2009 CADILLAC ESCALADE mileage

Speedometer and Odometer
The speedometer shows the vehicle’s speed in both
miles per hour (mph) and kilometers per hour (km/h).
The vehicle’s odometer works together with the
Driver Information Center (DIC). The Trip odometer
can be set. See “Trip Odometer” underDIC Operation
and Displays on page 3-46for more information.
The odometer mileage can be checked while the
vehicle is not running. Simply press the trip stem
on the instrument panel cluster.
If the vehicle ever needs a new odometer installed,
the new one will be set to the correct mileage total
of the old odometer.
Trip Odometer
The trip odometer can show how far the vehicle has
been driven since the trip odometer was last set to zero.
For more information see “Trip Odometer” underDIC
Operation and Displays on page 3-46.
Tachometer
The tachometer displays the engine speed in revolutions
per minute (rpm).
Safety Belt Reminders
Safety Belt Reminder Light
When the engine is started, a chime sounds for several
seconds to remind a driver to fasten the safety belt,
unless the driver safety belt is already buckled.
The safety belt light comes
on and stays on for
several seconds, then
ashes for several more.
This chime and light are repeated if the driver remains
unbuckled and the vehicle is in motion. If the driver
safety belt is already buckled, neither the chime nor the
light comes on.
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Your Driving, the Road, and
the Vehicle
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
Avoid fast starts and accelerate smoothly.
Brake gradually and avoid abrupt stops.
Avoid idling the engine for long periods of time.
When road and weather conditions are appropriate,
use cruise control, if equipped.
Always follow posted speed limits or drive more
slowly when conditions require.
Keep vehicle tires properly inated.
Combine several trips into a single trip.
Replace the vehicle’s tires with the same
TPC Spec number molded into the tire’s
sidewall near the size.
Follow recommended scheduled maintenance.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The rst step in driving defensively is to
wear your safety belt — SeeSafety Belts: They Are for
Everyone on page 1-28.
{CAUTION:
Assume that other road users (pedestrians,
bicyclists, and other drivers) are going to be
careless and make mistakes. Anticipate what
they might do and be ready. In addition:
Allow enough following distance between
you and the driver in front of you.
Focus on the task of driving.
Driver distraction can cause collisions resulting in
injury or possible death. These simple defensive
driving techniques could save your life.
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This vehicle has an airbag system. Before attempting to
do your own service work, seeServicing Your
Airbag-Equipped Vehicle on page 1-91.
Keep a record with all parts receipts and list the mileage
and the date of any service work performed. See
Maintenance Record on page 7-16.
Adding Equipment to the Outside of
the Vehicle
Things added to the outside of the vehicle can affect the
airow around it. This can cause wind noise and can
affect fuel economy and windshield washer performance.
Check with your dealer/retailer before adding equipment
to the outside of the vehicle.
Fuel
Use of the recommended fuel is an important part of the
proper maintenance of this vehicle. To help keep the
engine clean and maintain optimum vehicle performance,
we recommend the use of gasoline advertised as TOP
TIER Detergent Gasoline.
The 8th digit of the Vehicle Identication Number (VIN)
shows the code letter or number that identies the
vehicle’s engine. The VIN is at the top left of the
instrument panel. SeeVehicle Identification Number
(VIN) on page 6-102.If the vehicle has the 6.2L V8 engine (VIN Code 2),
you can use either unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85); also seeFuel E85
(85% Ethanol) on page 6-7. In all other engines, use only
unleaded gasoline. SeeGasoline Octane on page 6-5.
Gasoline Octane
If the vehicle has the 6.0L V8 engine (VIN Code 5), use
regular unleaded gasoline with a posted octane rating of
87 or higher. If the octane rating is less than 87, you
might notice an audible knocking noise when you drive,
commonly referred to as spark knock. If this occurs, use a
gasoline rated at 87 octane or higher as soon as possible.
