2009 CADILLAC CTS phone

Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to or change
about the vehicle that could keep the airbags
from working properly?
A:Yes. If you add things that change the vehicle’s
frame, bumper system, height, front end or side
sheet metal, they may keep the airbag system from
working properly. Changing or moving any parts
of the front seats, safety belts, the airbag sensing
and diagnostic module, steering wheel, instrument
panel, roof-rail airbag modules, ceiling headliner
or pillar garnish trim, front sensors, or airbag wiring
can affect the operation of the airbag system.
In addition, the vehicle has a passenger sensing
system for the right front passenger position, which
includes sensors that are part of the passenger’s
seat. The passenger sensing system may not
operate properly if the original seat trim is replaced
with non-GM covers, upholstery or trim, or with
GM covers, upholstery or trim designed for a
different vehicle. Any object, such as an aftermarket
seat heater or a comfort enhancing pad or device,
installed under or on top of the seat fabric, could alsointerfere with the operation of the passenger sensing
system. This could either prevent proper deployment
of the passenger airbag(s) or prevent the passenger
sensing system from properly turning off the
passenger airbag(s). SeePassenger Sensing
System on page 1-67.
If you have any questions, call Customer
Assistance. The phone numbers and addresses
for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
SeeCustomer Satisfaction Procedure on page 7-2.
Q:Because I have a disability, I have to get
my vehicle modied. How can I nd out whether
this will affect my airbag system?
A:If you have questions, call Customer Assistance.
The phone numbers and addresses for Customer
Assistance are in Step Two of the Customer
Satisfaction Procedure in this manual. See
Customer Satisfaction Procedure on page 7-2.
In addition, your dealer/retailer and the service
manual have information about the location of the
airbag sensors, sensing and diagnostic module and
airbag wiring.
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Keyless Access System
Your vehicle may have a Keyless Access System that
operates on a radio frequency subject to Federal
Communications Commission (FCC) Rules and with
Industry Canada.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation of the device.
Changes or modications to this system by other than
an authorized service facility could void authorization to
use this equipment.If you ever notice a decrease in the keyless access
transmitter range, try doing one of the following:Check the distance. You may be too far from your
vehicle. You may need to stand closer during rainy or
snowy weather.
Check the location. Other vehicles or objects may be
blocking the signal. Take a few steps to the left or
right, hold the transmitter higher, and try again.
Check to determine if battery replacement is
necessary. See “Battery Replacement” under
Keyless Access System Operation on page 2-8.
Check to make sure that an electronic device such
as a cellular phone or lap top computer is not causing
interference.
If you are still having trouble, see your dealer/retailer
or a qualied technician for service.
Keyless Access System Operation
The Keyless Access System transmitter functions
will work up to 195 feet (60 m) away from the vehicle.
The Keyless Access System lets you lock and unlock the
doors and access the trunk without removing the remote
transmitter from your pocket, purse, briefcase, etc. The
keyless access transmitter must be within 3 feet (1 m) of
the door or trunk being opened.
2-8

OnStar Services Included with
Directions & Connections Plan
All Safe and Sound Plan Services
OnStar Turn-by-Turn Navigation (If equipped) or
Driving Directions - Advisor delivered
RideAssist
Information and Convenience Services
OnStar Hands-Free Calling
OnStar Hands-Free Calling allows eligible OnStar
subscribers to make and receive calls using voice
commands. Hands-Free Calling is fully integrated into the
vehicle, and can be used with OnStar Pre-Paid Minute
Packages. Most vehicles include 30 trial minutes good for
60 days. Hands-Free Calling can also be linked to a
Verizon Wireless service plan in the U.S. or a Bell
Mobility service plan in Canada, depending on eligibility.
To nd out more, refer to the OnStar Owner’s Guide in
the vehicle’s glove box, visit onstar.com or onstar.ca, or
speak with an OnStar advisor by pressing the OnStar
button or calling 1-888-4-ONSTAR (1-888-466-7827).
OnStar Turn-by-Turn Navigation
Vehicles with the OnStar Turn-by-Turn Navigation system
can provide voice-guided driving directions. Press the
OnStar button to have an OnStar advisor locate a
business or address and download driving directions to
the vehicle. Voice-guided directions to the desired
destination will play through the audio system speakers.
See the OnStar Owner’s Guide for more information.
OnStar Virtual Advisor
OnStar Virtual Advisor is a feature of OnStar Hands-Free
Calling that uses minutes to access location-based
weather, local traffic reports, and stock quotes. Press the
phone button and give a few simple voice commands to
browse through the various topics. See the OnStar
Owner’s Guide for more information. This feature is only
available in the continental U.S.
OnStar Steering Wheel Controls
This vehicle may have a Talk/Mute button that can be
used to interact with OnStar Hands-Free Calling.
SeeAudio Steering Wheel Controls on page 3-126for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner’s Guide for more
information.
2-58

How OnStar Service Works
The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is pressed,
the emergency button is pressed, or if the airbags or
AACN system deploy. This information usually includes
the vehicle’s GPS location and, in the event of a crash,
additional information regarding the crash that the vehicle
was involved in (e.g. the direction from which the vehicle
was hit). When the Virtual Advisor feature of OnStar
Hands-Free Calling is used, the vehicle also sends
OnStar the vehicle’s GPS location so they can provide
services where it is located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.Location information about the vehicle is only available if
the GPS satellite signals are unobstructed and available.
The vehicle must have a working electrical system,
including adequate battery power, for the OnStar
equipment to operate. There are other problems OnStar
cannot control that may prevent OnStar from providing
OnStar service at any particular time or place. Some
examples are damage to important parts of the vehicle in
a crash, hills, tall buildings, tunnels, weather or wireless
phone network congestion.
Your Responsibility
Increase the volume of the radio if the OnStar advisor
cannot be heard. If the light next to the OnStar buttons is
red, the system may not be functioning properly. Press
the OnStar button and request a vehicle diagnostic. If the
light appears clear (no light is appearing), your OnStar
subscription has expired and all services have been
deactivated. Press the OnStar button to conrm that the
OnStar equipment is active.
2-59

