2009 CADILLAC ESCALADE ignition

Problem Recommended Action
No power. The ignition might not be
turned ON/RUN or in
ACC/ACCESSORY.
The picture does not ll the
screen. There are black
borders on the top and
bottom or on both sides or
it looks stretched out.Check the display mode
settings in the setup menu
by pressing the display
menu button on the remote
control.
In auxiliary mode, the
picture moves or scrolls.Check the auxiliary input
connections at both
devices.
The remote control does
not work.Check to make sure there
is no obstruction between
the remote control and the
transmitter window.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
After stopping the player, I
push Play but sometimes
the DVD starts where I left
off and sometimes at the
beginning.If the stop button was
pressed one time, the
DVD player resumes
playing where the DVD
was stopped. If the stop
button was pressed
two times the DVD player
begins to play from the
beginning of the DVD.Problem Recommended Action
The auxiliary source is
running but there is no
picture or sound.Check that the RSE video
screen is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range, and interference
from cellular telephone
towers or by using a
cellular telephone in the
vehicle.
Check that the
headphones are on
correctly using the L (left)
and R (right) on the
headphones.
I lost the remote and/or
the headphones.See your dealer/retailer
for assistance.
The DVD is playing, but
there is no picture or
sound.Check that the RSE video
screen is sourced to the
DVD player.
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DVD Display Error Messages
The DVD display error message depends on which
radio the vehicle has. The video screen might display
one of the following:
Disc Load/Eject Error:Displays when there are disc
load or eject problems.
Disc Format Error:Displays if the disc is inserted with
the disc label wrong side up, or if the disc is damaged.
Disc Region Error:Displays, if the disc is not from
a correct region.
No Disc Inserted:Displays, if no disc is present when
Zor DVD AUX is pressed on the radio.
DVD Distortion
Video distortion may occur when operating cellular
phones, scanners, CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It might be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead Console
When cleaning the RSE overhead console surface, use
only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage can result.
Rear Seat Entertainment (RSE)
System (Headrest DVD)
Vehicles with an RSE system include two head restraint
video display screens with integrated DVD players,
auxiliary inputs, two wireless headphones, and a remote
control. This system works independently from the
vehicle’s Overhead DVD RSE system. See the vehicle’s
owners manual for information about the Overhead
DVD RSE system.
The vehicle has a feature called Retained Accessory
Power (RAP). With RAP, the RSE system can be played
even after the ignition is turned off. See “Retained
Accessory Power (RAP)” in the owners manual for more
information.
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Installing the DVD Map Disc
Your dealer/retailer may have installed the map DVD. If
the map DVD was not installed, do the following to load it:
1. Turn the ignition on.
2. Press
Oto turn the navigation system on.
3. Load the map DVD partway into the slot located
just below the screen. The system pulls it in.
4. If the Caution screen appears, touch the
OK screen button to agree.
DVD Map Disc Messages
If Disc Read Error appears on the display and/or the
map disc comes out, it could be for one of the following
reasons:
If the map disc was installed into the CD slot.
See “Installing the DVD Map Disc” previously.
It is very hot, when the temperature returns to
normal, the map disc should play.
You are driving on a very rough road. When the road
becomes smoother, the map disc should play.
The map disc is dirty, scratched, wet,
or upside down.
If any error occurs repeatedly or if an error cannot be
corrected, contact your dealer/retailer.
Ejecting the DVD Map Disc
Z
(DVD Map Disc Eject):Press to eject the
DVD map disc. This button is located next to the
upper disc slot.
Handling the DVD Map Disc
When handling the DVD map disc, be careful
of the following:
Handle the disc very carefully to avoid
contamination or aws. Signals may not read out
properly if the disc gets contaminated or awed.
If the disc gets soiled, use a soft cloth to gently wipe
it out from the center of the disc to the outside.
Do not use photographic record cleaner, solvents,
or other cleaners.
Do not use the disc to rest on while writing or
drawing using any writing utensil or attach a
seal to any of the sides or the disc.
Do not keep the disc in direct sunlight, high
temperatures, or humidity.
