2009 CADILLAC ESCALADE change time

Engine Oil Additives / Engine Oil
Flushes
Do not add anything to the oil. The recommended oils
with the starburst symbol that meet GM standards are all
that is needed for good performance and engine
protection.
Engine oil system ushes are not recommended and
could cause engine damage not covered by the vehicle
warranty.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that indicates when
to change the engine oil and lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change is indicated can vary considerably.
For the oil life system to work properly, the system
must be reset every time the oil is changed.
When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE ENGINE OIL SOON message comes on.
SeeDIC Warnings and Messages on page 3-54.Change the oil as soon as possible within the next
600 miles (1 000 km). It is possible that, if driving under
the best conditions, the oil life system might not
indicate that an oil change is necessary for over a year.
However, the engine oil and lter must be changed
at least once a year and at this time the system must
be reset. Your dealer/retailer has trained service people
who will perform this work using genuine parts and
reset the system. It is also important to check the oil
regularly and keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system whenever
the oil is changed.How to Reset the Engine Oil Life
System
The Engine Oil Life System calculates when to change
the engine oil and lter based on vehicle use.
Whenever the oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where the oil is changed prior to
a CHANGE ENGINE OIL SOON message being turned
on, reset the system.
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Replacing Brake System Parts
The braking system on a vehicle is complex. Its many
parts have to be of top quality and work well together if
the vehicle is to have really good braking. The vehicle
was designed and tested with top-quality brake parts.
When parts of the braking system are replaced — for
example, when the brake linings wear down and new
ones are installed — be sure to get new approved
replacement parts. If this is not done, the brakes might
not work properly. For example, if someone puts in brake
linings that are wrong for the vehicle, the balance
between the front and rear brakes can change — for the
worse. The braking performance expected can change in
many other ways if the wrong replacement brake parts
are installed.
Battery
If the vehicle is a Two-mode Hybrid, see the Two-mode
Hybrid manual for more information.
This vehicle has a maintenance free battery. When it is
time for a new battery, see your dealer/retailer for
one that has the replacement number shown on the
original battery’s label. SeeEngine Compartment
Overview on page 6-14for battery location.Warning:Battery posts, terminals, and related
accessories contain lead and lead compounds,
chemicals known to the State of California to cause
cancer and reproductive harm. Wash hands after
handling.
Vehicle Storage
{CAUTION:
Batteries have acid that can burn you and gas that
can explode. You can be badly hurt if you are not
careful. SeeJump Starting on page 6-40for tips
on working around a battery without getting hurt.
Infrequent Usage: If the vehicle is driven infrequently,
remove the black, negative (−) cable from the battery.
This helps keep the battery from running down.
Extended Storage: For extended storage of the vehicle,
remove the black, negative (−) cable from the battery or
use a battery trickle charger. This helps maintain the
charge of the battery over an extended period of time.
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{CAUTION:
Rust or dirt on a wheel, or on the parts to
which it is fastened, can make wheel nuts
become loose after time. The wheel could
come off and cause an accident. When you
change a wheel, remove any rust or dirt from
places where the wheel attaches to the
vehicle. In an emergency, you can use a
cloth or a paper towel to do this; but be sure
to use a scraper or wire brush later, if
needed, to get all the rust or dirt off. See
Changing a Flat Tire on page 6-76.
Make sure the spare tire is stored securely. Push,
pull, and then try to rotate or turn the tire. If it
moves, tighten the cable. SeeStoring a Flat or
Spare Tire and Tools on page 6-89.
When It Is Time for New Tires
Various factors, such as maintenance, temperatures,
driving speeds, vehicle loading, and road conditions,
inuence when you need new tires.One way to tell when it is
time for new tires is to
check the treadwear
indicators, which appear
when your tires have
only 1/16 inch (1.6 mm) or
less of tread remaining.
Some commercial
truck tires may not have
treadwear indicators.
You need new tires if any of the following statements
are true:
You can see the indicators at three or more places
around the tire.
You can see cord or fabric showing through the
tire’s rubber.
The tread or sidewall is cracked, cut, or snagged
deep enough to show cord or fabric.
The tire has a bump, bulge, or split.
The tire has a puncture, cut, or other damage that
cannot be repaired well because of the size or
location of the damage.
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Owner Checks and Services on page 7-9tells what
should be checked, when to check it, and what can easily
be done to help keep the vehicle in good condition.
The proper replacement parts, uids, and lubricants to
use are listed inRecommended Fluids and Lubricants
on page 7-13andMaintenance Replacement Parts
on page 7-15. When the vehicle is serviced, make sure
these are used. All parts should be replaced and all
necessary repairs done before you or anyone else
drives the vehicle. We recommend the use of genuine
parts from your dealer/retailer.
Scheduled Maintenance
To maintain the ride, handling, and performance
of this vehicle, it is important that the rst tire
rotation service be performed when the vehicle
has 5,000 to 8,000 miles (8 000 to 13 000 km).
Check tires for ination pressures and wear. See
Tires on page 6-56. Rotate tires. SeeTire Inspection
and Rotation on page 6-68and “Tire Wear Inspection” in
At Least Once a Month on page 7-10.When the CHANGE ENGINE OIL SOON message
displays, service is required for the vehicle. Have
the vehicle serviced as soon as possible within the
next 600 miles (1 000 km). It is possible that, if driving
under the best conditions, the engine oil life system may
not indicate that vehicle service is necessary for over
a year. However, the engine oil and lter must be
changed at least once a year and at this time the system
must be reset. Your dealer/retailer has trained service
technicians who will perform this work using genuine
parts and reset the system.
If the engine oil life system is ever reset accidentally,
service your vehicle within 3,000 miles (5 000 km) since
the last service. Remember to reset the oil life system
whenever the oil is changed. SeeEngine Oil Life System
on page 6-18for information on the Engine Oil Life
System and resetting the system.
7-4

