2009 CHEVROLET TRAVERSE navigation

DVD-V (Video) Display Buttons
Once a DVD-V is inserted, the radio
display menu shows several icons.
Press the pushbuttons located
under any desired icon during DVD
playback. See the icon list below
for more information.
The rear seat passenger can
navigate the DVD-V menus and
controls through the remote control.
See “Remote Control”, underRear
Seat Entertainment (RSE) System
on page 3-114for more information.
The Video Screen automatically
turns on when the DVD-V is inserted
into the DVD slot.r/j(Play/Pause):Press either
the play or pause icon displayed
on the radio system, to toggle
between pausing or restarting
playback of a DVD.
If the forward arrow is showing
on display, the system is in
pause mode.
If the pause icon is showing
on display, the system is in
playback mode.
If the DVD screen is off, press
the play button to turn the
screen on.
Some DVDs begin playing after
the previews have nished, although
there could be a delay of up to
30 seconds. If the DVD does
not begin playing the movie
automatically, press the pushbutton
located under the play/pause icon
displayed on the radio. If the DVD
still does not play, refer to the
on-screen instructions, if available.
c(Stop):Press to stop playing,
rewinding, or fast forwarding a DVD.
r(Enter):Press to select the
choices that are highlighted in
any menu.
y(Menu):Press to access the
DVD menu. The DVD menu is
different on every DVD. Use the
pushbuttons located under the
navigation arrows to navigate the
cursor through the DVD menu. After
making a selection press this button.
This button only operates when
using a DVD.
Nav (Navigate):Press to display
directional arrows for navigating
through the menus.
q(Return):Press to exit the
current active menu and return to
the previous menu. This button
operates only when a DVD is
playing and a menu is active.
3-88 Instrument Panel

DVD-A (Audio) Display Buttons
Once a DVD-A is inserted,
the radio display menu shows
several icons. Press the pushbuttons
located under any desired icon
during DVD playback. See the icon
list below for more information.
The rear seat operator can navigate
the DVD-A menus and controls
through the remote control.
See “Remote Control”, under
Rear Seat Entertainment (RSE)
System on page 3-114for more
information. The Video Screen does
not automatically power on when the
DVD-A is inserted into the DVD slot.
It must be manually turned on by
the rear seat occupant through the
remote control power button.r/j(Play/Pause):Press either
the play or pause icon displayed
on the radio system, to toggle
between pausing or restarting
playback of a DVD.
If the forward arrow is showing
on display, the system is in
pause mode.
If the pause icon is showing
on display, the system is in
playback mode.
qGroupr:Press to cycle
through musical groupings on
the DVD-A disc.
Nav (Navigate):Press to display
directional arrows for navigating
through the menus.
e(Audio Stream):Press to
cycle through audio stream
formats located on the DVD-A disc.
The video screen shows the audio
stream changing.Inserting a Disc
To play a disc, gently insert the
disc, with the label side up, into the
loading slot. The DVD player might
not accept some paper labeled
media. The player starts loading
the disc into the system and shows
“Loading Disc” on the radio display.
At the same time, the radio displays
a softkey menu of option(s). Some
discs automatically play the movie
while others default to the softkey
menu display, which requires the
Play, Enter, or Navigation softkeys
to be pressed; either by the softkey
on the radio or by the rear seat
passenger using the remote control.
It may take up to 30 seconds for a
DVD to begin playing.
Instrument Panel 3-89

