2009 CADILLAC ESCALADE phone

In addition, the vehicle has a passenger sensing
system for the right front passenger position, which
includes sensors that are part of the passenger
seat. The passenger sensing system may not
operate properly if the original seat trim is replaced
with non-GM covers, upholstery or trim, or with
GM covers, upholstery or trim designed for a
different vehicle. Any object, such as an aftermarket
seat heater or a comfort enhancing pad or device,
installed under or on top of the seat fabric,
could also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing system
from properly turning off the passenger airbag(s).
SeePassenger Sensing System on page 1-85.
If you have any questions, call Customer
Assistance. The phone numbers and addresses for
Customer Assistance are in Step Two of the
Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 8-2.
If the vehicle has rollover roof-rail airbags, see
Different Size Tires and Wheels on page 6-72for
additional important information.Q:Because I have a disability, I have to get my
vehicle modied. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 8-2.
In addition, your dealer/retailer and the service manual
have information about the location of the airbag
sensors, sensing and diagnostic module and airbag
wiring.
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OnStar®Virtual Advisor
OnStar
®Virtual Advisor is a feature of OnStar®
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few
simple voice commands to browse through the various
topics. See the OnStar
®Owner’s Guide for more
information. This feature is only available in the
continental U.S.
OnStar®Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar
®Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-113for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar
®Owner’s Guide for more
information.
How OnStar®Service Works
The OnStar
®system can record and transmit vehicle
information. This information is automatically sent to an
OnStar
®Call Center when the OnStar®button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
®
Hands-Free Calling is used, the vehicle also sends
OnStar®the vehicle’s GPS location so they can provide
services where it is located.
OnStar
®service cannot work unless the vehicle is in a
place where OnStar®has an agreement with a wireless
service provider for service in that area. OnStar®
service also cannot work unless the vehicle is in a place
where the wireless service provider OnStar®has hired
for that area has coverage, network capacity and
reception when the service is needed, and technology
that is compatible with the OnStar
®service. Not all
services are available everywhere, particularly in remote
or enclosed areas, or at all times.
Location information about the vehicle is only
available if the GPS satellite signals are
unobstructed and available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
®
equipment to operate. There are other problems OnStar®
cannot control that may prevent OnStar®from providing
OnStar®service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
2-54

Using Universal Home Remote
Press and hold the appropriate button for at least half of
a second. The indicator light will come on while the
signal is being transmitted.
Reprogramming Universal Home
Remote Buttons
Any of the three buttons can be reprogrammed by
repeating the instructions.
Erasing Universal Home Remote
Buttons
The programmed buttons should be erased when the
vehicle is sold or the lease ends.To erase either Rolling Code or Fixed Code on the
Universal Home Remote device:
1. Press and hold the two outside buttons at the same
time for approximately 20 seconds, until the
indicator lights, located directly above the buttons,
begin to blink rapidly.
2. Once the indicator lights begin to blink, release both
buttons. The codes from all buttons will be erased.
For help or information on the Universal Home Remote
System, call the customer assistance phone number
underCustomer Assistance Offices on page 8-5.
2-61

Battery Run-Down Protection
This feature shuts off the dome lamps if they are left on
for more than 10 minutes when the ignition is in
LOCK/OFF. This helps to prevent the battery from
running down.
Accessory Power Outlet(s)
The accessory power outlets let you plug in auxiliary
electrical equipment, such as a cellular telephone.
The vehicle has three accessory power outlets. They
are located inside the oor console storage bin, on the
back of the oor console, and in the rear cargo area
on the passenger side.
To use an accessory power outlet, remove the protective
cap. When not in use, always cover the accessory
power outlet with the protective cap.
Certain power accessory plugs may not be compatible
to the accessory power outlet and could result in
blown adapter or vehicle fuses. If you experience a
problem, see your dealer/retailer for additional
information on the accessory power plugs.The accessory power outlets are powered, even when
the ignition is in LOCK/OFF. Continuing to use
power outlets while the ignition is in LOCK/OFF may
cause the vehicle’s battery to run down.
Notice:Adding any electrical equipment to the
vehicle can damage it or keep other components
from working as they should. The repairs would not
be covered by the vehicle warranty. Do not use
equipment exceeding maximum amperage rating of
20 amperes. Check with your dealer/retailer before
adding electrical equipment.
When adding electrical equipment, be sure to follow the
proper installation instructions included with the
equipment. Do not use equipment exceeding the
maximum amperage rating of 20 amperes.
Notice:Improper use of the power outlet can cause
damage not covered by the warranty. Do not hang
any type of accessory or accessory bracket from the
plug because the power outlets are designed for
accessory power plugs only.
3-23

