2009 CHEVROLET EXPRESS CARGO VAN air condition

To purchase service information, seeService
Publications Ordering Information on page 7-16.
Owner Checks and Services on page 6-10tells what
should be checked, when to check it, and what can easily
be done to help keep the vehicle in good condition.
The proper replacement parts, fluids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 6-13andMaintenance Replacement Parts
on page 6-15. When the vehicle is serviced, make sure
these are used. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle. We recommend the use of genuine
parts from your dealer/retailer.
Scheduled Maintenance
This maintenance section applies to vehicles with a
gasoline engine. For diesel engine vehicles, see
the maintenance schedule section in the DURAMAX
®
Diesel manual.
When the CHANGE ENGINE OIL SOON message
displays, service is required for the vehicle. Have the
vehicle serviced as soon as possible within the next
600 miles (1 000 km). It is possible that, if driving under
the best conditions, the engine oil life system may
not indicate that vehicle service is necessary for over
a year. However, the engine oil and filter must be
changed at least once a year and at this time the systemmust be reset. Your dealer/retailer has trained service
technicians who will perform this work using genuine
parts and reset the system.
If the engine oil life system is ever reset accidentally,
service the vehicle within 3,000 miles (5 000 km)
since the last service. Remember to reset the oil life
system whenever the oil is changed. SeeEngine Oil Life
System on page 5-18for information on the Engine
Oil Life System and resetting the system.
When the CHANGE ENGINE OIL SOON message
appears, certain services, checks, and inspections are
required. Required services are described in the
following for “MaintenanceI” and “MaintenanceII.”
Generally, it is recommended that the first service be
MaintenanceI, the second service be MaintenanceII,
and then alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases, MaintenanceIImay
be required more often.
MaintenanceI— Use MaintenanceIif the CHANGE
ENGINE OIL SOON message displays within 10 months
since the vehicle was purchased or MaintenanceII
was performed.
MaintenanceII— Use MaintenanceIIif the previous
service performed was MaintenanceI. Always use
MaintenanceIIwhenever the message displays
10 months or more since the last service or if the
message has not come on at all for one year.
6-4

Maintenance Footnotes
(Gasoline Engine)
This maintenance section applies to vehicles with a
gasoline engine. For diesel engine vehicles, see
the maintenance schedule section in the DURAMAX
®
Diesel manual.
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services
be performed at the indicated intervals and the
maintenance be recorded.
#Lubricate the front suspension, kingpin bushings,
steering linkage, and rear driveline center splines.
(a)Visually inspect brake lines and hoses for proper
hook-up, binding, leaks, cracks, chafing, etc. Inspect
disc brake pads for wear and rotors for surface
condition. Inspect other brake parts, including calipers,
parking brake, etc.
(b)Visually inspect front and rear suspension and
steering system for damaged, loose, or missing parts,
signs of wear, or lack of lubrication. Inspect power
steering lines and hoses for proper hook-up, binding,
leaks, cracks, chafing, etc.(c)Visually inspect hoses and have them replaced if they
are cracked, swollen, or deteriorated. Inspect all pipes,
fittings, and clamps; replace with genuine parts as
needed. To help ensure proper operation, a pressure test
of the cooling system and pressure cap and cleaning the
outside of the radiator and air conditioning condenser is
recommended at least once a year.
(d)Inspect wiper blades for wear, cracking, or
contamination. Clean the windshield and wiper blades,
if contaminated. Replace wiper blades that are worn
or damaged. See Windshield Wiper Blade Replacement
on page 5-53 and Windshield and Wiper Blades on
page 5-102 for more information.
(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any
other loose or damaged safety belt system parts. If you
see anything that might keep a safety belt system
from doing its job, have it repaired. Have any torn or
frayed safety belts replaced. Also see Checking
the Restraint Systems on page 1-78.
(f)Lubricate all key lock cylinders, hood hinges, hood
prop rod pivot, hood latch assembly, secondary
latch, pivots, spring anchor, release pawl, rear
compartment hinges, latches, locks, fuel door hinge,
and any moving seat hardware. More frequent
lubrication may be required when exposed to a corrosive
environment. Applying silicone grease on weatherstrips
with a clean cloth will make them last longer, seal
better, and not stick or squeak.
6-8

