2009 CADILLAC ESCALADE ESV instrument panel

Customer Assistance and
Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of the vehicle
will be resolved by the dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager. STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, call the Cadillac Customer Assistance
Center, 24 hours a day, at 1-800-458-8006. In Canada,
call the Canadian Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
Representative:
Vehicle Identication Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer’s facility. That is why we
suggest following Step One rst.
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AAccessories and Modications ............................ 6-3
Accessory Power ............................................ 2-26
Accessory Power Outlets ................................. 3-25
Additional Required Services, Scheduled
Maintenance ................................................. 7-6
Additives, Fuel ................................................. 6-6
Add-On Electrical Equipment ........................... 6-105
Adjustable Throttle and Brake Pedal .................. 2-27
Air Cleaner/Filter, Engine ................................. 6-19
Airbag
Adding Equipment to Your Airbag-Equipped
Vehicle ................................................... 1-94
Airbag System
How Does an Airbag Restrain? ...................... 1-85
Passenger Sensing System ........................... 1-87
Servicing Your Airbag-Equipped Vehicle .......... 1-93
What Makes an Airbag Inate? ...................... 1-85
What Will You See After an Airbag Inates? .... 1-86
When Should an Airbag Inate? .................... 1-84
Where Are the Airbags? ............................... 1-81
Airbags
Passenger Status Indicator ........................... 3-37
Readiness Light .......................................... 3-36
System Check ............................................. 1-79 All-Wheel Drive ............................................... 6-45
All-Wheel-Drive (AWD) System ........................... 5-9
Analog Clock .................................................. 3-26
Antenna
Rear Side Window ..................................... 3-117
Antenna, XM™ Satellite Radio Antenna
System ..................................................... 3-117
Antilock Brake System (ABS) ............................. 5-5
Warning Light ............................................. 3-40
Appearance Care
Aluminum or Chrome-Plated Wheels ............. 6-102
Care of Safety Belts ................................... 6-100
Chemical Paint Spotting .............................. 6-104
Cleaning Exterior Lamps/Lenses .................. 6-101
Fabric/Carpet .............................................. 6-98
Finish Care ............................................... 6-101
Finish Damage .......................................... 6-103
Instrument
Panel, Vinyl, and Other Plastic
Surfaces ................................................. 6-99
Interior Cleaning .......................................... 6-96
Leather ...................................................... 6-98
Sheet Metal Damage .................................. 6-103
Speaker Covers ......................................... 6-100
Tires ........................................................ 6-103
Underbody Maintenance ............................. 6-104
Washing Your Vehicle ................................. 6-100
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Bulb Replacement ........................................... 6-53
Back-Up Lamps - Ambulance Body ................ 6-51
Fog Lamps ................................................. 3-22
Headlamp Aiming ........................................ 6-48
Headlamps ................................................. 6-51
High Intensity Discharge (HID) Lighting ........... 6-51
License Plate Lamps .................................... 6-53
Buying New Tires ........................................... 6-71
CCalibration ..................................................... 3-53
California
Perchlorate Materials Requirements ................. 6-4
Warning ....................................................... 6-4
California Fuel .................................................. 6-6
Camera, Rear Vision ....................................... 2-48
Canadian Owners ............................................... iii
Capacities and Specications .......................... 6-113
Carbon Monoxide ................................... 2-12, 2-14
Engine Exhaust ........................................... 2-38
Winter Driving ............................................. 5-29
Care of
Safety Belts .............................................. 6-100
Center Console Storage ................................... 2-63
Center Seat ................................................... 1-10
Chains, Tire ................................................... 6-76
Charging System Light .................................... 3-38
Check Engine Lamp ........................................ 3-42 Checking Things Under the Hood ...................... 6-12
Chemical Paint Spotting ................................. 6-104
Child Restraints
Infants and Young Children ........................... 1-55
Lower Anchors and Tethers for Children .......... 1-63
Older Children ............................................. 1-52
Securing a Child Restraint in a Rear
Seat Position ........................................... 1-71
Securing a Child Restraint in the Center
Front Seat Position ................................... 1-75
Securing a Child Restraint in the Right
Front Seat Position ................................... 1-76
Systems ..................................................... 1-59
Where to Put the Restraint ........................... 1-61
Cigarette Lighter ............................................. 3-26
Circuit Breakers ............................................ 6-106
Cleaning
Aluminum or Chrome-Plated Wheels ............. 6-102
Exterior Lamps/Lenses ................................ 6-101
Fabric/Carpet .............................................. 6-98
Finish Care ............................................... 6-101
Instrument Panel, Vinyl, and Other Plastic
Surfaces ................................................. 6-99
Interior ....................................................... 6-96
Leather ...................................................... 6-98
Speaker
Covers ......................................... 6-100
Tires ........................................................ 6-103
Underbody Maintenance ............................. 6-104
Washing Your Vehicle ................................. 6-100
3

