2009 CHEVROLET TRAVERSE lock

Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes rst.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Chevrolet and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notication.
Chevrolet and General Motors of
Canada Limited reserve the right to
limit services or payment to an owner
or driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided

Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Lock-Out Service:Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identication before this service
is given.
Emergency Tow From a Public
Road or Highway:Tow to the
nearest Chevrolet dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Flat Tire Change:Service is
provided to change a at tire
with the spare tire. The spare tire,
if equipped, must be in good
condition and properly inated.
It is the owner’s responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
Battery Jump Start:Service is
provided to jump start a dead
battery.
Trip Interruption Benets
and Assistance:If your trip is
interrupted due to a warranty
failure, incidental expenses may
be reimbursed during the 5 years/
100,000 miles (160 000 km)
Powertrain warranty period. Items
considered are hotel, meals, and
rental car.
Customer Assistance Information 7-7

Services Not Included in
Roadside Assistance

Impound towing caused by
violation of any laws.
Legal nes.
Mounting, dismounting or
changing of snow tires, chains,
or other traction devices.
Towing or services for vehicles
driven on a non-public road or
highway.
Services Specic to Canadian
Purchased Vehicles

Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
Lock-Out Service:Vehicle
registration is required.
Trip Routing Service:Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. There is a
limit of six requests per year.
Additional travel information is
also available. Allow three weeks
for delivery.
Trip Interruption Benets
and Assistance:Must be over
250 kilometres from where your
trip was started to qualify. General
Motors of Canada Limited
requires pre-authorization,
original detailed receipts, and a
copy of the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help you make arrangements
and explain how to receive
payment.
Alternative Service:If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give you
permission to get local emergency
road service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Assistance. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment. By
scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
7-8 Customer Assistance Information

Vehicle Data
Recording and
Privacy
Your GM vehicle has a number
of sophisticated computers that
record information about the
vehicle’s performance and how
it is driven. For example, your
vehicle uses computer modules to
monitor and control engine and
transmission performance, to monitor
the conditions for airbag deployment
and deploy airbags in a crash and, if
so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer/retailer
technician service your vehicle.
Some modules may also store data
about how you operate the vehicle,
such as rate of fuel consumption or
average speed. These modules may
also retain the owner’s personal
preferences, such as radio pre-sets,
seat positions, and temperature
settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle’s systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
How various systems in your
vehicle were operating
Whether or not the driver and
passenger safety belts were
buckled/fastened
How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
How fast the vehicle was travelingThis data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such as
law enforcement, that have the
special equipment, can read the
information if they have access to the
vehicle or the EDR.
7-16 Customer Assistance Information

GM will not access this data or
share it with others except: with
the consent of the vehicle owner
or, if the vehicle is leased, with the
consent of the lessee; in response to
an official request of police or similar
government office; as part of GM’s
defense of litigation through the
discovery process; or, as required
by law. Data that GM collects or
receives may also be used for GM
research needs or may be made
available to others for research
purposes, where a need is shown
and the data is not tied to a specic
vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use. See alsoOnStar
®
System on page 2-43in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and in-vehicle
transmitters for garage door openers.
RFID technology in GM vehicles
does not use or record personal
information or link with any other
GM system containing personal
information.
Customer Assistance Information 7-17

