2009 CHEVROLET IMPALA navigation

OnStar Turn-by-Turn Navigation service, with one trial
route, is available on most vehicles. Press the
OnStar button to have an OnStar advisor contact
Roadside Service.
OnStar service is provided subject to the OnStar Terms
and Conditions included in the OnStar Subscriber
glove box literature.
Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available
until the owner of the vehicle registers with OnStar.
After the rst prepaid year, contact OnStar to select
a monthly or annual subscription payment plan. If
a payment plan is not selected, the OnStar system and
all services, including airbag notication and emergency
services, may be deactivated and no longer available.
For more information visit onstar.com (U.S.) or onstar.ca
(Canada), or press the OnStar button to speak with
an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press
the OnStar button to speak with an OnStar advisor
24 hours a day, 7 days a week.OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
2-34

OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S.
or a Bell Mobility service plan in Canada, depending on
eligibility. To nd out more, refer to the OnStar
Owner’s Guide in the vehicle’s glove box, visit
onstar.com or onstar.ca, or speak with an OnStar
advisor by pressing the OnStar button or calling
1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few
simple voice commands to browse through the various
topics. See the OnStar Owner’s Guide for more
information. This feature is only available in the
continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-94for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is
pressed, the emergency button is pressed, or if the
airbags or AACN system deploy.
2-35

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-5
Customer Assistance for Text Telephone
(TTY) Users...............................................7-6
Customer Assistance Offices............................7-6
GM Mobility Reimbursement Program................7-7
Roadside Assistance Program..........................7-8
Scheduling Service Appointments....................7-10
Courtesy Transportation.................................7-11
Collision Damage Repair................................7-12Reporting Safety Defects................................7-16
Reporting Safety Defects to the United
States Government....................................7-16
Reporting Safety Defects to the Canadian
Government..............................................7-16
Reporting Safety Defects to
General Motors.........................................7-16
Service Publications Ordering Information.........7-17
Vehicle Data Recording and Privacy................7-18
Event Data Recorders...................................7-18
OnStar
®......................................................7-19
Navigation System........................................7-19
Radio Frequency Identication (RFID)..............7-19
Section 7 Customer Assistance Information
7-1

To read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have
the special equipment, can read the information if
they have access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if
the vehicle is leased, with the consent of the lessee;
in response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specic vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms
and Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-33in
this manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not
use or record personal information or link with any
other GM system containing personal information.
7-19

Mirrors
Automatic Dimming Rearview........................2-32
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Heated Mirrors................................2-33
Outside Power Mirrors..................................2-32
MP3 .............................................................3-77
N
Navigation System, Privacy..............................7-19
Net
Convenience...............................................2-43
New Vehicle Break-In......................................2-19
O
Odometer......................................................3-26
Off-Road
Recovery....................................................4-11
Oil
Engine.......................................................5-17
Engine Oil Life System.................................5-20
Pressure Light.............................................3-39
Older Children, Restraints................................1-34
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-19
OnStar
®System, see OnStar®Manual...............2-33
Operation, Universal Home Remote System........2-37Outlet Adjustment............................................3-23
Outlets
Accessory Power.........................................3-18
Outside
Convex Mirror.............................................2-33
Heated Mirrors............................................2-33
Power Mirrors.............................................2-32
Overheated Engine Protection
Operating Mode..........................................5-34
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
P
Paint, Damage...............................................5-95
Parade Dimming.............................................3-16
Park
Shifting Into................................................2-27
Shifting Out of............................................2-29
Parking
Over Things That Burn.................................2-30
Parking Brake................................................2-26
Passenger Airbag Status Indicator.....................3-29
Passenger Compartment Air Filter.....................3-23
Passenger Sensing System..............................1-65
Passing.........................................................4-11
PASS-Key
®III+ Electronic Immobilizer...............2-17
PASS-Key®III+ Electronic Immobilizer
Operation...................................................2-18
9

Perchlorate Materials Requirements, California...... 5-4
Phone
Bluetooth
®..................................................3-82
Power
Door Locks.................................................2-10
Electrical System.........................................5-97
Retained Accessory (RAP)............................2-21
Seat ............................................................ 1-5
Steering Fluid.............................................5-34
Windows....................................................2-15
Pregnancy, Using Safety Belts..........................1-32
Pressure Cap.................................................5-31
Privacy..........................................................7-18
Navigation System.......................................7-19
OnStar .......................................................7-19
Radio Frequency Identication (RFID).............7-19
Programmable Automatic Door Unlock...............2-11
Proposition 65 Warning, California....................... 5-4
R
Radio Frequency Identication (RFID), Privacy....7-19
Radio(s)........................................................3-66
Radios
Reception...................................................3-95
Setting the Clock.........................................3-64
Theft-Deterrent............................................3-93
Reading Lamps..............................................3-17Rear Door Security Locks................................2-11
Rear Seat Armrest..........................................2-43
Rear Storage Areas........................................2-43
Rearview Mirror, Automatic Dimming..................2-32
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-7
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-26
Reimbursement Program, GM Mobility................. 7-7
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Remote Vehicle Start........................................ 2-7
Removing the Flat Tire and Installing the
Spare Tire..................................................5-79
Removing the Spare Tire and Tools...................5-77
Replacement Bulbs.........................................5-51
Replacement Parts, Maintenance......................6-13
Reporting Safety Defects
Reporting Safety Defects to the
United States Government............................7-16
Reporting Safety Defects to the
Canadian Government..................................7-16
Reporting Safety Defects to General Motors.......7-16
Restraint System Check
Checking the Restraint Systems....................1-73
Replacing Restraint System Parts After
a Crash..................................................1-74
Retained Accessory Power (RAP)......................2-21
10