Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If youhave any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
IF YOU NEED CONSUMER ASSISTANCE 385
9
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Adminis-
trator, NHTSA, 400 Seventh Street, SW., Washington, D.C.
20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
IF YOU NEED CONSUMER ASSISTANCE 387
9
vehicles. A complete working knowledge of the ve-
hicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler LLC vehicles.
Included are starting, operating, emergency and main-
tenance procedures as well as specifications, capabili-
ties and safety tips.
Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
388 IF YOU NEED CONSUMER ASSISTANCE
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may departsignificantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
IF YOU NEED CONSUMER ASSISTANCE 389
9
Child Restraint with Automatic Belts........... 64
Child Safety Locks........................ 30
Child Seat.............................. 68
Clean Air Gasoline....................... 297
Cleaning
Wheels............................. 349
Climate Control......................... 238
Clock.....................187,190,204,208,217
Coin Holder........................... 146
Compact Disc (CD) Maintenance............. 237
Compass Variance....................... 185
Console.............................. 146
Contract, Service........................ 385
Cool Down, Turbo....................... 252
Coolant (Antifreeze)...................359,360
Cooler, Beverage........................ 154
Cooling System......................... 339
Adding Coolant (Antifreeze).............. 341
Coolant Level......................340,343Disposal of Used Coolant................ 343
Drain, Flush, and Refill.................. 340
Inspection........................... 343
Points to Remember.................342,344
Pressure Cap......................... 342
Selection of Coolant (Antifreeze)........... 340
Corrosion Protection..................... 347
Cruise Light........................... 168
Cupholders............................ 146
Customer Assistance..................... 383
Data Recorder, Event...................... 58
Dealer Service.......................... 329
Defroster, Rear Window................... 153
Defroster, Windshield...................71,240
Delay (Intermittent) Wipers................. 128
Diagnostic System, Onboard................ 326
Dimmer Switch, Headlight................. 125
394 INDEX
Loading Vehicle
Tires ............................... 275
Locks
Child Protection........................ 30
Door................................ 27
Power Door........................... 28
Steering Wheel......................... 15
Lubrication, Body....................... 336
Lumbar Support........................ 116
Maintenance Free Battery.................. 333
Maintenance, General..................... 329
Maintenance Procedures................... 329
Maintenance Schedule.................... 364
Malfunction Indicator Light (Check Engine) . . 173,327
Manual, Service......................... 387
Manual Transaxle.....................252,346
Downshifting......................... 253
Fluid Level Check...................... 346Frequency of Fluid Change............... 347
Lubricant Selection..................... 346
Map/Reading Lights..................... 126
Methanol............................. 297
Mirrors................................ 77
Automatic Dimming..................... 78
Electric Powered....................... 79
Outside.............................. 78
Rearview............................. 77
Vanity............................... 81
Modifications/Alterations, Vehicle............. 7
Monitor, Tire Pressure System............... 287
Mopar Parts.........................328,386
MTBE/ETBE........................... 297
Multi-Function Control Lever............... 122
New Vehicle Break-In Period................ 69
Occupant Restraints (Sedan)................. 35
400 INDEX
Safety Defects, Reporting.................. 386
Safety Information, Tire................... 270
Safety Tips............................. 70
Satellite Radio.......................... 228
Satellite Radio Antenna................... 230
Schedule, Maintenance.................... 364
Seat Belt Maintenance.................... 351
Seat Belt Reminder....................... 46
Seat Belts
Adjustable Shoulder Belt.................. 41
Adjustable Upper Shoulder Anchorage........ 41
And Pregnant Women................... 47
Child Restraint......................... 61
Front Seat............................ 36
Pretensioners.......................... 45
Rear Seat............................. 36
Seat Belts (Sedan)........................ 35
Seats................................. 114
Adjustment.......................... 114Head Restraints....................... 118
Heated.............................. 117
Lumbar Support....................... 116
Rear Folding......................... 119
Rear Folding (Sedan).................... 119
Seatback Release....................... 116
Tilting.............................. 116
Security Alarm (Theft Alarm)................ 19
Selection of Oil......................... 330
Sentry Key (Immobilizer).................16,20
Sentry Key Programming................... 18
Sentry Key Replacement................... 17
Service Assistance....................... 383
Service Contract......................... 385
Service Manuals........................ 387
Setting the Clock.............187,190,204,208,217
Settings, Personal........................ 181
Shoulder Belts........................... 36
Side Airbag............................. 55
INDEX 403
10
Tires ............................72,279,389
Aging (Life of Tires).................... 284
Air Pressure.......................... 279
Chains.............................. 285
General Information.................... 279
High Speed.......................... 281
Inflation Pressures..................... 280
Life of Tires.......................... 284
Load Capacity........................ 275
Pressure Monitor System (TPMS)........... 287
Pressure Warning Light.................. 171
Quality Grading....................... 389
Radial.............................. 282
Replacement......................... 284
Rotation............................. 286
Safety...........................270,279
Sizes............................... 272
Snow Tires........................... 286
Spinning............................ 282Tread Wear Indicators................... 283
Towing............................... 303
24-Hour Towing Assistance................ 96
Disabled Vehicle....................... 320
Recreational.......................... 303
Towing Assistance........................ 96
Trailer Towing.......................... 303
Transaxle
Automatic............................ 12
Manual...........................14,252
Transmitter Battery Service
(Remote Keyless Entry).................... 26
Transmitter, Garage Door Opener
(HomeLink) ........................... 134
Transmitter Programming
(Remote Keyless Entry).................... 25
Transporting Pets........................ 69
Tread Wear Indicators.................... 283
Trip Odometer.......................... 167
INDEX 405
10