2009 CHEVROLET EXPRESS CARGO VAN steering

Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.
7-16

A
Accessories and Modifications............................ 5-3
Accessory Power Outlets.................................3-18
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-76
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-105
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Airbag
Off Light.....................................................3-28
Passenger Status Indicator...........................3-29
Readiness Light..........................................3-27
Airbag System................................................1-58
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-76
Airbag Off Switch........................................1-67
How Does an Airbag Restrain?......................1-65
Passenger Sensing System...........................1-70
Servicing Your Airbag-Equipped Vehicle..........1-76
What Makes an Airbag Inflate?......................1-64
What Will You See After an Airbag Inflates?........1-65
When Should an Airbag Inflate?....................1-63
Where Are the Airbags?...............................1-60
All-Wheel-Drive (AWD) System...................4-8, 5-44
Antenna, Fixed Mast.......................................3-84
Antilock Brake System (ABS)............................. 4-4
Antilock Brake, System Warning Light................3-32Appearance Care
Aluminum Wheels......................................5-102
Care of Safety Belts...................................5-100
Chemical Paint Spotting..............................5-103
Cleaning Exterior Lamps/Lenses..................5-101
Fabric/Carpet..............................................5-98
Finish Care...............................................5-101
Finish Damage..........................................5-103
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-99
Interior Cleaning..........................................5-97
Sheet Metal Damage..................................5-103
Tires........................................................5-103
Underbody Maintenance.............................5-103
Washing Your Vehicle.................................5-100
Weatherstrips............................................5-100
Windshield and Wiper Blades......................5-102
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-18
Audio System.................................................3-63
Audio Steering Wheel Controls......................3-83
Fixed Mast Antenna.....................................3-84
Radio Reception..........................................3-84
Setting the Clock.........................................3-64
Theft-Deterrent Feature................................3-82
Audio System(s).............................................3-67
Automatic Door Lock......................................... 2-8
Automatic Door Unlock...................................... 2-8
1

Entry/Exit Lighting...........................................3-16
Event Data Recorders.....................................7-18
Extender, Safety Belt.......................................1-30
Exterior Lamps...............................................3-12
F
Filter
Engine Air Cleaner......................................5-20
Finish Damage.............................................5-103
Fixed Mast Antenna........................................3-84
Flashers, Hazard Warning.................................. 3-6
Flash-to-Pass................................................... 3-8
Flat Tire........................................................5-79
Flat Tire, Changing.........................................5-80
Flat Tire, Storing.............................................5-95
Fluid
Automatic Transmission................................5-21
Power Steering...........................................5-34
Windshield Washer......................................5-35
Front Axle......................................................5-46
Fuel............................................................... 5-5
Additives...................................................... 5-7
California Fuel.............................................. 5-6
E85 (85% Ethanol)........................................ 5-8
Filling a Portable Fuel Container....................5-12Fuel (cont.)
Filling the Tank...........................................5-10
Fuels in Foreign Countries.............................. 5-9
Gage .........................................................3-40
Gasoline Octane........................................... 5-6
Gasoline Specifications.................................. 5-6
Fuses
Engine Compartment Fuse Block.................5-107
Floor Console Fuse Block...........................5-105
Fuses and Circuit Breakers.........................5-105
Windshield Wiper.......................................5-105
G
Gage
Engine Coolant Temperature.........................3-33
Fuel..........................................................3-40
Oil Pressure...............................................3-37
Speedometer..............................................3-25
Voltmeter Gage...........................................3-31
Gasoline
Octane........................................................ 5-6
Specifications............................................... 5-6
Glass, Enhanced Technology............................2-16
GM Mobility Reimbursement Program.................. 7-7
5

