2009 CHEVROLET SUBURBAN phone

No Artist Info:No artist information is available at this
time on this channel. The system is working properly.
No Title Info:No song title information is available
at this time on this channel. The system is working
properly.
No CAT Info:No category information is available at
this time on this channel. The system is working
properly.
No Information:No text or informational messages are
available at this time on this channel. The system is
working properly.
CAT Not Found:There are no channels available for
the selected category. The system is working properly.
XM Theftlocked:The XM receiver in the vehicle
could have previously been in another vehicle. For
security purposes, XM receivers cannot be swapped
between vehicles. If this message is received after
having the vehicle serviced, check with your
dealer/retailer.
XM Radio ID:If tuned to channel 0, this message
alternates with the XM™ Radio 8 digit radio ID label.
This label is needed to activate the service.Unknown:If this message is received when tuned to
channel 0, there could be a receiver fault. Consult
with your dealer/retailer.
Check XM Receivr:If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer/retailer.
XM Not Available:If this message does not clear
within a short period of time, the receiver could have a
fault. Consult with your dealer/retailer.
Navigation/Radio System
For vehicles with a navigation radio system, see the
separate Navigation System manual.
Bluetooth®
Vehicles with a Bluetooth system can use a Bluetooth
capable cell phone with a Hands Free Prole to
make and receive phone calls. The system can be used
while the key is in ON/RUN or ACC/ACCESSORY
position. The range of the Bluetooth system can be up
to 30 ft. (9.1 m). Not all phones support all functions,
and not all phones are guaranteed to work with
the in-vehicle Bluetooth system. See gm.com/bluetooth
for more information on compatible phones.
3-115

Voice Recognition
The Bluetooth system uses voice recognition to interpret
voice commands to dial phone numbers and name tags.
Noise:Keep interior noise levels to a minimum. The
system may not recognize voice commands if there is
too much background noise.
When to Speak:A short tone sounds after the system
responds indicating when it is waiting for a voice
command. Wait until the tone and then speak.
How to Speak:Speak clearly in a calm and natural
voice.
Audio System
When using the in-vehicle Bluetooth system, sound
comes through the vehicle’s front audio system speakers
and overrides the audio system. Use the audio system
volume knob, during a call, to change the volume level.
The adjusted volume level remains in memory for later
calls. To prevent missed calls, a minimum volume level is
used if the volume is turned down too low.
Bluetooth Controls
Use the buttons located on the steering wheel to
operate the in-vehicle Bluetooth system. SeeAudio
Steering Wheel Controls on page 3-138for more
information.
bg(Push To Talk):Press to answer incoming calls,
to conrm system information, and to start speech
recognition.
cx(Phone On Hook):Press to end a call, reject a
call, or to cancel an operation.
Pairing
A Bluetooth enabled cell phone must be paired to the
in-vehicle Bluetooth system rst and then connected to
the vehicle before it can be used. See the cell phone
manufacturers user guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth phone is not
connected, calls will be made using OnStar
®
Hands-Free Calling, if available. Refer to the OnStar
owner’s guide for more information.
3-116

Pairing Information:
Up to ve cell phones can be paired to the in-vehicle
Bluetooth system.
The pairing process is disabled when the vehicle is
moving.
The in-vehicle Bluetooth system automatically links
with the rst available paired cell phone in the
order the phone was paired.
Only one paired cell phone can be connected to the
in-vehicle Bluetooth system at a time.
Pairing should only need to be completed once,
unless changes to the pairing information have
been made or the phone is deleted.
To link to a different paired phone, see Linking to a
Different Phone later in this section.
Pairing a Phone
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “Pair”. The system responds with instructions
and a four digit PIN number. The PIN number will
be used in Step 4.
4. Start the Pairing process on the cell phone that will
be paired to the vehicle. Reference the cell phone
manufacturers user guide for information on
this process.
Locate the device named “General Motors” in the list
on the cellular phone and follow the instructions on
the cell phone to enter the four digit PIN number that
was provided in Step 3.
5. The system prompts for a name for the phone. Use
a name that best describes the phone. This name
will be used to indicate which phone is connected.
The system then conrms the name provided.
6. The system responds with “ has
been successfully paired” after the pairing process
is complete.
7. Repeat Steps 1 through 7 for additional phones to
be paired.
3-117

Listing All Paired and Connected Phones
1. Press and holdbgfor two seconds. The
system responds with “Ready” followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “List”. The system lists all the paired Bluetooth
devices. If a phone is connected to the vehicle, the
system will say “Is connected” after the connected
phone.
Deleting a Paired Phone
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “Delete”. The system asks which phone to
delete followed by a tone.
4. Say the name of the phone to be deleted. If the
phone name is unknown, use the “List” command
for a list of all paired phones. The system responds
with “Would you like to delete ?
Yes or No” followed by a tone.
5. Say “Yes” to delete the phone. The system
responds with “OK, deleting ”.
Linking to a Different Phone
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Bluetooth”. The system responds with
“Bluetooth ready” followed by a tone.
3. Say “Change phone”. The system responds with
“Please wait while I search for other phones”.
If another phone is found, the response will be
“ is now connected”.
If another phone is not found, the original phone
remains connected.
Storing Name Tags
The system can store up to thirty phone numbers as
name tags that are shared between the Bluetooth and
OnStar systems.
The system uses the following commands to store and
retrieve phone numbers:
Store
Digit Store
Directory
3-118