Playing an MP3/WMA
(In Either the DVD or CD Slot)
Insert a CD-R or CD-RW disc
partway into either the top or bottom
slot, label side up. The player pulls it
in, and the CD-R or CD-RW should
begin playing.
Depending on the format of the
disc, a softkey menu appears and
allows navigation of the disc.
The menu reads left to right as
RDM (Randomize song play order),
a Folder icon with left and right
arrows (to move up or down through
available folders), a PL tag if the disc
has a Playlist available, and a Music
Navigator tag. If a Playlist tag is
shown, toggling this key brings up
a Folder softkey only or the menu
as previously described.
If the ignition or radio is turned off
with a CD-R or CD-RW disc in the
player it stays in the player. When
the ignition or radio is turned backon, the CD-R or CD-RW starts to
play where it stopped, if it was the
last selected audio source.
As each new track starts to play,
the track number and song title
displays.
ZCD (Eject):Press and release
this button to eject the CD-R or
CD-RW that is currently playing in
the bottom slot. A beep sounds and
Ejecting Disc displays. Once the disc
is ejected, Remove Disc displays.
The CD-R or CD-RW disc can be
removed. If the CD-R or CD-RW
disc is not removed, after
several seconds, the CD-R or
CD-RW disc automatically pulls
back into the player.
If loading and reading of a CD cannot
be completed, such as unknown
format, etc., and the disc fails to
eject, press and hold this button for
more than ve seconds to force the
disc to eject.
ZDVD (Eject):Press and release
this button to eject the CD-R or
CD-RW that is currently playing in
the top slot. A beep sounds and
Ejecting Disc displays. Once the
disc is ejected, Remove Disc
displays. The CD-R or CD-RW disc
can be removed. If the CD-R or
CD-RW disc is not removed, after
several seconds, the CD-R or
CD-RW disc automatically pulls back
into the player. If loading and reading
of a CD cannot be completed, such
as unknown format, etc., and the disc
fails to eject, press and hold this
button for more than ve seconds
to force the disc to eject.
f(Tune):Turn this knob to select
MP3/WMA les on the CD-R or
CD-RW that is currently playing.
Instrument Panel 3-99

Unknown:If this message is
received when tuned to channel 0,
there could be a receiver fault.
Consult with your dealer/retailer.
Check XM Receivr:If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with
your dealer/retailer.
XM Not Available:If this message
does not clear within a short period of
time, the receiver could have a fault.
Consult with your dealer/retailer.
Navigation/Radio System
For vehicles with a navigation
radio system, see the separate
Navigation System manual.
Bluetooth®
Vehicles with a Bluetooth system
can use a Bluetooth capable cell
phone with a Hands Free Prole
to make and receive phone calls.
The system can be used while
the key is in ON/RUN or ACC/
ACCESSORY position. The range
of the Bluetooth system can be up
to 30 ft. (9.1 m). Not all phones
support all functions, and not all
phones are guaranteed to work
with the in-vehicle Bluetooth system.
See gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
Noise:Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.When to Speak:A short tone
sounds after the system responds
indicating when it is waiting for
a voice command. Wait until
the tone and then speak.
How to Speak:Speak clearly in a
calm and natural voice.
Audio System
When using the in-vehicle Bluetooth
system, sound comes through
the vehicle’s front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to change
the volume level. The adjusted
volume level remains in memory for
later calls. To prevent missed calls,
a minimum volume level is used if the
volume is turned down too low.
Instrument Panel 3-103

