2009 CHRYSLER 300 SRT service

Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If youhave any questions about the service contract, call the
manufacturer’s Service Contract National Customer Hot-
line at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
IF YOU NEED CONSUMER ASSISTANCE 463
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To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 400 Seventh Street, SW., Washington, D.C.
20590. You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to:
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
•Service Manuals
These comprehensive Service Manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing Chrysler LLC
vehicles. A complete working knowledge of the ve-
hicle, system, and/or components is written in
straightforward language with illustrations, diagrams,
and charts.
IF YOU NEED CONSUMER ASSISTANCE 465
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•Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with dia-
grams, charts and detailed illustrations. These practi-
cal manuals make it easy for students and technicians
to find and fix problems on computer-controlled ve-
hicle systems and features. They show exactly how to
find and correct problems the first time, using step-by-
step troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all tools
and equipment.
•Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific Chrysler LLC vehicles.
Included are starting, operating, emergency and main-
tenance procedures as well as specifications, capabili-
ties and safety tips.Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
466 IF YOU NEED CONSUMER ASSISTANCE

Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
WARNING!
The traction grade assigned to this tire is based on
straight-ahead braking traction tests, and does not
include acceleration, cornering, hydroplaning, or
peak traction characteristics.
IF YOU NEED CONSUMER ASSISTANCE 467
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Computer, Trip/Travel.................... 220
Connector
UCI ................................ 276
Universal Consumer Interface (UCI)......... 276
Console, Floor.......................... 194
Console, Overhead....................... 180
Contract, Service........................ 463
Coolant Pressure Cap (Radiator Cap).......... 414
Cooling System......................... 411
Adding Coolant (Antifreeze).............. 413
Coolant Capacity...................... 438
Coolant Level...................... 411,415
Disposal of Used Coolant................ 414
Drain, Flush, and Refill.................. 412
Inspection........................... 415
Points to Remember.................... 415
Pressure Cap......................... 414
Radiator Cap......................... 414
Selection of Coolant (Antifreeze)......412,438,439Corrosion Protection..................... 419
Cruise Control (Speed Control)...........148,152
Cruise Light........................... 205
Cupholders.........................193,424
Customer Assistance..................... 461
Customer Programmable Features............ 230
Data Recorder, Event...................... 64
Daytime Brightness, Interior Lights........... 141
Daytime Running Lights................... 137
Dealer Service.......................... 399
Deck Lid, Emergency Release................ 40
Deck Lid, Power Release................... 39
Defroster, Rear Window................... 197
Defroster, Windshield...................78,298
Delay (Intermittent) Wipers................. 142
Diagnostic System, Onboard................ 396
Dimmer Switch, Headlight................. 139
INDEX 473
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Oil Pressure.......................... 214
Parade Mode (Daytime Brightness).......... 141
Passing............................. 139
Reading..........................140,180
Seat Belt Reminder..................... 210
Service...........................432,433
Service Engine Soon (Malfunction Indicator) . . . 213
SmartBeams.......................... 135
Tire Pressure Monitoring (TPMS)........ 211,356
Traction Control....................... 337
Turn Signal...................78,138,139,205
Vanity Mirror.......................... 87
Voltage............................. 213
Warning (Instrument Cluster Description)..... 205
Loading Vehicle......................373,375
Capacities........................... 375
Tires ............................... 343
Locks................................. 27
Auto Unlock.......................... 30Automatic Door........................ 29
Child Protection........................ 33
Door................................ 27
Power Door........................... 28
Low Tire Pressure System.................. 356
Lower Anchors and Tether for CHildren
(LATCH)............................69,70
Lubrication, Body....................... 407
Lumbar Support........................ 124
Maintenance Free Battery.................. 404
Maintenance, General..................... 399
Maintenance Procedures................... 399
Maintenance Schedule.................... 442
Maintenance, Sunroof..................... 190
Malfunction Indicator Light (Check Engine) . . 213,397
Manual, Service......................... 465
Map/Reading Lights..................140,180
Master Cylinder (Brakes).................. 417
480 INDEX

Selection of Oil......................... 400
Sentry Key (Immobilizer)................... 15
Sentry Key Programming................... 17
Sentry Key Replacement................... 16
Service Assistance....................... 461
Service Contract......................... 463
Service Engine Soon Light
(Malfunction Indicator).................... 213
Service Manuals........................ 465
Setting the Clock.............235,237,252,256,265
Settings, Personal........................ 230
Shifting............................... 313
Automatic Transmission...............313,317
Shoulder Belt Upper Anchorage.............. 47
Shoulder Belts........................... 42
Side Airbag...........................53,59
Side Curtain (Window Airbag)............... 53
Side View Mirror Adjustment................ 85
Signals, Turn......................78,139,205Sirius Backseat TV™..................... 287
Slippery Surfaces, Driving On............... 323
SmartBeams........................... 135
Snow Chains (Tire Chains)................. 353
Snow Tires............................ 355
Sound System
Kicker.............................. 286
Spark Plugs............................ 439
Specifications
Fuel (Gasoline)........................ 439
Oil ................................ 439
Speed Control (Cruise Control)...........148,152
Speedometer........................... 205
Starting.............................25,307
Emergency (Jump Starting)............... 385
Engine Fails to Start.................... 311
Remote.............................. 25
Starting and Operating.................... 307
Starting Procedures...................... 307
INDEX 485
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Inflation Pressures..................... 348
Life of Tires.......................... 351
Load Capacity........................ 343
Pressure Monitor System (TPMS)........... 356
Pressure Warning Light.................. 211
Quality Grading....................... 466
Radial.............................. 350
Replacement......................... 352
Rotation............................. 355
Safety...........................338,347
Sizes............................... 340
Snow Tires........................... 355
Spinning............................ 350
Tread Wear Indicators................... 351
To Open Hood.......................... 132
Towing............................... 375
24-Hour Towing Assistance............... 102
Behind a Motor Home.................. 375
Disabled Vehicle....................... 390Recreational.......................... 375
Towing Assistance....................... 102
Towing Vehicle Behind a Motor Home......... 375
Traction Control......................... 332
Trailer Towing.......................... 375
Transmission........................... 418
Automatic......................313,317,418
Fluid............................... 440
Shifting............................. 313
Transmitter Battery Service
(Remote Keyless Entry).................... 23
Transmitter, Garage Door Opener (HomeLink) . . 181
Transmitter Programming
(Remote Keyless Entry).................... 20
Transmitter, Remote Keyless Entry (RKE)........ 20
Transporting Pets........................ 75
Tread Wear Indicators.................... 351
Trip Odometer.......................... 210
Trunk Lid (Deck Lid)....................39,40
INDEX 487
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