2009 DODGE DURANGO emergency towing

•The uconnectphone does slightly lower your chances
of successfully making a phone call as to that for the
cell phone directly.
WARNING!
Your phone must be turned on and paired to the
uconnectphone to allow use of this vehicle feature
in emergency situations, when the cell phone has
network coverage and stays paired to the uconnect
phone.
Towing Assistance
If you need towing assistance:
•Press the PHONE button to begin.
•After theReadyprompt and the following beep, say
Towing Assistance.NOTE:
•The towing assistance number dialed is based on the
country where the vehicle is purchased (1-800-528-
2069 for the U.S., 1-877-213-4525 for Canada, 55-14-
3454 for Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico).
•If supported, this number may be programmable on
some systems. To do this, press the PHONE button
and say “Setup”, followed by “Towing Assistance”.
Paging
To learn how to page, refer toWorking with Automated
Systems.Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the uconnectphone.
Voice Mail Calling
To learn how to access your voice mail, refer toWorking
with Automated Systems.
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 101
3

WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flasher................ 378
Jacking Instructions.................... 379
▫Jack Location....................... 379
▫Removing The Spare Tire............... 380
▫Tire Changing Procedure............... 381
Jump-Starting Procedures................ 388Freeing A Stuck Vehicle................. 390
Emergency Tow Hooks — If Equipped...... 391
Towing A Disabled Vehicle............... 391
▫Four-Wheel Drive Vehicles.............. 392
▫Two-Wheel Drive Vehicles.............. 392
6

EMERGENCY TOW HOOKS — IF EQUIPPED
Your vehicle may be equipped with emergency tow
hooks.
NOTE:For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk of
damage to the vehicle.
WARNING!
•Chains are not recommended for freeing a stuck
vehicle. Chains may break, causing serious injury
or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
TOWING A DISABLED VEHICLE
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use of safety chains is recom-
mended.Attach towing device to main structural mem-
bers of the vehicle — not to bumpers or associated
brackets. State and local laws, applying to vehicles
under tow, must be observed.
WHAT TO DO IN EMERGENCIES 391
6

Electronic Brake Control System............. 312
Anti-Lock Brake System................. 312
Brake Assist System.................... 313
Electronic Roll Mitigation................ 314
Electronic Stability Program............... 315
Traction Control System................. 313
Electronic Roll Mitigation (ERM)............. 314
Electronic Speed Control (Cruise Control)...... 155
Electronic Stability Program (ESP)......... 211,315
Electronic Vehicle Information Center
(EVIC).............................163,167
Emergency, In Case of
Freeing Vehicle When Stuck............... 390
Jacking............................. 381
Tow Hooks.......................... 391
Towing............................. 391
Emission Control System Maintenance......399,448
Engine
Air Cleaner.......................... 403Block Heater......................... 291
Break-In Recommendations................ 71
Compartment......................396,397
Coolant (Antifreeze).................... 444
