OnStar®Virtual Advisor
OnStar
®Virtual Advisor is a feature of OnStar®
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few
simple voice commands to browse through the various
topics. See the OnStar
®Owner’s Guide for more
information. This feature is only available in the
continental U.S.
OnStar®Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar
®Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-113for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar
®Owner’s Guide for more
information.
How OnStar®Service Works
The OnStar
®system can record and transmit vehicle
information. This information is automatically sent to an
OnStar
®Call Center when the OnStar®button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
®
Hands-Free Calling is used, the vehicle also sends
OnStar®the vehicle’s GPS location so they can provide
services where it is located.
OnStar
®service cannot work unless the vehicle is in a
place where OnStar®has an agreement with a wireless
service provider for service in that area. OnStar®
service also cannot work unless the vehicle is in a place
where the wireless service provider OnStar®has hired
for that area has coverage, network capacity and
reception when the service is needed, and technology
that is compatible with the OnStar
®service. Not all
services are available everywhere, particularly in remote
or enclosed areas, or at all times.
Location information about the vehicle is only
available if the GPS satellite signals are
unobstructed and available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
®
equipment to operate. There are other problems OnStar®
cannot control that may prevent OnStar®from providing
OnStar®service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
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