2009 CADILLAC SRX service

If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-7for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-13

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1-888-446-2000, or write:
Canadian Cadillac Customer Communication
Centre, CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
7-15

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in a
crash and, if so equipped, to provide antilock braking to
help the driver control the vehicle. These modules may
store data to help your dealer/retailer technician service
your vehicle. Some modules may also store data about
how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
7-16

OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-43in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-20
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-70
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment............................5-98
Adjustable Throttle and Brake Pedal..................2-25
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-22
Airbag
Passenger Status Indicator...........................3-33
Readiness Light..........................................3-32
Airbag System................................................1-56
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-70
How Does an Airbag Restrain?......................1-63
Passenger Sensing System...........................1-65
Servicing Your Airbag-Equipped Vehicle..........1-70
What Makes an Airbag Inate?......................1-63
What Will You See After an Airbag Inates?........1-64
When Should an Airbag Inate?....................1-61
Where Are the Airbags?...............................1-58
All-Wheel Drive...............................................5-42
All-Wheel-Drive (AWD) System........................... 4-8
Analog Clock..................................................3-21Antenna, Rear Side Window.............................3-92
Antenna, XM™ Satellite Radio Antenna
System......................................................3-92
Antilock Brake System (ABS)............................. 4-4
Antilock Brake, System Warning Light................3-37
Appearance Care
Aluminum or Chrome-Plated Wheels..............5-95
Care of Safety Belts....................................5-92
Chemical Paint Spotting...............................5-96
Cleaning Exterior Lamps/Lenses....................5-93
Fabric/Carpet..............................................5-90
Finish Care.................................................5-94
Finish Damage............................................5-96
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-92
Interior Cleaning..........................................5-89
Leather......................................................5-91
Sheet Metal Damage...................................5-96
Speaker Covers..........................................5-92
Tires..........................................................5-96
Underbody Maintenance...............................5-96
Washing Your Vehicle...................................5-93
Weatherstrips..............................................5-93
Windshield and Wiper Blades........................5-94
Wood Panels..............................................5-92
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-20
1

Customer Assistance Information (cont.)
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-14
Roadside Service.......................................... 7-7
Service Publications Ordering Information........7-15
D
Daytime Running Lamp...................................3-16
Defensive Driving............................................. 4-2
Delayed Locking.............................................2-10
Disc, MP3......................................................3-81
Doing Your Own Service Work........................... 5-4
Door
Central Door Unlocking System....................... 2-9
Delayed Locking..........................................2-10
Locks.......................................................... 2-9
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-11
Driver Information Center (DIC).........................3-45
DIC Operation and Displays..........................3-46
DIC Vehicle Customization............................3-60
DIC Warnings and Messages........................3-51
Driving
At Night.....................................................4-24
Before a Long Trip......................................4-26Driving (cont.)
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Highway Hypnosis.......................................4-26
Hill and Mountain Roads..............................4-26
In Rain and on Wet Roads...........................4-25
Off-Road ....................................................4-11
Rocking Your Vehicle to Get it Out.................4-30
Winter........................................................4-27
Dual Climate Control System............................3-22
DVD
Rear Seat Entertainment System...................3-88
E
EDR .............................................................7-16
Electrical System
Add-On Equipment......................................5-98
Fuses and Circuit Breakers...........................5-99
Power Windows and Other Power Options.........5-98
Rear Underseat Fuse Block...............5-103, 5-106
Underhood Fuse Block.................................5-99
Windshield Wiper Fuses...............................5-98
Electronic Immobilizer
PASS-Key
®III+...........................................2-20
Electronic Immobilizer Operation
PASS-Key
®III+...........................................2-21
4

Engine
Air Cleaner/Filter.........................................5-20
Check and Service Engine Soon Lamp...........3-39
Coolant......................................................5-23
Coolant Heater............................................2-26
Coolant Temperature Gage...........................3-38
Coolant Temperature Warning Light................3-38
Drive Belt Routing.......................................6-16
Engine Compartment Overview......................5-12
Exhaust.....................................................2-36
Oil .............................................................5-16
Oil Life System...........................................5-19
Overheated Protection Operating Mode...........5-31
Overheating................................................5-29
Speed Limiter.............................................3-31
Starting......................................................2-24
Entry Lighting.................................................3-18
Event Data Recorders.....................................7-17
Extender, Safety Belt.......................................1-32
Exterior Lighting Battery Saver..........................3-18
F
Filter
Engine Air Cleaner......................................5-20
Finish Damage...............................................5-96
Flashers, Hazard Warning.................................. 3-6Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-73
Flat Tire, Changing.........................................5-74
Flat Tire, Storing.............................................5-85
Fluid
Automatic Transmission................................5-22
Power Steering...........................................5-31
Windshield Washer......................................5-32
Fog Lamp
Fog ...........................................................3-17
Fog Lamp Light..............................................3-43
Front Axle......................................................5-44
Fuel............................................................... 5-5
Additives...................................................... 5-7
California Fuel.............................................. 5-6
Filling a Portable Fuel Container....................5-10
Filling the Tank............................................. 5-8
Fuels in Foreign Countries.............................. 5-7
Gage .........................................................3-44
Gasoline Octane........................................... 5-5
Gasoline Specications.................................. 5-6
Fuses
Fuses and Circuit Breakers...........................5-99
Rear Underseat Fuse Block...............5-103, 5-106
Underhood Fuse Block.................................5-99
Windshield Wiper.........................................5-98
5

Locks
Central Door Unlocking System....................... 2-9
Delayed Locking..........................................2-10
Door ........................................................... 2-9
Lockout Protection.......................................2-11
Power Door ................................................2-10
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-11
Loss of Control...............................................4-10
Lower Anchors and Tethers for Children.............1-43
Luggage Carrier..............................................2-54
Lumbar
Power Controls............................................. 1-4
M
Magnetic Ride Control....................................... 4-8
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-17
Maintenance Replacement Parts....................6-15
Maintenance Requirements............................. 6-2Maintenance Schedule (cont.)
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-39
Manual Seats................................................... 1-2
Memory Seat and Mirrors.................................. 1-5
Message
DIC Warnings and Messages........................3-51
Mirrors
Automatic Dimming Rearview........................2-38
Outside Automatic Dimming Mirror.................2-40
Outside Convex Mirror.................................2-40
Outside Heated Mirrors................................2-40
Outside Power Mirrors..................................2-39
Park Tilt.....................................................2-40
MP3 .............................................................3-81
MyGMLink.com................................................ 7-5
N
Navigation System, Privacy..............................7-18
Navigation/Radio System,
see Navigation Manual.................................3-88
New Vehicle Break-In......................................2-22
8