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you may be required to resort to this informal
dispute resolution program prior to ling a court action,
use of the program is free of charge and your case will
generally be heard within 40 days. If you do not agree
with the decision given in your case, you may reject it and
proceed with any other venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age, mileage
and other factors. General Motors reserves the right to
change eligibility limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in the
Mediation/Arbitration Program
In the event that you do not feel your concerns have been
addressed after the following the procedure outlined in
Steps One and Two. General Motors of Canada Limited
wants you to be aware of its participation in a no-charge
mediation/Arbitration program. General Motors of
Canada Limited has committed to binding arbitration of
owner disputes involving factory-related vehicle service
claims. The program provides for the review of the facts
involved by an impartial third party arbiter, and may
include an informal hearing before the arbiter. The
program is designed so that the entire dispute settlement
process, from the time you le your complaint to the nal
decision, should be completed in approximately 70 days.
We believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.
8-3

Roadside Service
In the United States or Canada, call1-800-882-1112.
Text Telephone (TTY), U.S. only, call1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
of the vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
Coverage
Services are provided up to 5 years/100,000 miles
(160 000 km), whichever comes rst.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Cadillac and General Motors of
Canada Limited reserve the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often, or
the same type of claim is made many times.
8-7

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. If you obtain a rental vehicle on your own, please
see your dealer for the maximum number of days
allowed and the allowance per rental day. Rental
reimbursement must be supported by original receipts.
This requires that you sign and complete a rental
agreement and meet state, local, and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage, or rental
usage beyond the completion of the repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer
for specic information about availability. All Courtesy
Transportation arrangements will be administered
by appropriate dealer personnel.General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualied
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
will diminish your vehicle’s resale value, and safety
performance can be compromised in subsequent
collisions.
Collision Parts
Genuine GM Collision parts are new parts made with
the same materials and construction methods as
the parts with which your vehicle was originally built.
Genuine GM Collision parts are your best choice
to ensure that your vehicle’s designed appearance,
durability and safety are preserved. The use of Genuine
GM parts can help maintain your GM New Vehicle
Warranty.
8-11

Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
8-16