If you are using gasoline rated at 87 octane or higher and
you hear heavy knocking, the engine needs service.
If the vehicle has the 6.2L V8 engine (VIN Code 2), use
premium unleaded gasoline with a posted octane rating
of 91 or higher. You can also use regular unleaded
gasoline rated at 87 octane or higher, but the vehicle’s
acceleration could be slightly reduced, and you might
notice a slight audible knocking noise, commonly referred
to as spark knock. If the octane is less than 87, you might
notice a heavy knocking noise when you drive. If this
occurs, use a gasoline rated at 87 octane or higher as
soon as possible. Otherwise, you could damage the
engine. If you are using gasoline rated at 87 octane or
higher and you hear heavy knocking, the engine needs
service.
6-5

Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
that is needed for good performance and engine
protection.
Engine oil system ushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system
must be reset every time the oil is changed.
When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE ENGINE OIL SOON message comes on.
SeeDIC Warnings and Messages on page 3-54.Change the oil as soon as possible within the next
600 miles (1 000 km). It is possible that, if driving under
the best conditions, the oil life system might not
indicate that an oil change is necessary for over a year.
However, the engine oil and lter must be changed
at least once a year and at this time the system must
be reset. Your dealer/retailer has trained service people
who will perform this work using genuine parts and
reset the system. It is also important to check the oil
regularly and keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.How to Reset the Engine Oil Life
System
The Engine Oil Life System calculates when to change
the engine oil and lter based on vehicle use.
Whenever the oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where the oil is changed prior to
a CHANGE ENGINE OIL SOON message being turned
on, reset the system.
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At Least Once a Month
Tire Ination Check
Inspect the vehicle’s tires and make sure they are inated
to the correct pressures. Do not forget to check the spare
tire, if the vehicle has one. SeeInflation - Tire Pressure
on page 6-61. If the vehicle has a spare tire, check to
make sure it is stored securely. SeeChanging a Flat Tire
on page 6-76.
Tire Wear Inspection
Tire rotation may be required for high mileage highway
drivers prior to the Engine Oil Life System service
notication. Check the tires for wear and, if necessary,
rotate the tires. SeeTire Inspection and Rotation on
page 6-68.
At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.
1. Before starting this check, be sure there is enough
room around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. SeeParking Brake on page 2-34.
Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle
should start only in P (Park) or N (Neutral). If the
vehicle starts in any other position, contact
your dealer/retailer for service.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the
following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is
why we suggest following Step One rst.
STEP THREE (U.S. Owners):Both General Motors
and your dealer are committed to making sure you are
completely satised with your new vehicle. However,
if you continue to remain unsatised after following the
procedure outlined in Steps One and Two, you can
le with the Better Business Bureau (BBB) Auto
Line Program to enforce your rights.
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in the
Mediation/Arbitration Program
In the event that you do not feel your concerns have been
addressed after the following the procedure outlined in
Steps One and Two. General Motors of Canada Limited
wants you to be aware of its participation in a no-charge
mediation/Arbitration program. General Motors of
Canada Limited has committed to binding arbitration of
owner disputes involving factory-related vehicle service
claims. The program provides for the review of the facts
involved by an impartial third party arbiter, and may
include an informal hearing before the arbiter. The
program is designed so that the entire dispute settlement
process, from the time you le your complaint to the nal
decision, should be completed in approximately 70 days.
We believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.
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Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. If you obtain a rental vehicle on your own, please
see your dealer for the maximum number of days
allowed and the allowance per rental day. Rental
reimbursement must be supported by original receipts.
This requires that you sign and complete a rental
agreement and meet state, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
will diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new parts made with
the same materials and construction methods as
the parts with which your vehicle was originally built.
Genuine GM Collision parts are your best choice
to ensure that your vehicle’s designed appearance,
durability and safety are preserved. The use of Genuine
GM parts can help maintain your GM New Vehicle
Warranty.
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