Using Universal Home Remote
Press and hold the appropriate Universal Home Remote
button for at least half of a second. The indicator light
will come on while the signal is being transmitted.
Erasing Universal Home Remote
Buttons
The programmed buttons should be erased when the
vehicle is sold or the lease ends.
To erase all programmed buttons on the Universal
Home Remote device:
1. Press and hold down the two outside buttons until
the indicator light begins to ash, after 20 seconds.
2. Release both buttons.
Reprogramming a Single Universal
Home Remote Button
To reprogram any of the three Universal Home Remote
buttons, repeat the programming instructions earlier
in this section, beginning with Step 2.
For help or information on the Universal Home Remote
System, call the customer assistance phone number
underCustomer Assistance Offices on page 7-6.
Storage Areas
Glove Box
To open, press the button. Use the key to lock and
unlock. The glove box has a shelf that can be removed
by pulling it out.
Cupholders
The vehicle has cupholders located in front of the center
console. Push down on the cover to open. There are also
cupholders in the rear center armrest. Pull the armrest
down to use.
2-64

Battery Run-Down Protection
This feature helps to prevent battery drain if accessory
lamps are left on. If accessory lamps such as the
vanity mirror, cargo, reading, console, or glove box
are left on, they automatically time-out after about
20 minutes. To reset the battery protection, all of the
above lamps must be turned off or the ignition must be
in the ACC/ACCESSORY position.
Accessory Power Outlet(s)
Accessory power outlets can be used to connect
auxiliary electrical equipment, such as a cellular
telephone.
There are three accessory power outlets. There is an
outlet located in the front storage area below the climate
control system, one inside the center console storage
bin, and one on the rear of the center console.
To use an outlet, remove the protective cap. When not
in use, always cover the outlet with the protective cap.
The accessory power outlet is operational at all times.Notice:If electrical devices are left plugged into
a power outlet, the battery may drain causing
the vehicle not to start or damage to the battery.
This would not be covered by the warranty.
Always unplug all electrical devices when turning
off the vehicle.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience
a problem see your dealer/retailer for additional
information on accessory power outlets.
Notice:Adding any electrical equipment to the
vehicle can damage it or keep other components
from working as they should. The repairs would not
be covered by the vehicle warranty. Do not use
equipment exceeding maximum amperage rating of
20 amperes. Check with your dealer/retailer before
adding electrical equipment.
Notice:Improper use of the power outlet can cause
damage not covered by the warranty. Do not hang
any type of accessory or accessory bracket from the
plug because the power outlets are designed for
accessory power plugs only.
3-22

Differential Hot, Reduce Speed
(CTS-V Only)
This message displays and a chime sounds if the
differential uid temperature exceeds 300°F (150°C).
Driving aggressively or at high speeds can cause
the differential uid temperature to be higher than
normal. If this message appears, you may continue to
drive at a slower speed. If you have been operating the
vehicle under normal driving conditions, the vehicle
may need service. See your dealer/retailer for an
inspection.
To acknowledge the message, press
V. The message
reappears and a chime sounds every two minutes until
this condition changes. If you do not clear the message,
it will remain on until the condition changes.
Driver Door Open
This message displays when the driver door is not
closed completely. Close the door completely.
Electronic Key Already Known
If the vehicle has the keyless access system, this
message displays if you try to match a transmitter that
has already been learned. SeeKeyless Access
System Operation on page 2-8for more information.
Electronic Key Not Detected
If the vehicle has the keyless access system, this
message displays if the vehicle does not detect the
presence of a transmitter when you have attempted to
start the vehicle or a vehicle door has just closed.
The following conditions may cause this message to
appear:
Driver-added equipment plugged into the accessory
power outlet on the center console is causing
interference. Examples of these devices are cell
phones and cell phone chargers, two-way radios,
power inverters, or similar items. Try moving
the keyless access transmitter away from these
devices when starting the vehicle. In addition,
PDA devices and remote garage and gate openers
may also generate Electromagnetic Interference
(EMI) that may interfere with the keyless access
transmitter. Do not carry the keyless access
transmitter in the same pocket or bag as these
devices.
The vehicle is experiencing Electromagnetic
Interference (EMI). Some locations, such as
airports, automatic toll booths, and some gas
stations have EMI elds which may interfere with
the keyless access transmitter.
3-61

Audio System(s)
Determine which radio the vehicle has and read the
following pages to become familiar with its features.
{CAUTION:
Taking your eyes off the road for extended periods
could cause a crash resulting in injury or death to
you or others. Do not give extended attention to
entertainment tasks while driving.
This system provides access to many audio and non
audio listings.To minimize taking your eyes off the road while driving,
do the following while the vehicle is parked:
Become familiar with the operation and controls of
the audio system.
Set up the tone, speaker adjustments, and preset
radio stations.
For more information, seeDefensive Driving on page 4-2.
Notice:Contact your dealer/retailer before adding
any equipment.
Adding audio or communication equipment could
interfere with the operation of the vehicle’s engine,
radio, or other systems, and could damage them.
Follow federal rules covering mobile radio and
telephone equipment.
The vehicle has Retained Accessory Power (RAP).
With RAP, the audio system can be played even after
the ignition is turned off. SeeRetained Accessory
Power (RAP) on page 2-33for more information.
3-85