Exhaust Gas Caution................38,73,351
Fails to Start.......................... 290
Flooded, Starting...................... 290
Fuel Requirements..................... 443
Jump Starting......................... 388
Oil ...........................401,443,444
Oil Filler Cap................395,396,397,402
Oil Selection.......................402,443
Oil Synthetic......................... 403
Starting............................. 289
Temperature Gauge.................... 203
Entry System, Illuminated.................. 20
Event Data Recorder...................... 60
Exhaust Gas Caution..............38,73,351,408
Exhaust System.......................73,408
478 INDEX

Theft System Arming...................... 18
Theft System Disarming.................... 19
Tilt Steering Column..................... 153
Tire and Loading Information Placard......325,337
Tire Identification Number (TIN)............. 324
Tire Markings.......................... 320
Tire Safety Information.................... 320
Tires ............................74,329,470
Aging (Life of Tires).................... 335
Air Pressure.......................... 329
Chains.............................. 337
Changing............................ 379
Compact Spare........................ 332
General Information.................... 329
High Speed.......................... 331
Inflation Pressures..................... 330
Jacking............................. 381
Life of Tires.......................... 335
Load Capacity........................ 325Pressure Monitor System (TPMS)........... 340
Pressure Warning Light.................. 212
Quality Grading....................... 470
Radial.............................. 332
Replacement......................... 336
Rotation............................ 339
Safety...........................320,329
Sizes............................... 322
Snow Tires........................... 339
Spare Tire........................... 380
Spinning............................ 334
Tread Wear Indicators................... 334
Wheel Mounting...................... 381
Wheel Nut Torque..................... 386
Tongue Weight/Trailer Weight.............. 364
Torque Converter Clutch.................. 297
Tow Hooks, Emergency................... 391
Towing............................... 360
24-Hour Towing Assistance............... 101
INDEX 489
10

INTRODUCTION INTRODUCTION ROLLOVER WARNING HOW TO USE THIS MANUAL WARNINGS AND CAUTIONS VEHICLE IDENTIFICATION NUMBER VEHICLE MODIFICATIONS/ALTERATIONS THINGS TO KNOW BEFORE STARTING YOUR VEHICLE A WORD
ABOUT YOUR KEYS Ignition Key RemovalLocking Doors With The KeySTEERING WHEEL LOCK - IF EQUIPPED To Manually Lock the Steering WheelTo Release the Steering Wheel LockAutomatic Transaxle Ignition Interlock System - If EquippedSENTRY KEY
Replacement KeysCustomer Key ProgrammingGeneral InformationVEHICLE SECURITY ALARM - IF EQUIPPED To Set the AlarmTo Disarm the SystemILLUMINATEDENTRY Vehicles Equipped With Power Door LocksREMOTE KEYLESS ENTRY (RKE) To Unlock the
Doors and LiftgateTo Lock the Doors and LiftgateUsing the Panic AlarmGeneral InformationProgramming Additional TransmittersBattery ReplacementREMOTE STARTING SYSTEM - IF EQUIPPED How to Use Remote StartDOOR LOCKS Manual Door LocksPower Door
LocksChild Protection Door LockWINDOWS Power Windows Auto DownAuto Up Feature with Anti-Pinch Protection (Drivers and Front Passenger Door Only)Window Lockout SwitchLIFTGATE Power Liftgate - If EquippedOCCUPANT RESTRAINTS Lap/Shoulder Belts