Compass Calibration
The compass can be manually calibrated. Only calibrate
the compass in a magnetically clean and safe location,
such as an open parking lot, where driving the vehicle in
circles is not a danger. It is suggested to calibrate
away from tall buildings, utility wires, manhole covers, or
other industrial structures, if possible.
If CAL should ever appear in the DIC display, the
compass should be calibrated.
If the DIC display does not show a heading, for example,
N for North, or the heading does not change after
making turns, there may be a strong magnetic eld
interfering with the compass. Such interference may be
caused by a magnetic CB or cell phone antenna
mount, a magnetic emergency light, magnetic note pad
holder, or any other magnetic item. Turn off the
vehicle, move the magnetic item, then turn on the
vehicle and calibrate the compass.To calibrate the compass, use the following procedure:Compass Calibration Procedure
1. Before calibrating the compass, make sure the
compass zone is set to the variance zone in
which the vehicle is located. See “Compass
Variance (Zone) Procedure” earlier in this section.
Do not operate any switches such as window,
sunroof, climate controls, seats, etc. during
the calibration procedure.
2. Press the vehicle information button until PRESS
V
TO CALIBRATE COMPAS (Compass) displays.
3. Press the set/reset button to start the compass
calibration.
4. The DIC will display CALIBRATING: DRIVE IN
CIRCLES. Drive the vehicle in tight circles at less
than 5 mph (8 km/h) to complete the calibration. The
DIC will display CALIBRATION COMPLETE for a
few seconds when the calibration is complete. The
DIC display will then return to the previous menu.
3-53

Notice:Contact your dealer/retailer before adding
any equipment.
Adding audio or communication equipment could
interfere with the operation of the vehicle’s engine,
radio, or other systems, and could damage them.
Follow federal rules covering mobile radio and
telephone equipment.
The vehicle has Retained Accessory Power (RAP). With
RAP, the audio system can be played even after the
ignition is turned off. SeeRetained Accessory Power
(RAP) on page 2-26for more information.
Bluetooth®
Vehicles with a Bluetooth®system can use a Bluetooth®
capable cell phone with a Hands Free Prole to make
and receive phone calls. The system can be used while
the key is in ON/RUN or ACC/ACCESSORY position.
The range of the Bluetooth
®system can be up to 30 ft.
(9.1 m). Not all phones support all functions, and not
all phones are guaranteed to work with the in-vehicle
Bluetooth
®system. See gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth®system uses voice recognition to interpret
voice commands to dial phone numbers and name tags.
Noise:Keep interior noise levels to a minimum. The
system may not recognize voice commands if there is
too much background noise.
When to Speak:A short tone sounds after the system
responds indicating when it is waiting for a voice
command. Wait until the tone and then speak.
How to Speak:Speak clearly in a calm and natural
voice.
Audio System
When using the in-vehicle Bluetooth®system, sound
comes through the vehicle’s front audio system speakers
and overrides the audio system. Use the audio system
volume knob, during a call, to change the volume level.
The adjusted volume level remains in memory for later
calls. To prevent missed calls, a minimum volume level is
used if the volume is turned down too low.
3-73

Bluetooth®Controls
Use the buttons located on the steering wheel to
operate the in-vehicle Bluetooth®system. SeeAudio
Steering Wheel Controls on page 3-113for more
information.
bg(Push To Talk):Press to answer incoming calls,
to conrm system information, and to start speech
recognition.
cx(Phone On Hook):Press to end a call, reject a
call, or to cancel an operation.
Pairing
A Bluetooth®enabled cell phone must be paired to the
in-vehicle Bluetooth®system rst and then connected
to the vehicle before it can be used. See the cell phone
manufacturers user guide for Bluetooth
®functions
before pairing the cell phone. If a Bluetooth®phone is
not connected, calls will be made using OnStar®
Hands-Free Calling, if available. Refer to the OnStar®
owner’s guide for more information.Pairing Information:
Up to ve cell phones can be paired to the in-vehicle
Bluetooth®system.
The pairing process is disabled when the vehicle is
moving.
The in-vehicle Bluetooth®system automatically links
with the rst available paired cell phone in the order
the phone was paired.
Only one paired cell phone can be connected to the
in-vehicle Bluetooth®system at a time.
Pairing should only need to be completed once,
unless changes to the pairing information have
been made or the phone is deleted.
To link to a different paired phone, see Linking to a
Different Phone later in this section.
3-74

Pairing a Phone
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Bluetooth
®”. The system responds with
“Bluetooth®ready” followed by a tone.
3. Say “Pair”. The system responds with instructions
and a four digit PIN number. The PIN number will
be used in Step 4.
4. Start the Pairing process on the cell phone that will
be paired to the vehicle. Reference the cell phone
manufacturers user guide for information on
this process.
Locate the device named “General Motors” in the
list on the cellular phone and follow the instructions
on the cell phone to enter the four digit PIN
number that was provided in Step 3.
5. The system prompts for a name for the phone. Use
a name that best describes the phone. This name
will be used to indicate which phone is connected.
The system then conrms the name provided.
6. The system responds with “ has
been successfully paired” after the pairing process
is complete.
7. Repeat Steps 1 through 7 for additional phones to
be paired.
Listing All Paired and Connected Phones
1. Press and holdbgfor two seconds. The
system responds with “Ready” followed by a tone.
2. Say “Bluetooth
®”. The system responds with
“Bluetooth®ready” followed by a tone.
3. Say “List”. The system lists all the paired Bluetooth
®
devices. If a phone is connected to the vehicle, the
system will say “Is connected” after the connected
phone.
Deleting a Paired Phone
1. Press and holdbgfor two seconds. The system
responds with “Ready” followed by a tone.
2. Say “Bluetooth
®”. The system responds with
“Bluetooth®ready” followed by a tone.
3. Say “Delete”. The system asks which phone to
delete followed by a tone.
4. Say the name of the phone to be deleted. If the
phone name is unknown, use the “List” command
for a list of all paired phones. The system responds
with “Would you like to delete ?
Yes or No” followed by a tone
5. Say “Yes” to delete the phone. The system
responds with “OK, deleting ”.
3-75