2009 CADILLAC ESCALADE EXT service

Some services such as Remote Door Unlock or Stolen
Vehicle Location Assistance may not be available
until the owner of the vehicle registers with OnStar. After
the rst prepaid year, contact OnStar to select a
monthly or annual subscription payment plan. If a
payment plan is not selected, the OnStar system and all
services, including airbag notication and emergency
services, may be deactivated and no longer available.
For more information visit onstar.com (U.S.) or onstar.ca
(Canada), or press the OnStar button to speak with
an advisor.
Not all OnStar services are available on all vehicles.
To check if this vehicle is able to provide the services
described below, or for a full description of OnStar
services and system limitations, see the OnStar Owner’s
Guide in the glove box or visit onstar.com (U.S.) or
onstar.ca (Canada), contact OnStar at 1-888-4-ONSTAR
(1-888-466-7827) or TTY 1-877-248-2080, or press
the OnStar button to speak with an OnStar advisor
24 hours a day, 7 days a week.
OnStar Services Available with the
Safe & Sound Plan
Automatic Notication of Airbag Deployment
Advanced Automatic Crash Notication (AACN)
(If equipped)
Link to Emergency Services
Roadside Assistance
Stolen Vehicle Location Assistance
Remote Door Unlock/Vehicle Alert
OnStar Vehicle Diagnostic Email
GM Goodwrench On Demand Diagnostics
OnStar Hands-Free Calling with 30 trial minutes
OnStar Virtual Advisor (U.S. Only)
OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into
the vehicle, and can be used with OnStar Pre-Paid
Minute Packages. Most vehicles include 30 trial minutes
good for 60 days. Hands-Free Calling can also be
linked to a Verizon Wireless service plan in the U.S. or
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a Bell Mobility service plan in Canada, depending on
eligibility. To nd out more, refer to the OnStar Owner’s
Guide in the vehicle’s glove box, visit onstar.com or
onstar.ca, or speak with an OnStar advisor by pressing
the OnStar button or calling 1-888-4-ONSTAR
(1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation
system can provide voice-guided driving directions.
Press the OnStar button to have an OnStar advisor
locate a business or address and download driving
directions to the vehicle. Voice-guided directions to the
desired destination will play through the audio system
speakers. See the OnStar Owner’s Guide for more
information.
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and stock
quotes. Press the phone button and give a few
simple voice commands to browse through the various
topics. See the OnStar Owner’s Guide for more
information. This feature is only available in the
continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-88for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle’s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar
service also cannot work unless the vehicle is in a place
where the wireless service provider OnStar has hired
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for that area has coverage, network capacity and
reception when the service is needed, and technology
that is compatible with the OnStar service. Not all
services are available everywhere, particularly in remote
or enclosed areas, or at all times.
Location information about the vehicle is only available
if the GPS satellite signals are unobstructed and
available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle
in a crash, hills, tall buildings, tunnels, weather or
wireless phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons is
red, the system may not be functioning properly.
Press the OnStar button and request a vehicle
diagnostic. If the light appears clear (no light is
appearing), your OnStar subscription has expired and
all services have been deactivated. Press the OnStar
button to conrm that the OnStar equipment is active.
Universal Home Remote
System
The Universal Home Remote System provides a way to
replace up to three hand-held Radio-Frequency (RF)
transmitters used to activate devices such as garage
door openers, security systems, and home lighting.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.
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{CAUTION:
If the airbag readiness light stays on after the
vehicle is started or comes on while driving, it
means the airbag system might not be working
properly. The airbags in the vehicle might not
inate in a crash, or they could even inate
without a crash. To help avoid injury, have the
vehicle serviced right away.
If there is a problem with the airbag system, an airbag
Driver Information Center (DIC) message can also come
on. SeeDIC Warnings and Messages on page 3-48
for more information.
Passenger Airbag Status Indicator
The vehicle has the passenger sensing system.
SeePassenger Sensing System on page 1-61for
important safety information. The overhead console has
a passenger airbag status indicator.
When the vehicle is started, the passenger airbag status
indicator will light ON and OFF, or the symbol for on
and off, for several seconds as a system check. If you
are using remote start to start the vehicle from a
distance, if equipped, you may not see the system
check.
Then, after several more seconds, the status indicator
will light either ON or OFF, or either the on or off symbol
to let you know the status of the right front passenger
frontal airbag.United States
Canada
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If the word ON or the on symbol is lit on the passenger
airbag status indicator, it means that the right front
passenger frontal airbag is enabled (may inate).
If the word OFF or the off symbol is lit on the airbag
status indicator, it means that the passenger sensing
system has turned off the right front passenger
frontal airbag.
If, after several seconds, both status indicator lights
remain on, or if there are no lights at all, there may be a
problem with the lights or the passenger sensing
system. See your dealer/retailer for service.
{CAUTION:
If the airbag readiness light ever comes on and
stays on, it means that something may be wrong
with the airbag system. To help avoid injury to
yourself or others, have the vehicle serviced right
away. SeeAirbag Readiness Light on page 3-30
for more information, including important safety
information.
