2009 CHEVROLET KODIAK ESP

Jump Starting
If the vehicle’s battery (or batteries) has run down, you
may want to use another vehicle and some jumper
cables to start your vehicle. Be sure to use the following
steps to do it safely.
{CAUTION:
Batteries can hurt you. They can be dangerous
because:
•They contain acid that can burn you.
•They contain gas that can explode or ignite.
•They contain enough electricity to burn you.
If you do not follow these steps exactly, some or
all of these things can hurt you.Notice:Ignoring these steps could result in costly
damage to the vehicle that would not be covered
by the warranty.
Trying to start the vehicle by pushing or pulling it
will not work, and it could damage the vehicle.
1. Check the other vehicle. It must have a 12-volt
battery (or batteries) with a negative ground
system.
Notice:If the other vehicle’s system is not a 12-volt
system with a negative ground, both vehicles can
be damaged. Only use vehicles with 12-volt systems
with negative grounds to jump start your vehicle.
If you have a diesel engine vehicle with two batteries
(or more), you should know before you begin that,
especially in cold weather, you may not be able to get
enough power from a single battery in another
vehicle to start your diesel engine.
If your vehicle has more than one battery, use the
one closest to the starter — this will reduce electrical
resistance.
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Using wheels and tires with higher load-carrying limits
than the original wheels and tires does not change
the Gross Axle Weight Rating (GAWR) or the Gross
Vehicle Weight Rating (GVWR) of your vehicle.
SeeLoading the Vehicle on page 4-20for more
information.
Notice:The wrong wheel can cause trouble in
bearing life, brake cooling, speedometer/odometer
calibration, headlamp aim, bumper height, vehicle
ground clearance, stopping distance and tire
clearance to the body and chassis. You could also
have other problems like a tire air-out.
Used Replacement Wheels
{CAUTION:
Putting a used wheel on the vehicle is dangerous.
You cannot know how it has been used or how far
it has been driven. It could fail suddenly and
cause a crash. If you have to replace a wheel, use
a new GM original equipment wheel.
If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your tires properly. If air
goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here are
a few tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout, remove your foot from
the accelerator pedal. Get the vehicle under control
by steering the way you want the vehicle to go. It may
be very bumpy and noisy, but you can still steer. Gently
brake to a stop –– well off the road if possible.
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Automatic Transmission Shift Indicator
Check
Check that the indicator points to the gear chosen.
Steering Check
Be alert for any changes in steering action, abnormal
front tire wear or steering wheel position. An inspection
or service is needed when the steering wheel is
harder to turn or has too much free play, or if there are
strange sounds when turning or parking.
Brake System Check
Be alert to the low air warning light or tone alarm, or
changes in braking action, such as repeated pulling to
one side, unusual sounds when braking or increased
brake pedal travel. Make sure air brake system reservoirs
are drained daily with full system air pressure, and check
system for leaks. Any of these conditions could indicate
the need for brake system inspection and/or service.
Engine Cooling System Service
Inspect the hoses and have them replaced if they are
cracked, swollen, or deteriorated. Inspect all pipes,
fittings, and clamps; replace as needed. Clean the
outside of the radiator and air conditioning condenser. To
help ensure proper operation, a pressure test of the
cooling system and pressure cap is recommended at
least once a year.
Exhaust System Inspection
Be alert for any changes in the sound of the exhaust
system or any smell of fumes. These are signs the
system may be leaking. Have it checked and/or repaired
at once. SeeEngine Exhaust on page 2-45and
Running the Vehicle While Parked on page 2-50.
Check to be sure that mud or dirt is not caked on the
exhaust system, especially in the area of the diesel
particulate filter and tailpipe. Clean the area as needed.
SeeDiesel Particulate Filter on page 2-46.
At high mileages, the DPF becomes loaded with ash.
This is normal. When the amount of ash loading is high,
see your dealer/retailer for DPF cleaning or replacement.
Windshield Wipers and Washers
Check
Check operation and condition of the wiper blades.
Check the flow of the washer spray.
Defroster Check
Move the control to the defrost symbol and the fan to HI
or the high symbol. Then check the airflow from the
ducts at the inside base of the windshield.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer’s sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your concern
has not been resolved to your satisfaction, the following
steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, call the
GM Medium Duty Truck Customer Assistance Center
at 1-800-862-4389. In Canada, call GM of Canada
Customer Communication Centre in Oshawa at
1-800-263-3777 (English), or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest following Step One first.
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•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair valuation
based on that insurance company’s collision policy repair
limits, as you have no contractual limits with that
company. In such cases, you can have control of the
repair and parts choices as long as cost stays within
reasonable limits.
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Event Data Recorders
(Isuzu 7.8L L6 Engine)
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR
in this vehicle is designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type
of personally identifying data routinely acquired during a
crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
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