A
Accessories and
Modications...................... 5-3
Accessory Power.................2-22
Accessory Power Outlets......3-17
Adding Equipment to Your
Airbag-Equipped Vehicle....1-58
Additional Required Services,
Scheduled Maintenance....... 6-6
Additives, Fuel...................... 5-5
Add-On Electrical
Equipment.......................5-86
Air Cleaner/Filter, Engine.......5-15
Air Conditioning...................3-19
Airbag
Readiness Light................3-33
Airbag System.....................1-46
Adding Equipment to
Your Airbag-Equipped
Vehicle........................1-58
How Does an Airbag
Restrain?.....................1-51
Passenger Sensing
System........................1-53
Servicing Your
Airbag-Equipped
Vehicle........................1-57Airbag System (cont.)
What Makes an Airbag
Inate?........................1-51
What Will You See After
an Airbag Inates?........1-51
When Should an Airbag
Inate?........................1-49
Where Are the Airbags?.....1-48
Airbags
Passenger Status
Indicator.......................3-33
All-Wheel-Drive (AWD)
System............................. 4-7
Antilock Brake System (ABS) . . . 4-4
Warning Light...................3-37
Appearance Care
Aluminum or
Chrome-Plated Wheels . . . 5-83
Care of Safety Belts..........5-80
Chemical Paint Spotting.....5-84
Cleaning Exterior
Lamps/Lenses...............5-81
Fabric/Carpet...................5-79
Finish Care......................5-81
Finish Damage.................5-84
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-80Appearance Care (cont.)
Interior Cleaning...............5-78
Leather...........................5-80
Sheet Metal Damage........5-84
Tires...............................5-83
Underbody Maintenance....5-84
Washing Your Vehicle........5-81
Weatherstrips...................5-81
Windshield, Backglass,
and Wiper Blades..........5-82
Assistance Program,
Roadside.......................... 7-6
Audio System......................3-73
Audio Steering Wheel
Controls.....................3-125
Navigation/Radio
System, see
Navigation Manual.......3-103
Setting the Clock..............3-74
Audio System(s)..................3-75
Audio Systems
Radio Reception.............3-126
Rear Seat (RSA).............3-123
Theft-Deterrent Feature....3-125
Automatic Transmission
Fluid...............................5-16
Operation........................2-24
INDEX i-1

B
Battery...............................5-28
Electric Power
Management.................3-15
Run-Down Protection.........3-16
Belt Routing, Engine.............6-15
Blind Spot Mirrors................2-34
Bluetooth
®.........................3-103
Brake
Emergencies...................... 4-5
Brake Fluid.........................5-25
Brakes...............................5-25
Antilock............................. 4-4
Parking...........................2-27
System Warning Light.......3-36
Braking................................ 4-3
Braking in Emergencies.......... 4-5
Break-In, New Vehicle..........2-20
Bulb Replacement................5-34
Fog Lamp ........................3-13
Halogen Bulbs..................5-33
Headlamp Aiming..............5-33
Headlamps......................5-33
Taillamps, Turn Signal,
Stoplamps and
Sidemarker Lamps.........5-33
Buying New Tires.................5-50
C
Calibration..........................3-54
California
Perchlorate Materials
Requirements................. 5-4
California Fuel....................... 5-5
California Proposition
65 Warning........................ 5-4
Camera, Rear Vision............2-38
Canadian Owners..................... ii
Capacities and
Specications...................5-92
Carbon Monoxide.................2-11
Engine Exhaust................2-30
Liftgate............................2-10
Winter Driving..................4-14
Care of
Safety Belts.....................5-80
Cargo
Tie Downs .......................2-55
Cargo Cover.......................2-55
Cargo Management System . . . 2-55
CD, MP3 ....................3-92, 3-96
Center Console Storage........2-52
Chains, Tire........................5-55
Charging System Light..........3-34Check
Engine Lamp...................3-39
Checking Things Under
the Hood ........................... 5-9
Chemical Paint Spotting........5-84
Child Restraints
Infants and Young
Children.......................1-29
Lower Anchors and Tethers
for Children..................1-35
Older Children..................1-27
Securing a Child Restraint
in a Rear Seat Position....1-41
Securing a Child Restraint
in the Right Front Seat
Position.......................1-43
Systems..........................1-32
Where to Put the
Restraint......................1-33
Circuit Breakers...................5-86
Cleaning
Aluminum or Chrome-Plated
Wheels........................5-83
Exterior Lamps/Lenses......5-81
Fabric/Carpet...................5-79
Finish Care......................5-81
i-2 INDEX