Charging System Light
This light comes on briey
when the ignition key is
turned to START, but
the engine is not running,
as a check to show it
is working.
If it does not, have the vehicle serviced by your
dealer/retailer.
The light should go out once the engine starts. If it stays
on, or comes on while driving, there could be a
problem with the charging system. A charging system
message in the Driver Information Center (DIC) can also
appear. SeeDIC Warnings and Messages on page 3-48
for more information. This light could indicate that
there are problems with a generator drive belt, or that
there is an electrical problem. Have it checked right
away. If the vehicle must be driven a short distance with
the light on, turn off accessories, such as the radio
and air conditioner.
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Brake System Warning Light
With the ignition on, the brake system warning light
comes on when the parking brake is set. If the vehicle
is driven with the parking brake engaged, a chime
sounds when the vehicle speed is greater than
3 mph (5 km/h).
The vehicle’s hydraulic brake system is divided into
two parts. If one part is not working, the other part can
still work and stop the vehicle. For good braking
both parts need to be working well.
If the warning light comes on and a chime sounds there
could be a brake problem. Have the brake system
inspected by your dealer/retailer.
This light can also come on due to low brake uid. See
Brakes on page 6-35for more information.This light comes on briey when the ignition is turned to
ON/RUN. If it does not, have it xed so it will be
ready to warn if there is a problem.
If the light comes on while driving, pull off the road and
stop carefully. The pedal could be harder to push or
could go closer to the oor. It can take longer to stop. If
the light is still on, have the vehicle towed for service.
SeeTowing Your Vehicle on page 5-37.
{CAUTION:
The brake system might not be working properly if
the brake system warning light is on. Driving with
the brake system warning light on can lead to a
crash. If the light is still on after the vehicle has
been pulled off the road and carefully stopped,
have the vehicle towed for service.
United States
Canada
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Antilock Brake System (ABS)
Warning Light
For vehicles with the
Antilock Brake System
(ABS), this light comes on
briey when the engine
is started.
If it does not, have the vehicle serviced by your
dealer/retailer. If the system is working normally the
indicator light then goes off.
If the ABS light stays on, turn the ignition off. If the light
comes on while driving, stop as soon as it is safely
possible and turn the ignition off. Then start the engine
again to reset the system. If the ABS light stays on,
or comes on again while driving, the vehicle needs
service. If the regular brake system warning light is not
on, the vehicle still has brakes, but not antilock
brakes. If the regular brake system warning light is also
on, the vehicle does not have antilock brakes and
there is a problem with the regular brakes. SeeBrake
System Warning Light on page 3-33.For vehicles with a Driver Information Center (DIC), see
DIC Warnings and Messages on page 3-48for all
brake related DIC messages.StabiliTrak®Indicator Light
The StabiliTrak indicator
light comes on briey
when the engine is started.
If it does not, have the vehicle serviced by your
dealer/retailer. If the system is working normally the
indicator light then goes off.
If the light comes on and stays on while driving, there
might be a problem with the StabiliTrak
®system and the
vehicle may need service. When this warning light is
on, the system is off and does not limit wheel spin.
The light ashes if the system is active and is working
to assist the driver with directional control of the
vehicle in difficult driving conditions.
SeeStabiliTrak
®System on page 5-6for more
information.
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When the Light Flashes First and Then is
On Steady
This indicates that there could be a problem with the
Tire Pressure Monitor System. The light ashes
for about a minute and stays on steady for the remainder
of the ignition cycle. This sequence repeats with
every ignition cycle. SeeTire Pressure Monitor System
on page 6-62for more information.
Malfunction Indicator Lamp
Check Engine Light
A computer system called OBD II (On-Board
Diagnostics-Second Generation) monitors operation of
the fuel, ignition, and emission control systems. It
ensures that emissions are at acceptable levels for the
life of the vehicle, helping to produce a cleaner
environment.
This light should come on
when the ignition is on, but
the engine is not running,
as a check to show it
is working. If it does not,
have the vehicle serviced
by your dealer/retailer.If the check engine light comes on and stays on, while
the engine is running, this indicates that there is an
OBD II problem and service is required.
Malfunctions often are indicated by the system before
any problem is apparent. Being aware of the light
can prevent more serious damage to the vehicle. This
system assists the service technician in correctly
diagnosing any malfunction.
Notice:If the vehicle is continually driven with this
light on, after a while, the emission controls
might not work as well, the vehicle’s fuel economy
might not be as good, and the engine might not
run as smoothly. This could lead to costly repairs
that might not be covered by the vehicle warranty.
Notice:Modications made to the engine,
transmission, exhaust, intake, or fuel system of the
vehicle or the replacement of the original tires
with other than those of the same Tire Performance
Criteria (TPC) can affect the vehicle’s emission
controls and can cause this light to come on.
Modications to these systems could lead to costly
repairs not covered by the vehicle warranty. This
could also result in a failure to pass a required
Emission Inspection/Maintenance test. See
Accessories and Modifications on page 6-3.
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