O(Power):Press to turn the video
screen on and off.
P(Illumination):Press to turn
the remote control backlight on.
The backlight automatically times
out after seven to ten seconds if no
other button is pressed while the
backlight is on.
v(Title):Press to return the DVD
to the main menu of the DVD. This
function could vary for each disc.
y(Main Menu):Press to access
the DVD menu. The DVD menu
is different on every DVD. Use the
navigation arrows to move the
cursor around the DVD menu.
After making a selection press
the enter button. This button only
operates when using a DVD.
n,q,p,o(Menu Navigation
Arrows):Use the arrow buttons to
navigate through a menu.
r(Enter):Press to select
the choice that is highlighted in
any menu.
z(Display Menu):Press to adjust
the brightness, screen display mode
(normal, full, or zoom), and display
the language menu.
q(Return):Press to exit the
current active menu and return to
the previous menu. This button
operates only when the display
menu or a DVD menu is active.
c(Stop):Press to stop playing,
rewinding, or fast forwarding a
DVD. Press twice to return to
the beginning of the DVD.
s(Play/Pause):Press to start
playing a DVD. Press while a DVD
is playing to pause it. Press again
to continue playing the DVD.When the DVD is playing, depending
on the radio, play may be slowed
down by pressing
sthen[.
The DVD continues playing in a
slow play mode. Depending on the
radio, perform reverse slow play by
pressing
sthenr. To cancel
slow play mode, press
sagain.
t(Previous Track/Chapter):Press
to return to the start of the current
track or chapter. Press again to
go to the previous track or chapter.
This button might not work when
the DVD is playing the copyright
information or the previews.
u(Next Track/Chapter):Press
to go to the beginning of the next
chapter or track. This button might
not work when the DVD is playing
the copyright information or the
previews.
Instrument Panel 3-119

SRCE (Source):Press to switch
between the radio (AM, FM, XM),
CD, and for vehicles with, DVD,
front auxiliary, and rear auxiliary.
For vehicles with the navigation
system, press and hold this button
for longer than one second to initiate
voice recognition. See “Voice
Recognition” in the Navigation
System manual for more information.
+
e−e(Volume):Press to
increase or to decrease the radio
volume.
¨(Seek):Press to go to the
next radio station while in AM, FM,
or XM™. Press
¨to go to the next
track or chapter while sourced to
the CD or DVD slot. Press the
¨if
multiple discs are loaded to go to
the next disc while sourced to a CD
player.
Radio Reception
Frequency interference and
static can occur during normal
radio reception if items such
as cell phone chargers, vehicle
convenience accessories, and
external electronic devices are
plugged into the accessory power
outlet. If there is interference or
static, unplug the item from the
accessory power outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere
with each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
10 to 40 miles (16 to 65 km).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference,
some static can occur, especially
around tall buildings or hills, causing
the sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service
gives digital radio reception from
coast-to-coast in the 48 contiguous
United States, and in Canada.
Just as with FM, tall buildings or
hills can interfere with satellite radio
signals, causing the sound to fade
in and out. In addition, traveling
or standing under heavy foliage,
bridges, garages, or tunnels may
cause loss of the XM signal for a
period of time.
3-126 Instrument Panel

Customer
Assistance
Information
Customer Assistance and
Information
Customer Satisfaction
Procedure...........................7-1
Online Owner Center.............7-3
Customer Assistance for
Text Telephone (TTY)
Users.................................7-4
Customer Assistance Offices. . .7-5
GM Mobility Reimbursement
Program.............................7-6
Roadside Assistance
Program.............................7-6
Scheduling Service
Appointments......................7-8
Courtesy Transportation.........7-9
Collision Damage Repair......7-10
Reporting Safety DefectsReporting Safety Defects to
the United States
Government......................7-14
Reporting Safety Defects to
the Canadian Government. . .7-14
Reporting Safety Defects to
General Motors..................7-14
Service Publications
Ordering Information...........7-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy.............................7-16
Event Data Recorders..........7-16
OnStar
®.............................7-17
Navigation System...............7-17
Radio Frequency
Identication (RFID)............7-17
Customer Assistance
and Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Assistance Information 7-1

GM will not access this data or
share it with others except: with
the consent of the vehicle owner
or, if the vehicle is leased, with the
consent of the lessee; in response to
an official request of police or similar
government office; as part of GM’s
defense of litigation through the
discovery process; or, as required
by law. Data that GM collects or
receives may also be used for GM
research needs or may be made
available to others for research
purposes, where a need is shown
and the data is not tied to a specic
vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use. See alsoOnStar
®
System on page 2-43in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and in-vehicle
transmitters for garage door openers.
RFID technology in GM vehicles
does not use or record personal
information or link with any other
GM system containing personal
information.
Customer Assistance Information 7-17