hauling trailer. Otherwise, no recreational towing is permitted.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Tires, Wheels and Loading
167
If you exceed the load limit, the rear air suspension may not operate.
The air suspension shut-off switch is
located on the left side of the trunk.
If this switch is in the off position,
the rear air suspension will not
operate.
WARNING:On vehicles
equipped with air
suspension, turn off the air
suspension switch prior to jacking,
hoisting or towing your vehicle.
Normal vehicle operation does not
require any action by the driver.
TRACTION-LOK™ AXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
Traction-Lok™ axle functions like a standard rear axle.
Extended use of other than the manufacturer’s specified size tires on a
Traction-Lok™ rear axle could result in a permanent reduction in
effectiveness. This loss of effectiveness does not affect normal driving
and should not be noticeable to the driver.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless brake pedal is depressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal depressed, it is possible that a fuse
has blown or the vehicle’s brakelamps are not operating properly. Refer
toFuses and relaysin theRoadside Emergencieschapter.
If the fuse is not blown, perform the following procedure:
1. Apply the parking brake, turn the ignition to 2 (Accessory).
AIR SUSPENSION
SWITCH
INTERRUPTEUR DE
LA SUSPENSION
PNEUMATIQUE
WARNING
AVERTISSEMENTOFF-ARRET
To prevent sudden
vehicle movement,
turn off air suspen-
sion switch prior to
jacking, hoisting or
towing vehicle.
Pour prévenir tout mouvement soudain du véhi-
cule, placer à l'arrêt l'interrupteur de la suspension
pneumatique avant de lever le véhicule (cric ou
pont élévateur) ou de le remorquer.
OFF
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Driving
179
•O/D OFF lamp is illuminated.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: heavy city traffic where continuous shifting in
and out of overdrive occurs, hilly terrain, heavy loads, trailer towing
and when engine braking is required.
•To return to O/D (overdrive mode), press the transmission control
switch. The O/D OFF lamp will not be illuminated.
•O/D (Overdrive) is automatically returned each time the key is turned
off.
2 (Second)
This position allows for second gear only.
•Provides engine braking.
•Use to start-up on slippery roads.
•To return to
(Overdrive), move the gearshift lever into the
(Overdrive) position.
•Selecting 2 (Second) at higher speeds will cause the transmission to
downshift to second gear at the appropriate vehicle speed.
1 (First)
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
Forced downshifts
•Allowed in
(Overdrive) or Drive.
•Depress the accelerator to the floor.
•Allows transmission to select an appropriate gear.
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Driving
182
ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
184
Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theCustomer Information Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER
Use only in an emergency to warn traffic of vehicle breakdown,
approaching danger, etc. The hazard flashers can be operated when the
ignition is off.
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
185
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Full-size Matching Spare Tire/Wheel Information
This spare tire/wheel will match the road tire/wheel. When driving with
the full size matching spare tire/wheel, do not exceed 70 mph
(113 km/h). It is intended for temporary use only. This means if you
need to use it, you should replace it as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the
parking brake and activate hazard
flashers.
2. Place gearshift lever in P (Park)
and turn engine off.
Removing the spare tire and jack
1. Remove the spare tire and the
jack. The jack could be located:
•A — behind the mini spare tire or
•B — behind the full size spare
tire
HOOD
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
198
WARNING:On vehicles
equipped with air
suspension, turn off the air
suspension switch prior to jacking,
hoisting or towing your vehicle.
Refer toAir suspension systemin
theDrivingchapter.
2. Remove the lug wrench from the
jack. Rotate the lug wrench socket
out from the handle.
Tire change procedure
WARNING:When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the vehicle is in P (Park).
WARNING:To help prevent the vehicle from moving when you
change a tire, be sure the parking brake is set, then block (in
both directions) the wheel that is diagonally opposite (other side and
end of the vehicle) to the tire being changed.
WARNING:If the vehicle slips off the jack, you or someone else
could be seriously injured.
WARNING:Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the road to
avoid the danger of being hit when operating the jack or changing the
wheel.
OFF
A
2009 Crown Victoria(cro)
Owners Guide, 2nd Printing
USA(fus)
Roadside Emergencies
199