After using the disc, place it back into the
original case.
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No Artist Info:No artist information is available.
The system is working properly.
No Title Info:No song title information is available.
The system is working properly.
No CAT Info:No category information is available.
The system is working properly.
CAT Not Found:There are no channels available for
the selected category. The system is working properly.
No Information:No text or informational messages
are available. The system is working properly.
XM Theftlocked:The XM™ receiver may have
previously been in another vehicle. For security
purposes, XM™ receivers cannot be swapped between
vehicles. If this message is received after having
your vehicle serviced, check with your dealer/retailer.
XM Radio ID:If tuned to channel 0, this message
will alternate with the XM™ Radio eight digit radio
ID label. This label is needed to activate the service.
Unknown:If this message is received when tuned
to channel 0, there may be a receiver fault. Consult
with your dealer/retailer.
Check XM Receiver:If this message does not clear
within a short period of time, the receiver may have
a fault. Consult with your dealer/retailer.CD Player
The player can be used for CD, MP3, DVD audio, and
as a DVD video player. SeeDVD Player on page 4-74
for more information about DVD audio and video.
Six-Disc CD Player
While playing a CD, the navigation system is available.
When you insert a CD, the CD tab displays. If a
DSP setting is selected for the CD, it activates each
time you play a CD.
If the ignition or radio is turned off with a CD in the
player, it stays in the player. When the ignition or radio
is turned on, the CD starts playing where it stopped,
if it was the last selected audio source.
As each new track starts to play, the track number
displays.
If an error appears on the display, see “CD Messages”
later in this section.
If viewing a map screen, touch the CD screen button.
The display will split between the audio screen and
the map screen. If you do not want to view a split screen
or you are not on a map screen, press the AUDIO
key then press the AUDIO key repeatedly until CD is
selected or touch the CD screen button.
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Order of Play
Play will begin from the rst track under the root
directory. When all tracks from the root directory have
been played, play will continue from les according
to their numerical listing. After playing the last track from
the last folder, play will begin again at the rst track of
the rst folder or root directory.
When play enters a new folder, the display will not
automatically show the new folder name. The new track
name will appear on the display.
File System and Naming
The song name that will display will be the song name
that is contained in the ID3 tag. If the song name is
not present in the ID3 tag, then the radio will display the
le name without the extension (such as .mp3) as the
track name.
Track names longer than 32 characters or four pages
will be shortened. The display will not show parts
of words on the last page of text and the extension of
the lename will not display.
Playing an MP3
While playing a CD, the navigation system is available.
When you insert a CD, the CD tab will display. If
you select a DSP setting for the CD, it will be activated
each time you play a CD.If you turn off the ignition or radio with a CD in the
player, it will stay in the player. When you turn on the
ignition or radio, the CD will start playing where it
stopped, if it was the last selected audio source.
As each new track starts to play, the track number will
appear on the display.
If an error appears on the display, see “CD Messages”
later in this section.
If viewing a map screen, touch the CD screen button.
The display will split between the audio screen and
the map screen. If you do not want to view a split screen
or you are not on a map screen, press the AUDIO
key then press the AUDIO key repeatedly until CD is
selected or touch the CD screen button.
M(Load):To load one disc, do the following:
1. Press the load hard key and follow the screen
message displayed.
2. When the system displays “Insert Disc (number)”,
insert the disc partway into the slot, label side up.
The system will pull it into the rst available slot and
start playing. The system will display the type of
disc inserted.
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3. For the second row display select the Rear AUX
screen button next to Rear Display 1 and for the
third row display select the Rear AUX screen button
next to Rear Display 2. Each screen works
independently of the other. The second row screen
can watch a DVD while the third row screen can
use the auxiliary device.
The rear seat passengers can also use the remote
control to change the functions of the RSE. SeeRear
Seat Entertainment (RSE) System (Overhead) on
page 3-85orRear Seat Entertainment (RSE) System
(Headrest DVD) on page 3-95for more information.
