2009 CHRYSLER TOWN AND COUNTRY service

INTRODUCTION
Congratulations on selecting your new Chrysler LLC
vehicle. Be assured that it represents precision workman-
ship, distinctive styling, and high quality - all essentials
that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by a Warranty Information Booklet
and various customer-oriented documents. Please take
the time to read these publications carefully. Following
the instructions and recommendations in this manual
will help assure safe and enjoyable operation of your
vehicle.
NOTE: After you read the manual, it should be stored
in the vehicle for convenient referencing and remain
with the vehicle when sold, so that the new owner will
be aware of all safety warnings.When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine Mopar parts, and cares about your
satisfaction.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain description and
illustrations may differ from your vehicles equipment
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

the vehicle. The system will shut the engine off in two
seconds if an invalid RKE transmitter is used to start the
engine.
After turning the ignition switch to the ON position, the
Vehicle Security Light will turn on for three seconds for a
bulb check. If the light remains on after the bulb check, it
indicates that there is a problem with the electronics. In
addition, if the light begins to flash after the bulb check,
it indicates that someone used an invalid RKE transmitter
to start the engine. Either of these conditions will result in
the engine being shut off after two seconds.
If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than 10 sec-
onds), it indicates that there is a fault in the electronics.
Should this occur, have the vehicle serviced as soon as
possible by an authorized dealer.NOTE:
•The Sentry Key
Immobilizer system is not compatible
with aftermarket remote starting systems. Use of these
systems may result in vehicle starting problems and
loss of security protection.
•Exxon/Mobil/Esso Speedpass™, additional RKE
transmitters, or any other transponder-equipped com-
ponents on the same key chain will notcause a fault
unless the additional part is physically held against
the RKE transmitter being used to start the vehicle.
Cell phones, pagers, or other Radio Frequency (RF)
electronics will not cause interference with this system.
All of the RKE transmitters provided with your new
vehicle have been programmed to the vehicle electronics.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

Replacement Keys
NOTE:Only RKE transmitters that are programmed to
the vehicle electronics can be used to start and operate
the vehicle. Once an RKE transmitter is programmed to a
vehicle, it cannot be reprogrammed to any other vehicle.
CAUTION!
Always remove the keys from the vehicle and lock all
doors when leaving the vehicle unattended.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of RKE trans-
mitters. Duplication of RKE transmitters may be per-
formed at an authorized dealer, this procedure consists of programming a blank RKE transmitter to the vehicle
electronics. A blank RKE transmitter is one that has never
been programmed.
NOTE:
When having the Sentry Key Immobilizer
system serviced, bring all vehicle RKE transmitters with
you to the authorized dealer.
Customer Key Programming
Programming of RKE transmitters may be performed at
an authorized dealer.
General Information
The Sentry Key system complies with FCC rules Part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause undes-
ired operation.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer’s in-
structions for cleaning.
•It is not advisable to drive your vehicle after the
airbags have deployed. If you are involved in another
collision, the airbags will not be in place to protect you.
WARNING!
Deployed airbags and seat belt pretensioners cannot
protect you in another collision. Have the airbags,
seat belt pretensioners, and the front passenger seat
belt retractor assembly replaced by an authorized
dealer as soon as possible. Also, have the Occupant
Restraint Controller (ORC) system serviced as well.
Maintaining Your Airbag System
WARNING!
•Modifications to any part of the airbag system
could cause it to fail when you need it. You could
be injured if the airbag system is not there to
protect you. Do not modify the components or
wiring, including adding any kind of badges or
stickers to the steering wheel hub trim cover or the
upper right side of the instrument panel. Do not
modify the front bumper, vehicle body structure,
or add aftermarket side steps or running boards.
•It is dangerous to try to repair any part of the
airbag system yourself. Be sure to tell anyone who
works on your vehicle that it has an airbag system.(Continued)
72 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING! (Continued)
•Do not attempt to modify any part of your ad-
vanced airbag system. The airbag may inflate
accidentally or may not function properly if modi-
fications are made. Take your vehicle to an autho-
rized dealer for any advanced airbag system ser-
vice. If your seat, including your trim cover and
cushion, needs to be serviced in any way (includ-
ing removal or loosening/tightening of seat attach-
ment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accesso-
ries may be used. If it is necessary to modify an
advanced airbag system for persons with disabili-
ties, contact your authorized dealer.
Airbag Warning Light
You will want to have the airbags ready to
inflate for your protection in a collision. While
the airbag system is designed to be mainte-
nance free, if any of the following occurs, have
an authorized dealer service the system immediately.
•The Airbag Warning Light does not come on for
approximately four to six seconds when the ignition
switch is first turned ON.
•The light remains on after the approximate four to
six-second interval.
•The light comes on and remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. The airbags may
not be ready to inflate for your protection. Promptly
check the fuse block for blown fuses. Refer to the label
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 73

court with legal jurisdiction (i.e., pursuant to a warrant).
A copy of the data will be provided to the custodial entity
upon request. General data that does not identify par-
ticular vehicles or crashes may be released for incorpo-
ration in aggregate crash databases, such as those main-
tained by the U.S. government and various states. Data of
a potentially sensitive nature, such as would identify a
particular driver, vehicle, or crash, will be treated confi-
dentially. Confidential data will not be disclosed by
Chrysler LLC to any third party except when:
1. Used for research purposes, such as to match data
with a particular crash record in an aggregate database,
provided confidentiality of personal data is thereafter
preserved
2. Used in defense of litigation involving a Chrysler LLC
product
3. Requested by police under a legal warrant4. Otherwise required by law
Data Parameters that May Be Recorded:
•Diagnostic trouble code(s) and warning light status for
electronically-controlled safety systems, including the
airbag system
•Airbag disable light status (if equipped)
•Time
of airbag deployment (in terms of ignition
cycles and vehicle mileage)
•Airbag deployment level (if applicable)
•Impact velocity and angle
•Seat belt status
•Brake status (service and parking brakes)
•Accelerator status (including vehicle speed)
•Engine control status (including engine speed)
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 75

Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is
inoperable.
Periodic Safety Checks You Should Make Outside
the Vehicle
Tires
Examine tires for excessive tread wear and uneven wear
patterns. Check for stones, nails, glass, or other objects
lodged in the tread. Inspect the tread and sidewall for
cuts and cracks. Check the wheel nuts for tightness.
Check the tires (including spare) for proper pressure.
Lights
Have someone observe the operation of exterior lights
while you work the controls. Check turn signal and high
beam indicator lights on the instrument panel.
Door Latches
Check for positive closing, latching, and locking.
Fluid Leaks
Check area under vehicle after overnight parking for fuel,
engine coolant, oil, or other fluid leaks. Also, if gasoline
fumes are detected or if fuel, power steering fluid, or
brake fluid leaks are suspected, the cause should be
located and corrected immediately.
96 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, etc. However, occasionally the system may alert
on such objects. This is normal operation and your
vehicle does not require service.
Overtaking/ApproachingOvertaking/Passing
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 111