Adjustable Upper Shoulder Belt AnchorageAutomatic Locking Retractors (ALR) Mode - If EquippedRear 60/40 Seat Third Row Center Three Point Belt - If EquippedSeat Belt PretensionersEnhanced Seat Belt Use Reminder System (BeltAlert)Seat Belts and Pregnant Women
Seat Belt ExtenderDriver And Right Front Passenger Supplemental Restraint System (SRS)-Airbags Event Data Recorder (EDR)Child RestraintENGINE BREAK-IN RECOMMENDATIONS SAFETY TIPS Transporting PassengersExhaust GasSafety Checks You Should Make
Inside The VehiclePeriodic Safety Checks You Should Make Outside The VehicleUNDERSTANDING THE FEATURES OF YOUR VEHICLE MIRRORS Inside Day/Night MirrorAutomatic Dimming Mirror - If EquippedOutside MirrorsOutside Folding Mirrors - If EquippedPower
MirrorsAutomatic Dimming Drivers Outside Mirror - If EquippedHeated Mirrors - If EquippedIlluminated Vanity Mirrors - If Equippeduconnect phone -IF EQUIPPED OperationPhone Call Featuresuconnect phone FeaturesAdvanced Phone ConnectivityThings You Should
Know About Your uconnect phoneGeneral InformationVOICE RECOGNITION SYSTEM (VR) - IF EQUIPPED Voice Recognition System (VR) OperationCommandsVoice TrainingSEATS Manual Front Seat AdjustmentManual Front Seat ReclinersManual Lumbar Support
Adjustment - If EquippedAdjustable Head Restraints - All Seating PositionsEight-Way Drivers Power Seat - If EquippedFour-Way Passengers Power Seat - If EquippedHeated Seats - If EquippedSecond Row Bucket Seats - Fold and TumbleSecond Row 40/20/40 Seat -
Fold and TumbleThird Row Seat Bench - If EquippedThird Row 60/40 Folding - If EquippedDRIVER MEMORY SEAT - IF EQUIPPED Setting Memory Positions and Linking RKE Transmitter to MemoryMemory Position RecallTo Disable A RKE Transmitter Linked to Memory
Self-Limiting ControlDriver Easy Exit and Easy Entry ControlTO OPEN AND CLOSE THE HOOD LIGHTS Headlight SwitchInterior LightsBattery SaverIlluminated EntryDaytime Running Lights (Canada Only)Lights-On ReminderFog Lights - If EquippedMultifunction Lever
WINDSHIELD WIPERS AND WASHERS Windshield WipersWindshield WashersTILT STEERING COLUMN DRIVER ADJUSTABLE PEDALS - IF EQUIPPED AdjustmentELECTRONIC SPEED CONTROL - IF EQUIPPED To ActivateTo Set At A Desired SpeedTo Deactivate
To Resume SpeedTo Vary The Speed SettingTo Accelerate For PassingREAR PARK ASSIST - IF EQUIPPED Rear Park Assist SensorsRear Park Assist Warning DisplayEnable/Disable The Rear Park AssistService The Rear Park AssistCleaning The Rear Park AssistREAR
BACKUP CAMERA - IF EQUIPPED Turning the Rear Camera On or Off - With Navigation RadioTurning the Rear Camera On or Off - Without Navigation RadioOVERHEAD CONSOLE Courtesy/Reading LightsOVERHEAD CONSOLE WITH ELECTRONIC VEHICLE
INFORMATION CENTER (EVIC) - IF EQUIPPED Dome/Reading LightsElectronic Vehicle Information Center (EVIC) - If EquippedCompass/Temperature ButtonGARAGE DOOR OPENER - IF EQUIPPED Programming HomeLinkGate Operator/Canadian ProgrammingUsing
HomeLinkReprogramming A Single HomeLink ButtonSecurityTroubleshooting TipsGeneral InformationPOWER SUNROOF - IF EQUIPPED Express Open FeatureWind BuffetingSunroof MaintenanceELECTRICAL POWER OUTLETS Configuring Power Outlets115-Volt
Inverter Outlet - If Equipped FLOOR CONSOLE Floor Console FeaturesRear Floor Console Features - If EquippedCARGO AREA FEATURES Cargo Management System - If EquippedREAR WINDOW FEATURES Rear Window Wiper/WasherRear Window Defrosting