Cleaning (cont.)
Instrument Panel, Vinyl,
and Other Plastic
Surfaces......................5-80
Interior............................5-78
Leather...........................5-80
Tires...............................5-83
Underbody Maintenance....5-84
Washing Your Vehicle........5-81
Weatherstrips...................5-81
Windshield, Backglass,
and Wiper Blades..........5-82
Climate Control System.........3-19
Outlet Adjustment.............3-27
Rear Air Conditioning and
Heating System.............3-28
Rear Air Conditioning
and Heating System,
Electronic.....................3-29
Climate Control Systems
Dual Automatic.................3-22
Clock, Setting......................3-74
Collision Damage Repair.......7-10
Compact Spare Tire.............5-77
Compass............................3-54
Compressor Kit,
Tire Sealant.....................5-57Content Theft-Deterrent.........2-16
Control of a Vehicle............... 4-3
Convenience Net.................2-55
Coolant
Engine............................5-17
Engine
Temperature Gage.........3-38
Engine Temperature
Warning Light...............3-38
Cooled Seats........................ 1-5
Cooling System...................5-17
Courtesy Lamps...................3-14
Courtesy Transportation.......... 7-9
Cruise Control....................... 3-9
Cruise Control Light..............3-43
Cupholders.........................2-52
Customer Assistance.............. 7-4
Offices.............................. 7-5
Text Telephone (TTY)
Users............................ 7-4
Customer Information
Service Publications
Ordering Information......7-15
Customer Satisfaction
Procedure......................... 7-1
D
Damage Repair, Collision......7-10
Data Recorders
Event..............................7-16
Daytime Running Lamps/
Automatic Headlamp
System...........................3-12
Defensive Driving................... 4-2
Delayed Entry Lighting..........3-15
Delayed Exit Lighting............3-15
Delayed Headlamps.............3-12
Delayed Locking.................... 2-8
DIC Compass......................3-54
Disc, MP3...................3-92, 3-96
Doing Your Own
Service Work..................... 5-4
Dome Lamp Override...........3-14
Dome Lamps .......................3-14
Door
Delayed Locking................. 2-8
Locks............................... 2-8
Power Door Locks.............. 2-8
Programmable Automatic
Door Locks.................... 2-9
Rear Door Security Locks.... 2-9
INDEX i-3

Driver
Seat Height Adjuster........... 1-3
Driver Information
Center (DIC)....................3-44
DIC Operation and
Displays...............3-45, 3-51
DIC Vehicle
Customization...............3-65
DIC Warnings and
Messages....................3-56
Driving
At Night..........................4-10
Before a Long Trip............4-12
Defensive.......................... 4-2
Drunk............................... 4-2
Highway Hypnosis............4-13
Hill and Mountain Roads....4-13
In Rain and on
Wet Roads...................4-11
Loss of Control................4-10
Off-Road Recovery............. 4-9
Rocking Your Vehicle to
Get it Out ....................4-16
Winter.............................4-14
Driving for Better Fuel
Economy........................... 4-1Dual Automatic Climate
Control System.................3-22
DVD
Rear Seat Entertainment
System......................3-114
E
EDR ..................................7-16
Electrical Equipment
Add-On Equipment............5-86
Electrical System
Fuses and Circuit
Breakers......................5-86
Instrument Panel
Fuse Block...................5-86
Power Windows and Other
Power Options..............5-86
Underhood Fuse Block......5-88
Windshield Wiper Fuses....5-86
Electronic Immobilizer
PASS-Key
®III+................2-18
Electronic Immobilizer
Operation
PASS-Key
®III+................2-18Engine
Air Cleaner/Filter...............5-15
Check and Service Engine
Soon Lamp..................3-39
Compartment Overview......5-10
Coolant...........................5-17
Coolant Heater.................2-23
Coolant
Temperature Gage.........3-38
Coolant Temperature
Warning Light...............3-38
Cooling System................5-17
Drive Belt Routing.............6-15
Exhaust...........................2-30
Oil ..................................5-11
Oil Life System.................5-13
Overheated Protection
Operating Mode............5-23
Overheating.....................5-22
Starting...........................2-22
Entry Lighting......................3-14
Event Data Recorders..........7-16
Extender, Safety Belt............1-27
Exterior Lamps....................3-11
i-4 INDEX