2009 CHEVROLET IMPALA tow

{CAUTION:
Rust or dirt on a wheel, or on the parts to which it is
fastened, can make wheel nuts become loose after
time. The wheel could come off and cause an
accident. When changing a wheel, remove any rust
or dirt from places where the wheel attaches to the
vehicle. In an emergency, use a cloth or a paper
towel to do this; but be sure to use a scraper or wire
brush later, if needed, to get all the rust or dirt off.
SeeChanging a Flat Tire on page 5-76.7. Remove any rust or dirt
from the wheel bolts,
mounting surfaces, and
spare wheel.
8. Install the compact spare tire.
{CAUTION:
Never use oil or grease on bolts or nuts because
the nuts might come loose. The vehicle’s wheel
could fall off, causing a crash.
5-82

9. Reinstall the wheel
nuts with the rounded
end of the nuts
toward the wheel.
Tighten each nut
clockwise by hand until
the wheel is held
against the hub.
10. Lower the vehicle by turning the jack handle
counterclockwise. Lower the jack completely.
5-83

Products that remove odors from the vehicle’s
upholstery and clean the vehicle’s glass can be obtained
from your dealer/retailer.
Do not clean the vehicle using:
A knife or any other sharp object to remove a soil
from any interior surface.
A stiff brush. It can cause damage to the vehicle’s
interior surfaces.
Heavy pressure or aggressive rubbing with a
cleaning cloth. Use of heavy pressure can damage
the interior and does not improve the effectiveness
of soil removal.
Laundry detergents or dishwashing soaps with
degreasers can leave residue that streaks and
attracts dirt. For liquid cleaners, about 20 drops per
gallon (3.78 L) of water is a good guide. Use only
mild, neutral-pH soaps.
Too much cleaner that saturates the upholstery.
Organic solvents such as naptha, alcohol, etc. that
can damage the vehicle’s interior.
Fabric/Carpet
Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only be used
on oor carpet and carpeted oor mats. For any soil,
always try to remove it rst with plain water or club soda.
Before cleaning, gently remove as much of the soil as
possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper
towel. Allow the soil to absorb into the paper towel
until no more can be removed.
For solid dry soils: remove as much as possible and
then vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub
toward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process
that was used with plain water.
5-90

If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test a small
hidden area for colorfastness rst. If the locally cleaned
area gives any impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Leather
A soft cloth dampened with water can be used to remove
dust. If a more thorough cleaning is necessary, a soft
cloth dampened with a mild soap solution can be used.
Allow the leather to dry naturally. Do not use heat to dry.
Never use steam to clean leather. Never use spot lifters
or spot removers on leather. Many commercial leather
cleaners and coatings that are sold to preserve and
protect leather may permanently change the appearance
and feel of the leather and are not recommended. Do not
use silicone or wax-based products, or those containing
organic solvents to clean the vehicle’s interior because
they can alter the appearance by increasing the gloss in a
non-uniform manner. Never use shoe polish on leather.
Instrument Panel, Vinyl, and Other
Plastic Surfaces
A soft cloth dampened with water may be used to remove
dust. If a more thorough cleaning is necessary, a clean
soft cloth dampened with a mild soap solution can be
used to gently remove dust and dirt. Never use spot lifters
or removers on plastic surfaces. Many commercial
cleaners and coatings that are sold to preserve and
protect soft plastic surfaces may permanently change
the appearance and feel of the interior and are not
recommended. Do not use silicone or wax-based
products, or those containing organic solvents to
clean the vehicle’s interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner.
Some commercial products may increase gloss on the
instrument panel. The increase in gloss may cause
annoying reections in the windshield and even make
it difficult to see through the windshield under certain
conditions.
5-91

Dry the nish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
High pressure car washes may cause water to enter
the vehicle. Avoid using high pressure washes
closer than 12 inches (30 cm) to the surface of the
vehicle. Use of power washers exceeding 1,200 psi
(8 274 kPa) can result in damage or removal of
paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a car
washing soap to clean exterior lamps and lenses.
Follow instructions underWashing Your Vehicle on
page 5-92.
Finish Care
Occasional waxing or mild polishing of the vehicle by
hand may be necessary to remove residue from
the paint nish. Approved cleaning products can be
obtained from your dealer/retailer.
If the vehicle has a basecoat/clearcoat paint nish, the
clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat paint
nish.Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish may
damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on the vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap, bird
droppings, chemicals from industrial chimneys, etc.,
can damage the vehicle’s nish if they remain on painted
surfaces. Wash the vehicle as soon as possible. If
necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a period
of years. To help keep the paint nish looking new, keep
the vehicle garaged or covered whenever possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, chrome polish may be used on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid damaging
protective trim, never use auto or chrome polish, steam or
caustic soap to clean aluminum. A coating of wax, rubbed
to high polish, is recommended for all bright metal parts.
5-93

Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or
paper towel soaked with windshield washer uid or a
mild detergent. Wash the windshield thoroughly
when cleaning the blades. Bugs, road grime, sap, and a
buildup of vehicle wash/wax treatments may cause
wiper streaking. Replace the wiper blades if they are
worn or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal
Aluminum Wheels
Notice:Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the vehicle warranty.
Use only approved cleaners on aluminum or
chrome-plated wheels.Keep the wheels clean using a soft clean cloth with mild
soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by the vehicle warranty. Use chrome
polish on chrome wheels only.
The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners, cleaners
with acid, or abrasive cleaning brushes on them because
the surface could be damaged. Do not use chrome polish
on aluminum wheels.
Notice:Driving the vehicle through an automatic car
wash that has silicone carbide tire cleaning brushes,
could damage the aluminum or chrome-plated
wheels. The repairs would not be covered by the
vehicle warranty. Never drive a vehicle that has
aluminum or chrome-plated wheels through an
automatic car wash that uses silicone carbide tire
cleaning brushes.
5-94

(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-28
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure test
the cooling system and pressure cap.
(j)Check throttle system for interference or binding and
for damaged or missing parts. Replace parts as needed.
Replace any components that have high effort or
excessive wear. Do not lubricate accelerator or cruise
control cables.
(k)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired
and the fluid level checked. Add fluid if needed.
(m)If driving regularly under dusty conditions, inspect
the filter at each engine oil change.
(n)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.Owner Checks and Services
These owner checks and services should be performed
at the intervals specied to help ensure vehicle safety,
dependability, and emission control performance. Your
dealer/retailer can assist with these checks and services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to the
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-12.
At Each Fuel Fill
It is important to perform these underhood checks at
each fuel fill.
Engine Oil Level Check
Notice:It is important to check the engine oil
regularly and keep it at the proper level. Failure to
keep the engine oil at the proper level can cause
damage to the engine not covered by the vehicle
warranty.
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 5-17.
6-8

Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or
Highway:Tow to the nearest Chevrolet dealer
for warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given when
the vehicle is stuck in the sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route. There
is a limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
7-9