Voice Recognition
The navigation system’s voice recognition allows for
hands-free operation of the navigation system,
audio system, and OnStar
®features. The DVD map
disc must be installed in the navigation system for voice
recognition to work. See “Installing the DVD Map
Disc” underMaps on page 4-14for more information.
Voice recognition can be used when the ignition is on or
when Retained Accessory Power (RAP) is active. See
“Retained Accessory Power (RAP)” in the Index of
your vehicle’s owner manual for more information.To use voice recognition, do the following:
1. Push and hold the
SRCE button on the
steering wheel until you
hear a beep. The
audio system mutes.
2. Clearly state one of the commands listed on the
following pages.
Helpful Hints for Stating Commands

When a multiple command is available, choose the
command that works best.
Words that are in brackets are optional. For
example, for the command Radio [band] [select] FM,
stating Radio FM or Radio select FM are both
valid commands.
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Antilock Brake System (ABS)
This vehicle has the Antilock Brake System (ABS),
an advanced electronic braking system that will
help prevent a braking skid.
When the engine is started and the vehicle begins to
drive away, ABS checks itself. A momentary motor
or clicking noise might be heard while this test is going
on. This is normal.
If there is a problem with
ABS, this warning light
stays on. SeeAntilock
Brake System (ABS)
Warning Light on
page 3-38.
Along with ABS, the vehicle has a Dynamic Rear
Proportioning (DRP) system. If there is a DRP problem,
both the brake and ABS warning lights come on
accompanied by a 10-second chime. The lights and
chime will come on each time the ignition is turned on
until the problem is repaired. See your dealer/retailer for
service.Let us say the road is wet and you are driving safely.
Suddenly, an animal jumps out in front of you. You slam
on the brakes and continue braking. Here is what
happens with ABS:
A computer senses that the wheels are slowing down.
If one of the wheels is about to stop rolling, the computer
will separately work the brakes at each front wheel
and at both rear wheels.
ABS can change the brake pressure to each wheel, as
required, faster than any driver could. This can help
the driver steer around the obstacle while braking hard.
As the brakes are applied, the computer keeps
receiving updates on wheel speed and controls braking
pressure accordingly.
Remember: ABS does not change the time needed to
get a foot up to the brake pedal or always decrease
stopping distance. If you get too close to the vehicle in
front of you, there will not be enough time to apply
the brakes if that vehicle suddenly slows or stops.
Always leave enough room up ahead to stop, even
with ABS.
5-5

Driving in Water
{CAUTION:
Driving through rushing water can be dangerous.
Deep water can sweep your vehicle downstream
and you and your passengers could drown. If it is
only shallow water, it can still wash away the
ground from under your tires, and you could lose
traction and roll the vehicle over. Do not drive
through rushing water.
Heavy rain can mean ash ooding, and ood waters
demand extreme caution.
Find out how deep the water is before driving through it.
Do not try it if it is deep enough to cover the wheel
hubs, axles, or exhaust pipe — you probably will not get
through. Deep water can damage the axle and other
vehicle parts.
If the water is not too deep, drive slowly through it. At
faster speeds, water splashes on the ignition system and
the vehicle can stall. Stalling can also occur if you get the
tailpipe under water. If the tailpipe is under water, you will
never be able to start the engine. When going throughwater, remember that when the brakes get wet, it might
take longer to stop. SeeDriving in Rain and on Wet
Roads on page 5-25.
After Off-Road Driving
Remove any brush or debris that has collected on the
underbody, chassis, or under the hood. These
accumulations can be a re hazard.
After operation in mud or sand, have the brake linings
cleaned and checked. These substances can cause
glazing and uneven braking. Check the body structure,
steering, suspension, wheels, tires, and exhaust
system for damage and check the fuel lines and cooling
system for any leakage.
The vehicle requires more frequent service due to
off-road use. Refer to the Maintenance Schedule for
additional information.
Driving at Night
Night driving is more dangerous than day driving because
some drivers are likely to be impaired — by alcohol or
drugs, with night vision problems, or by fatigue.
Night driving tips include:
Drive defensively.
Do not drink and drive.
Reduce headlamp glare by adjusting the inside
rearview mirror.
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