Drive Systems
All-Wheel Drive ........................................... 6-45
Driver Information Center (DIC) ......................... 3-47
DIC Operation and Displays .......................... 3-48
DIC Vehicle Customization ............................ 3-65
DIC Warnings and Messages ........................ 3-56
Driving
At Night ..................................................... 5-25
Before a Long Trip ...................................... 5-27
Better Fuel Economy ..................................... 5-2
Defensive ..................................................... 5-2
Drunk .......................................................... 5-3
Highway Hypnosis ....................................... 5-27
Hill and Mountain Roads .............................. 5-28
In Rain and on Wet Roads ........................... 5-26
Loss of Control ........................................... 5-12
Off-Road .................................................... 5-13
Off-Road Recovery ...................................... 5-11
Recovery Hooks .......................................... 5-32
Rocking Your Vehicle to Get it Out ................. 5-32
Winter ........................................................ 5-29
Dual Automatic Climate Control System ............. 3-27
DVD
Rear Seat Entertainment System ........... 3-87, 3-97E E85 Fuel ......................................................... 6-7
EDR ............................................................. 8-16
Electrical Equipment
Add-On Equipment ..................................... 6-105
Electrical System
Center Instrument Panel Fuse Block ............. 6-108
Fuses and Circuit Breakers ......................... 6-106
Instrument Panel Fuse Block ....................... 6-106
Power Windows and Other Power Options .... 6-105
Underhood Fuse Block ............................... 6-109
Windshield Wiper Fuses ............................. 6-105
Electronic Immobilizer
PASS-Key ®
III+ ........................................... 2-22
Electronic Immobilizer Operation
PASS-Key ®
III+ ........................................... 2-23
Engine
Air Cleaner/Filter ......................................... 6-19
Check and Service Engine Soon Lamp ........... 3-42
Compartment Overview ................................ 6-14
Coolant ...................................................... 6-25
Coolant Heater ............................................ 2-28
Coolant Temperature Gage ........................... 3-41
5

Engine (cont.)
Cooling System ........................................... 6-24
Drive Belt Routing ....................................... 7-16
Exhaust ..................................................... 2-38
Fan Noise .................................................. 6-33
Oil ............................................................. 6-15
Overheated Protection Operating Mode ........... 6-33
Overheating ................................................ 6-30
Starting ...................................................... 2-26
Engine Oil
Life System ................................................ 6-18
Entry Lighting ................................................. 3-23
Event Data Recorders ..................................... 8-17
Exit Lighting ................................................... 3-23
Extender, Safety Belt ....................................... 1-51
Exterior Lamps ............................................... 3-16
FFeatures
Memory ....................................................... 1-7
Filter
Engine Air Cleaner ...................................... 6-19
Finish Damage ............................................. 6-103
Flashers, Hazard Warning .................................. 3-6
Flash-to-Pass ................................................... 3-9
Flat Tire ........................................................ 6-77 Flat Tire, Changing ......................................... 6-78
Flat Tire, Storing ............................................. 6-92
Fluid
Automatic Transmission ................................ 6-20
Power Steering ........................................... 6-33
Windshield Washer ...................................... 6-34
Fog Lamps
Bulb Replacement ....................................... 3-22
Light .......................................................... 3-45
Front Axle ...................................................... 6-47
Fuel ............................................................... 6-5
Additives ...................................................... 6-6
California Fuel .............................................. 6-6
E85 (85% Ethanol) ........................................ 6-7
Economy Driving ........................................... 5-2
Filling a Portable Fuel Container .................... 6-11
Filling the Tank ............................................. 6-9
Fuels in Foreign Countries .............................. 6-8
Gage ......................................................... 3-46
Gasoline Octane ........................................... 6-5
Gasoline Specications .................................. 6-6
Fuses
Center Instrument Panel Fuse Block ............. 6-108
Fuses and Circuit Breakers ......................... 6-106
Instrument Panel Fuse Block ....................... 6-106
Underhood Fuse Block ............................... 6-109
Windshield Wiper ....................................... 6-105
6

Hood
Checking Things Under ................................ 6-12
Release ..................................................... 6-13
Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-35
IIgnition Positions ............................................. 2-25
Infants and Young Children, Restraints ............... 1-55
Ination - Tire Pressure ................................... 6-62
Instrument Panel
Brightness .................................................. 3-23
Cluster ....................................................... 3-34
Overview ..................................................... 3-4
Introduction ...................................................... 7-2
JJump Starting ................................................. 6-40
KKeyless Entry System ....................................... 2-4
Keys ............................................................... 2-3 L Labeling, Tire Sidewall ..................................... 6-57
Lamps
Back-Up ..................................................... 6-51
Daytime Running (DRL) ................................ 3-21
Dome ........................................................ 3-23
Dome Lamp Override ................................... 3-23
License Plate .............................................. 6-53
Malfunction Indicator .................................... 3-42
Reading ..................................................... 3-24
Lap Belt ........................................................ 1-50
Lap-Shoulder Belt ........................................... 1-43
LATCH System for Child Restraints ................... 1-63
LED Lighting .................................................. 6-51
Level Control .................................................. 5-43
Liftgate, Power ............................................... 2-14
Liftgate/Liftglass .............................................. 2-12
Liftglass/Liftgate .............................................. 2-12
Lighting
Entry ......................................................... 3-23
Exit ........................................................... 3-23
LED .......................................................... 6-51
Lights
Airbag Readiness ........................................ 3-36
Antilock Brake System (ABS) Warning ............ 3-40
Brake System Warning ................................. 3-39
Charging System ......................................... 3-38
Cruise Control ............................................. 3-46
Exterior Lamps ............................................ 3-16
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