FACTORY INSTALLED ROOF LUGGAGE RACK UNDERSTANDING YOUR INSTRUMENT PANEL INSTRUMENT PANEL FEATURES INSTRUMENT CLUSTER INSTRUMENT CLUSTER DESCRIPTION ELECTRONIC DIGITAL CLOCK Clock Setting Procedure
AM/FM/CD/DVD RADIO (RER/REN) - IF EQUIPPED Operating Instructions - Voice Recognition System (VR) - If EquippedOperating Instructions - uconnect phone - If EquippedClock Setting ProcedureSALES CODE REQ - AM/FM STEREO RADIO AND 6-DISC CD/DVD
CHANGER (MP3/WMA AUX JACK) Operating Instructions - Radio ModeOperation Instructions - (DISC MODE for CD and MP3/WMA Audio Play, DVD-VIDEO)Notes OnPlaying MP3/WMA FilesLIST Button (DISC Mode for MP3/WMA Play)INFO Button (DISC Mode for
MP3/WMA Play)SALES CODE RES - AM/FM STEREO RADIO WITH CD PLAYER (MP3 AUX JACK) Operating Instructions - Radio ModeOperation Instructions - CD MODE ForCD And MP3 Audio PlayNotes on Playing MP3 FilesOperation Instructions - Auxiliary Mode
SALES CODE RES/RSC - AM/FM STEREO RADIO WITH CD PLAYER (MP3 AUX JACK) AND SIRIUS RADIO Operating Instructions - Radio ModeOperation Instructions - CD MODE for CD and MP3 Audio PlayNotes On Playing MP3 FilesLIST Button (CD Mode for MP3
Play)INFO Button (CD Mode for MP3 Play)UNIVERSAL CONSUMER INTERFACE (UCI) - IF EQUIPPED Connecting The iPodUsing This FeatureControlling The iPod Using Radio ButtonsPlay ModeList Or Browse Modeuconnect studios (SATELLITE RADIO) - IF EQUIPPED
(REN/REQ/RER/RES/REU RADIOS ONLY) System ActivationElectronic Serial Number/Sirius Identification Number (ESN/SID)Selecting uconnect studios (Satellite) ModeSatellite AntennaReception QualityOperating Instructions - uconnect studios (Satellite) ModeOperating
Instructions - uconnect phone (If Equipped)Operating Instructions - Video Entertainment System (VES) (If Equipped)uconnect studios (SIRIUS BACKSEAT TV) - IF EQUIPPED VIDEO ENTERTAINMENT SYSTEM (SALES CODE XRV) - IF EQUIPPED REMOTE SOUND
SYSTEM CONTROLS - IF EQUIPPED Radio OperationCD PlayerCD/DVD MAINTENANCE RADIO OPERATION AND CELLULAR PHONES CLIMATE CONTROLS Manual Control Air Conditioning OperationFront Blower ControlFront Mode ControlRear Temperature Control
- If EquippedRear Window Defrosting and Rear Window Washer/WiperAutomatic Temperature Control (ATC) - If EquippedAutomatic ControlLevel Of Automatic ControlManual Control (ATC)Rear Zone Climate Control - If Equipped Rear Rotary Temperature ControlFront
Unit to Rear Unit ChartOperating TipsOperating Tips Chart STARTING AND OPERATING STARTING PROCEDURES Normal StartingExtremely Cold Weather (below -20 degrees F or -29 degrees C)If Engine Fails To StartAfter StartingENGINE BLOCK HEATER - IF
EQUIPPED AUTOMATIC TRANSMISSION Brake/Transmission Interlock SystemGear RangesFOUR-WHEEL DRIVE OPERATION NV 140 Transfer Case Operating Information/Precautions - If EquippedNV 244 Generation II Transfer Case Operating Information/Precautions
- If EquippedShifting Procedure - NV 244 Generation II Transfer Case DRIVING ON SLIPPERY SURFACES DRIVING THROUGH WATER Flowing/Rising WaterShallow Standing WaterPOWER STEERING Power Steering Fluid CheckPARKING BRAKE ANTI-LOCK BRAKE
SYSTEM ELECTRONIC BRAKE CONTROL SYSTEM Anti-Lock Brake System (ABS)Traction Control System (TCS)Brake Assist System (BAS)Electronic Roll Mitigation (ERM)Electronic Stability Program (ESP)Trailer Sway Control (TSC)ESP/BAS Warning Light and