Using the Store Command
The store command allows a phone number to be
stored without entering the digits individually.
1. Press and hold
bgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Store”. The system responds with “Store,
number please” followed by a tone.
3. Say the complete phone number to be stored at
once with no pauses.
If the system recognizes the number it responds
with “OK, Storing” and repeats the phone number.
If the system is unsure it recognizes the phone
number, it responds with “Store” and repeats the
number followed by “Please say yes or no”. If the
number is correct, say “Yes”. If the number is not
correct, say “No”. The system will ask for the
number to be re-entered.
4. After the system stores the phone number, it
responds with “Please say the name tag” followed
by a tone.5. Say a name tag for the phone number. The name
tag is recorded and the system responds with
“About to store . Does that sound OK?”.
If the name tag does not sound correct, say
“No” and repeat Step 5.
If the name tag sounds correct, say “Yes” and
the name tag is stored. After the number is
stored the system returns to the main menu.
Using the Digit Store Command
The digit store command allows a phone number to be
stored by entering the digits individually.
1. Press and hold
bgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Digit Store”. The system responds with “Please
say the rst digit to store” followed by a tone.
3. Say the rst digit to be stored. The system will
repeat back the digit it heard followed by a tone.
Continue entering digits until the number to be
stored is complete.
If an unwanted number is recognized by the
system, say “Clear” at any time to clear the
last number.
To hear all of the numbers recognized by the
system, say “Verify” at any time and the
system will repeat them.
3-119

4. After the complete number has been entered, say
“Store”. The system responds with “Please say the
name tag” followed by a tone.
5. Say a name tag for the phone number. The name
tag is recorded and the system responds with
“About to store . Does that sound OK?”.
If the name tag does not sound correct, say
“No” and repeat Step 5.
If the name tag sounds correct, say “Yes” and
the name tag is stored. After the number is
stored the system returns to the main menu.
Using the Directory Command
The directory command lists all of the name tags stored
by the system. To use the directory command:
1. Press and hold
bgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Directory”. The system responds with
“Directory” and then plays back all of the stored
name tags. When the list is complete, the system
returns to the main menu.
Deleting Name Tags
The system uses the following commands to delete
name tags:
Delete
Delete all name tags
Using the Delete Command
The delete command allows specic name tags to be
deleted.
To use the delete command:
1. Press and hold
bgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Delete”. The system responds with “Delete,
please say the name tag” followed by a tone.
3. Say the name tag to be deleted. The system
responds with “Would you like to delete,
? Please say yes or no”.
If the name tag is correct, say “Yes” to delete the
name tag. The system responds with “OK,
deleting , returning to the main menu.”
If the name tag is incorrect, say “No”. The system
responds with “No. OK, let’s try again, please say
the name tag.”
3-120

Using the Delete All Name Tags Command
The delete all name tags command deletes all stored
phone book name tags and route name tags for OnStar
(if present).
To use the delete all name tags command:
1. Press and hold
bgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Delete all name tags”. The system responds
with “You are about to delete all name tags stored
in your phone directory and your route destination
directory. Are you sure you want to do this? Please
say yes or no.”
Say “Yes” to delete all name tags.
Say “No” to cancel the function and return to the
main menu.
Making a Call
Calls can be made using the following commands:
Dial
Digit Dial
Call
Re-dial
Using the Dial Command
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Dial”. The system responds with “Dial using
”. “Number please” followed by
a tone.
3. Say the entire number without pausing.
If the system recognizes the number, it responds
with “OK, Dialing” and dials the number.
If the system does not recognize the number, it
conrms the numbers followed by a tone. If the
number is correct, say “Yes”. The system
responds with “OK, Dialing” and dials the
number. If the number is not correct, say “No”.
The system will ask for the number to be
re-entered.
3-121

Using the Digit Dial Command
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Digit Dial”. The system responds with “Digit
dial using , please say the rst digit
to dial” followed by a tone.
3. Say the digit to be dialed one at a time. Following
each digit, the system will repeat back the digit it
heard followed by a tone.
4. Continue entering digits until the number to be
dialed is complete. After the whole number has
been entered, say “Dial”. The system responds with
“OK, Dialing” and dials the number.
If an unwanted number is recognized by the
system, say “Clear” at any time to clear the
last number.
To hear all of the numbers recognized by the
system, say “Verify” at any time and the
system will repeat them.
Using the Call Command
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Call”. The system responds with “Call using
. Please say the name tag” followed
by a tone.3. Say the name tag of the person to call.
If the system clearly recognizes the name tag it
responds with “OK, calling, ” and
dials the number.
If the system is unsure it recognizes the right
name tag, it conrms the name tag followed
by a tone. If the name tag is correct, say “Yes”.
The system responds with “OK, calling,
” and dials the number. If the name
tag is not correct, say “No”. The system will
ask for the name tag to be re-entered.
Once connected, the person called will be heard
through the audio speakers.
Using the Re-dial Command
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. After the tone, say “Re-dial”. The system responds
with “Re-dial using ” and dials the
last number called from the connected Bluetooth
phone.
Once connected, the person called will be heard
through the audio speakers.
3-122