2009 CHEVROLET EXPRESS CARGO VAN change time

Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes first.
In the U.S., anyone driving the vehicle is covered.
In Canada, a person driving the vehicle without
permission from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notification.
Chevrolet and General Motors of Canada Limited
reserve the right to limit services or payment to an owner
or driver if they decide the claims are made too often,
or the same type of claim is made many times.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide you
with shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer’s
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must
be supported by original receipts. This requires that you
sign and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
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Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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H
Hazard Warning Flashers................................... 3-6
Headlamp Wiring...........................................5-105
Headlamps....................................................5-48
Bulb Replacement.......................................5-48
Daytime Running Lamp................................3-14
Exterior Lamps............................................3-12
Flash-to-Pass............................................... 3-8
Front Turn Signal, Sidemarker and
Parking Lamps.........................................5-50
Halogen Bulbs............................................5-48
High/Low Beam Changer................................ 3-8
On Reminder..............................................3-14
Heater...........................................................3-19
Engine Coolant...........................................2-22
Highbeam On Light.........................................3-39
Highway Hypnosis...........................................4-14
Hill and Mountain Roads..................................4-15
Hood
Checking Things Under................................5-12
Release.....................................................5-13
Horn ............................................................... 3-6
How to Wear Safety Belts Properly...................1-15
I
Ignition Positions.............................................2-19
Infants and Young Children, Restraints...............1-33
Inflation - Tire Pressure...................................5-62Instrument Panel
Brightness..................................................3-15
Cluster.......................................................3-24
Overview..................................................... 3-4
J
Jump Starting.................................................5-40
K
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Labeling, Tire Sidewall.....................................5-55
Lamp
Malfunction Indicator....................................3-34
Lamps
Dome ........................................................3-16
Dome Lamp Override...................................3-16
Reading.....................................................3-16
Lap-Shoulder Belt...........................................1-24
LATCH System for Child Restraints...................1-41
Light
Airbag Off..................................................3-28
Airbag Readiness........................................3-27
Antilock Brake System (ABS) Warning............3-32
6

T
Taillamps.......................................................5-51
Theft-Deterrent, Radio.....................................3-82
Theft-Deterrent Systems...................................2-16
PASS-Key
®III+ Electronic Immobilizer............2-17
PASS-Key®III+ Electronic Immobilizer
Operation................................................2-17
Tilt Wheel........................................................ 3-6
Time, Setting..................................................3-64
Tire
Pressure Light.............................................3-34
Tires.............................................................5-54
Aluminum Wheels, Cleaning........................5-102
Buying New Tires........................................5-72
Chains.......................................................5-78
Changing a Flat Tire....................................5-80
Cleaning...................................................5-103
Different Size..............................................5-73
Dual Tire Operation.....................................5-63
If a Tire Goes Flat.......................................5-79
Inflation - Tire Pressure................................5-62
Inspection and Rotation................................5-69
Installing the Spare Tire................................5-84
Pressure Monitor Operation...........................5-65
Pressure Monitor System..............................5-64
Removing the Flat Tire.................................5-84
Removing the Spare Tire and Tools...............5-81
Secondary Latch System..............................5-92Tires (cont.)
Spare Tire..................................................5-96
Storing a Flat or Spare Tire and Tools............5-95
Tire Sidewall Labeling..................................5-55
Tire Terminology and Definitions....................5-59
Uniform Tire Quality Grading.........................5-74
Wheel Alignment and Tire Balance.................5-76
Wheel Replacement.....................................5-76
When It Is Time for New Tires......................5-71
Tow/Haul Mode ...............................................2-25
Tow/Haul Mode Light.......................................3-40
Towing
Recreational Vehicle.....................................4-25
Towing a Trailer..........................................4-27
Your Vehicle...............................................4-25
Traction
StabiliTrak
®System....................................... 4-5
Transmission
Fluid, Automatic...........................................5-21
Transmission Operation, Automatic....................2-23
Trip Odometer................................................3-25
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
U
Uniform Tire Quality Grading............................5-74
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