ESP/TCS Indicator LightTIRE SAFETY INFORMATION Tire Markings Tire Identification Number (TIN)Tire Loading and Tire PressureTIRES - GENERAL INFORMATION Tire PressureTire Inflation PressuresTire Pressures for High Speed OperationRadial Ply TiresCompact
Spare Tire - If EquippedLimited-Use Spare - If EquippedTire SpinningTread Wear IndicatorsLife of TireReplacement TiresSUPPLEMENTAL TIRE PRESSURE INFORMATION - IF EQUIPPED TIRE CHAINS SNOW TIRES TIRE ROTATION RECOMMENDATIONS TIRE
PRESSURE MONITOR SYSTEM (TPMS) Base SystemPremium System - If EquippedGeneral InformationFUEL REQUIREMENTS Reformulated GasolineGasoline/Oxygenate BlendsE-85 Usage In Non-Flex Fuel VehiclesMMT In GasolineMaterials Added To FuelFuel
System CautionsCarbon Monoxide WarningsFLEXIBLE FUEL (4.7L ENGINE ONLY) - IF EQUIPPED E-85 General InformationETHANOL FUEL (E-85)Fuel RequirementsSelection Of Engine Oil For Flexible Fuel Vehicles (E-85) and Gasoline VehiclesStartingCruising Range
Replacement PartsADDING FUEL Fuel Filler Cap (Gas Cap)Loose Fuel Filler Cap (Gas Cap) MessageVEHICLE LOADING Certification LabelCurb WeightLoadingTRAILER TOWING Common Towing DefinitionsTrailer Hitch ClassificationTrailer Towing Weights (Maximum
Trailer Weight Ratings)Trailer and Tongue WeightTowing RequirementsTowing TipsSNOWPLOW RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) 2WD Models4WD ModelsWHAT TO DO IN EMERGENCIES HAZARD WARNING FLASHER JACKING
INSTRUCTIONS Jack LocationRemoving The Spare TireTire Changing ProcedureJUMP-STARTING PROCEDURES FREEING A STUCK VEHICLE EMERGENCY TOW HOOKS - IF EQUIPPED TOWING A DISABLED VEHICLE Four-Wheel Drive VehiclesTwo-Wheel Drive
VehiclesMAINTAINING YOUR VEHICLE ENGINE COMPARTMENT - 3.7L ENGINE COMPARTMENT - 4.7L ENGINE COMPARTMENT - 5.7L ONBOARD DIAGNOSTIC SYSTEM - OBD II Loose Fuel Filler Cap MessageEMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS REPLACEMENT PARTS DEALER SERVICE MAINTENANCE PROCEDURES Engine OilEngine Oil FilterEngine Air Cleaner FilterMaintenance-Free BatteryAir Conditioner MaintenanceDrive Shaft Constant Velocity JointsBody LubricationWindshield Wiper
BladesAdding Washer FluidExhaust SystemCooling SystemBrake SystemAutomatic TransmissionTransfer CaseAxlesAppearance Care and Protection From CorrosionFUSES Interior FusesUnderhood Fuses (Power Distribution Center) Underhood Fuses (Integrated Power
Module) VEHICLE STORAGE REPLACEMENT LIGHT BULBS BULB REPLACEMENT Headlights/Parking/Turn SignalRear Side Marker, Tail Lights, Turn Signals And Backup Lights - ReplacementLicense LightsCenter High-Mounted StoplightFog LightsFLUIDS AND
CAPACITIES
U.S Metric
Fuel (Approximate)27 Gal-
lons102 Liters
Engine Oil with Filter
3.7L Engine (SAE 5W-20, API
Certified)5 Quarts 4.7 Liters
4.7L Engine (SAE 5W-20, API
Certified)6 Quarts 5.7 Liters
U.S Metric
5.7L Engine (SAE 5W-20, API
Certified)7 Quarts 6.6 Liters
Cooling System (Includes
2.1 Quarts/2 Liters for Coolant
Bottle)
3.7L Engine without Rear Heat
(MOPAR Antifreeze/Coolant 5
Year/100,000 Mile Formula)13.5 Quarts12.9 Li-
ters
3.7L Engine with Rear Heat
(MOPAR Antifreeze/Coolant 5
Year/100,000 Mile Formula)14.5 Quarts13.8 Li-
ters
4.7L Engine without Rear Heat
(MOPAR Antifreeze/Coolant 5
Year/100,000 Mile Formula)13.1 Quarts12.5 Li-
ters
4.7L Engine with Rear Heat
(MOPAR Antifreeze/Coolant 5
Year/100,000 Mile Formula)14.2 Quarts13.5 Li-
ters