(g)Vehicles with Gross Vehicle Weight Rating (GVWR)
above 10,000 lbs (4 536 kg) only: Inspect shields for
damage or looseness. Adjust or replace as required.
This is a Noise Emission Control Service. Applicable to
vehicles sold in the United States and recommended
for vehicles sold in Canada.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
-In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
-In hilly or mountainous terrain.
-When doing frequent trailer towing.
-Uses such as found in taxi, police, or delivery
service.
(i)Drain, flush, and refill cooling system. This service
can be complex; you should have your dealer/retailer
perform this service. See Engine Coolant on page 5-25
for what to use. Inspect hoses. Clean radiator,
condenser, pressure cap, and filler neck. Pressure
test the cooling system and pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.(k)Inspect system. Check all fuel and vapor lines
and hoses for proper hook-up, routing, and condition.
Check that the purge valve works properly, if equipped.
Replace as needed.
(l)If driving regularly under dusty conditions, inspect the
filter at each engine oil change.
(m)Check system for interference or binding and for
damaged or missing parts. Replace parts as needed.
Replace any components that have high effort or
excessive wear. Do not lubricate accelerator or cruise
control cables.
(n)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
(o)Check vent hose at transfer case for kinks and
proper installation. Check to be sure vent hose
is unobstructed, clear, and free of debris. During any
maintenance, if a power washer is used to clean
mud and dirt from the underbody, care should be taken
to not directly spray the transfer case output seals.
High pressure water can overcome the seals and
contaminate the transfer case fluid. Contaminated fluid
will decrease the life of the transfer case and should
be replaced.
(p)Severe Service: Change transfer case fluid if the
vehicle is mainly used for trailer towing or driven in city
traffic, wet environment, or high ambient temperatures.
6-9

Services Provided
•Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
•Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may be
available if you have OnStar
®. For security reasons,
the driver must present identification before this
service is given.
•Emergency Tow From a Public Road or Highway:
Tow to the nearest Chevrolet dealer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in the sand, mud, or snow.
•Flat Tire Change:Service is provided to change a
flat tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inflated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
•Battery Jump Start:Service is provided to jump
start a dead battery.
•Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
•Impound towing caused by violation of any laws.
•Legal fines.
•Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
•Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
•Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
•Lock-Out Service:Vehicle registration is required.
•Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route. There
is a limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
7-9

Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you
with shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must
be supported by original receipts. This requires that you
sign and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
7-11

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are significant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage
is not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
•Check to make sure that you are all right. If you
are uninjured, make sure that no one else in
your vehicle, or the other vehicle, is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
7-13

Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed.
The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
7-18

A
Accessories and Modifications............................ 5-3
Accessory Power Outlets.................................3-18
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-76
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment...........................5-105
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Airbag
Off Light.....................................................3-28
Passenger Status Indicator...........................3-29
Readiness Light..........................................3-27
Airbag System................................................1-58
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-76
Airbag Off Switch........................................1-67
How Does an Airbag Restrain?......................1-65
Passenger Sensing System...........................1-70
Servicing Your Airbag-Equipped Vehicle..........1-76
What Makes an Airbag Inflate?......................1-64
What Will You See After an Airbag Inflates?........1-65
When Should an Airbag Inflate?....................1-63
Where Are the Airbags?...............................1-60
All-Wheel-Drive (AWD) System...................4-8, 5-44
Antenna, Fixed Mast.......................................3-84
Antilock Brake System (ABS)............................. 4-4
Antilock Brake, System Warning Light................3-32Appearance Care
Aluminum Wheels......................................5-102
Care of Safety Belts...................................5-100
Chemical Paint Spotting..............................5-103
Cleaning Exterior Lamps/Lenses..................5-101
Fabric/Carpet..............................................5-98
Finish Care...............................................5-101
Finish Damage..........................................5-103
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-99
Interior Cleaning..........................................5-97
Sheet Metal Damage..................................5-103
Tires........................................................5-103
Underbody Maintenance.............................5-103
Washing Your Vehicle.................................5-100
Weatherstrips............................................5-100
Windshield and Wiper Blades......................5-102
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-18
Audio System.................................................3-63
Audio Steering Wheel Controls......................3-83
Fixed Mast Antenna.....................................3-84
Radio Reception..........................................3-84
Setting the Clock.........................................3-64
Theft-Deterrent Feature................................3-82
Audio System(s).............................................3-67
Automatic Door Lock......................................... 2-8
Automatic Door Unlock...................................... 2-8
1