Perchlorate Materials Requirements, California...... 5-4
Power
Door Locks.................................................. 2-6
Retained Accessory.....................................2-20
Seat ............................................................ 1-3
Steering Fluid.............................................5-34
Windows....................................................2-14
Privacy..........................................................7-18
Event Data Recorders..................................7-18
Navigation System.......................................7-19
OnStar.......................................................7-19
Radio Frequency Identification.......................7-19
Programmable Automatic Door Locks.................. 2-7
R
Radiator Pressure Cap....................................5-31
Radio Frequency Identification (RFID), Privacy......7-19
Radio(s)........................................................3-67
Radios
Reception...................................................3-84
Setting the Clock.........................................3-64
Theft-Deterrent............................................3-82
Reading Lamps..............................................3-16
Rear Air Conditioning and Heating System.........3-22
Rear Axle......................................................5-45
Locking........................................................ 4-8
Rear Door Security Locks.................................. 2-8Rear Doors....................................................2-12
Rear Heating System......................................3-21
Rear Seat Operation......................................... 1-6
Rearview Mirrors.............................................2-32
Reclining Seatbacks.......................................... 1-3
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-25
Remote Keyless Entry (RKE) System.................. 2-3
Remote Keyless Entry (RKE) System, Operation..... 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-84
Removing the Spare Tire and Tools...................5-81
Replacement Bulbs.........................................5-52
Replacement Parts, Maintenance......................6-15
Reporting Safety Defects
Canadian Government..................................7-15
General Motors...........................................7-16
United States Government............................7-15
Restraint System Check
Checking the Restraint Systems....................1-78
Replacing Restraint System Parts After
a Crash..................................................1-79
Retained Accessory Power...............................2-20
Roadside
Assistance Program....................................... 7-7
Rocking Your Vehicle to Get it Out....................4-19
Routing, Engine Drive Belt...............................6-16
Running the Vehicle While Parked.....................2-31
9

S
Safety Belt Reminders.....................................3-26
Safety Belts
Care of ....................................................5-100
How to Wear Safety Belts Properly................1-15
Lap-Shoulder Belt........................................1-24
Safety Belt Extender....................................1-30
Safety Belt Use During Pregnancy.................1-29
Safety Belts Are for Everyone.......................1-10
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Power Seat.................................................. 1-3
Rear Seat Operation...................................... 1-6
Reclining Seatbacks...................................... 1-3
Secondary Latch System.................................5-92
Securing a Child Restraint
Rear Seat Position......................................1-48
Right Front Seat Position......................1-50, 1-54
Security Light.................................................3-39
Service........................................................... 5-3
Accessories and Modifications......................... 5-3
Adding Equipment to the Outside of the
Vehicle..................................................... 5-5
California Perchlorate Materials
Requirements............................................ 5-4
California Proposition 65 Warning.................... 5-4Service (cont.)
Doing Your Own Work................................... 5-4
Engine Soon Lamp......................................3-34
Publications Ordering Information...................7-16
Service, Scheduling Appointments.....................7-10
Servicing Your Airbag-Equipped Vehicle..............1-76
Setting the Clock............................................3-64
Sheet Metal Damage.....................................5-103
Shifting Into Park............................................2-27
Shifting Out of Park........................................2-29
Signals, Turn and Lane-Change.......................... 3-7
Sliding Side Door............................................. 2-9
Spare Tire.....................................................5-96
Installing....................................................5-84
Removing...................................................5-81
Storing.......................................................5-95
Specifications, Capacities
...............................5-111
Speedometer..................................................3-25
StabiliTrak
®Indicator Light...............................3-33
StabiliTrak®System.......................................... 4-5
Starting the Engine.........................................2-20
Steering.......................................................... 4-8
Steering Wheel Controls, Audio.........................3-83
Steering Wheel, Tilt Wheel................................. 3-6
Storage Areas................................................2-34
Stuck in Sand, Mud, Ice, or Snow.....................4-18
Sun Visors.....................................................2-16
Swing-Out Side Door, 60/40.............................2-10
Swing-Out Windows........................................2-15
10