2009 CHEVROLET SUBURBAN air condition

Maintenance Schedule
Introduction
Important: Keep engine oil at the proper level and
change as recommended.
Have you purchased the GM Protection Plan? The Plan
supplements the vehicle warranties. See the Warranty
and Owner Assistance booklet or your dealer/retailer
for details.
Maintenance Requirements
Notice:Maintenance intervals, checks, inspections,
replacement parts, and recommended uids and
lubricants as prescribed in this manual are necessary
to keep this vehicle in good working condition.
Any damage caused by failure to follow scheduled
maintenance might not be covered by the vehicle
warranty.
Your Vehicle and the Environment
Proper vehicle maintenance not only helps to keep
the vehicle in good working condition, but also helps
the environment. All recommended maintenance is
important. Improper vehicle maintenance can even affect
the quality of the air we breathe. Improper uid levels or
the wrong tire ination can increase the level of emissions
from the vehicle. To help protect the environment, and to
keep the vehicle in good condition, be sure to maintain
the vehicle properly.
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Owner Checks and Services on page 6-10tells what
should be checked, when to check it, and what can easily
be done to help keep the vehicle in good condition.
The proper replacement parts, uids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 6-13andMaintenance Replacement Parts on
page 6-15. When the vehicle is serviced, make sure
these are used. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle. We recommend the use of genuine
parts from your dealer/retailer.
Scheduled Maintenance
When the CHANGE ENGINE OIL SOON message
displays, service is required for the vehicle. Have the
vehicle serviced as soon as possible within the next
600 miles (1 000 km). It is possible that, if driving under
the best conditions, the engine oil life system may not
indicate that vehicle service is necessary for over a year.
However, the engine oil and lter must be changed at
least once a year and at this time the system must be
reset. Your dealer/retailer has trained service technicians
who will perform this work using genuine parts and reset
the system.If the engine oil life system is ever reset accidentally,
service the vehicle within 3,000 miles (5 000 km)
since the last service. Remember to reset the oil life
system whenever the oil is changed. SeeEngine Oil
Life System on page 5-18for information on the Engine
Oil Life System and resetting the system.
When the CHANGE ENGINE OIL SOON message
appears, certain services, checks, and inspections
are required. Required services are described in the
following for “MaintenanceI” and “MaintenanceII.”
Generally, it is recommended that the rst service be
MaintenanceI, the second service be MaintenanceII,
and then alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases, MaintenanceII
may be required more often.
MaintenanceI— Use MaintenanceIif the CHANGE
ENGINE OIL SOON message displays within 10 months
since the vehicle was purchased or MaintenanceIIwas
performed.
MaintenanceII— Use MaintenanceIIif the
previous service performed was MaintenanceI.
Always use MaintenanceIIwhenever the message
displays 10 months or more since the last service or
if the message has not come on at all for one year.
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Maintenance Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to the
completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the maintenance
be recorded.
#Lubricate the front suspension, steering linkage, and
parking brake cable guides. Control arm ball joints on
2500 series vehicles require lubrication but should not
be lubricated unless their temperature is 10°F (−12°C)
or higher, or they could be damaged. Control arm ball
joints on 1500 series vehicles are maintenance-free.
(a)Visually inspect brake lines and hoses for proper
hook-up, binding, leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors for surface
condition. Inspect other brake parts, including calipers,
parking brake, etc.
(b)Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts,
signs of wear, or lack of lubrication. Inspect power
steering lines and hoses for proper hook-up, binding,
leaks, cracks, chafing, etc. Visually check constant
velocity joints, rubber boots, and axle seals for leaks.(c)Visually inspect hoses and have them replaced if
they are cracked, swollen, or deteriorated. Inspect all
pipes, fittings, and clamps; replace with genuine parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.
(d)Inspect wiper blades for wear, cracking, or
contamination. Clean the windshield and wiper blades, if
contaminated. Replace wiper blades that are worn or
damaged. See Windshield Wiper Blade Replacement on
page 5-59 and Windshield, Backglass, and Wiper
Blades on page 5-111 for more information.
(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired. Have any torn or frayed safety
belts replaced. Also see Checking the Restraint Systems
on page 1-98.
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(f)Lubricate all key lock cylinders, hood latch assembly,
secondary latch, pivots, spring anchor, release pawl,
rear compartment hinges, outer liftgate handle pivot
points, rear door detent link, roller mechanism, liftgate
handle pivot points, latch bolt, fuel door hinge, cargo
door hinge, locks, and folding seat hardware. More
frequent lubrication may be required when exposed to
a corrosive environment. Applying silicone grease
on weatherstrips with a clean cloth will make them
last longer, seal better, and not stick or squeak.
(g)Check vent hose at transfer case for kinks and
proper installation. Check to be sure vent hose is
unobstructed, clear, and free of debris. During any
maintenance, if a power washer is used to clean mud
and dirt from the underbody, care should be taken to
not directly spray the transfer case output seals. High
pressure water can overcome the seals and contaminate
the transfer case fluid. Contaminated fluid will decrease
the life of the transfer case and should be replaced.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-29
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure
test the cooling system and pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.
(k)Inspect system. Check all fuel and vapor lines
and hoses for proper hook-up, routing, and condition.
Check that the purge valve works properly, if equipped.
Replace as needed.
(l)If driving regularly under dusty conditions, inspect the
filter at each engine oil change.
(m)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
(n)Severe Service: Change transfer case fluid if the
vehicle is mainly used for trailer towing or driven in city
traffic, wet environment, or high ambient temperatures.
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Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or
Highway:Tow to the nearest Chevrolet dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if
equipped, must be in good condition and properly
inated. It is the owner’s responsibility for the repair
or replacement of the tire if it is not covered by
the warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reect actual costs and be supported by
original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance coverage,
credit card, etc. You are responsible for fuel usagecharges and may also be responsible for taxes, levies,
usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician using
the proper equipment and quality replacement parts.
Poorly performed collision repairs diminish your vehicle’s
resale value, and safety performance can be
compromised in subsequent collisions.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash. Do
not discuss your personal condition, mental frame of
mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
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