2009 BUICK ENCLAVE service schedule

any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.
Scheduling Service
Appointments
When your vehicle requires warranty
service, contact your dealer/retailer
and request an appointment. By
scheduling a service appointment
and advising your service consultant
of your transportation needs, your
dealer/retailer can help minimize
your inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety-related. If it is, please
call your dealership/retailer, let them
know this, and ask for instructions.If the dealer/retailer requests you to
bring the vehicle for service, you
are urged to do so as early in
the work day as possible to allow
for the same day repair.
Courtesy Transportation
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the Bumper
to Bumper (Base Warranty Coverage
period in Canada) and extended
powertrain warranty in both the U.S.
and Canada.
Several courtesy transportation
options are available to assist
in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnishedwith each new vehicle provides
detailed warranty coverage
information.
Transportation Options
Warranty service can generally
be completed while you wait.
However, if you are unable to wait,
GM helps to minimize your
inconvenience by providing several
transportation options. Depending
on the circumstances, your
dealer can offer you one of the
following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
you with shuttle service to get you
to your destination with minimal
interruption of your daily schedule.
This includes one-way or round
trip shuttle service within reasonable
time and distance parameters of
the dealer’s area.
7-8 Customer Assistance Information

To contact NHTSA, you may
call the Vehicle Safety Hotline
toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other
information about motor vehicle
safety from safercar.gov.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has
a safety defect, notify Transport
Canada immediately, in addition to
notifying General Motors of
Canada Limited. Call them at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on engines,
transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional
technical service information needed
to knowledgeably service General
Motors cars and trucks. Each
bulletin contains instructions to
assist in the diagnosis and service
of your vehicle.
Owner Information
Owner publications are written
specically for owners and intended
to provide basic operational
information about the vehicle. The
owner manual includes the
Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio,
Owner Manual, and Warranty
Booklet.
RETAIL SELL PRICE:
$35.00 (U.S.) plus processing fee
Without Portfolio: Owner
Manual only.
RETAIL SELL PRICE:
$25.00 (U.S.) plus processing fee
Customer Assistance Information 7-13

Lower Anchors and Tethers
for Children......................1-34
Luggage Carrier...................2-51
Lumbar
Manual Controls................. 1-3
Power Controls.................. 1-4
M
Maintenance Schedule
Additional Required
Services........................ 6-6
At Each Fuel Fill................ 6-9
At Least Once a Month....... 6-9
At Least Once a Year.......6-10
Introduction....................... 6-1
Maintenance Footnotes....... 6-7
Maintenance Record.........6-16
Maintenance Replacement
Parts...........................6-14
Maintenance
Requirements................. 6-2
Owner Checks and
Services........................ 6-9
Recommended Fluids and
Lubricants....................6-12
Scheduled Maintenance....... 6-3Maintenance Schedule (cont.)
Using............................... 6-2
Your Vehicle and the
Environment................... 6-2
Malfunction Indicator Lamp....3-36
Manual Lumbar Controls......... 1-3
Memory Seat and Mirrors....... 1-5
Message
DIC Warnings and
Messages....................3-48
Mirrors
Automatic Dimming
Rearview......................2-31
Outside Convex Mirror.......2-34
Outside Heated Mirrors......2-34
Outside Power Foldaway
Mirrors.........................2-33
Outside Power Mirrors.......2-32
Park Tilt..........................2-34
MP3 ...........................3-82, 3-86
MyGMLink.com...................... 7-3
N
Navigation System, Privacy . . . 7-16
Navigation/Radio System, see
Navigation Manual............3-92
New Vehicle Break-In...........2-20
O
Odometer...........................3-30
Off-Road Recovery................ 4-9
Oil
Engine............................5-11
Pressure Light..................3-39
Oil, Engine Oil Life System....5-13
Older Children, Restraints......1-26
Online Owner Center.............. 7-3
OnStar, Privacy....................7-15
OnStar
®System, see
OnStar®Manual...............2-41
Operation, Universal Home
Remote System................2-45
Orange Covered Wiring.........5-91
Outlet Adjustment.................3-25
Outlets
Accessory Power..............3-18
Outside
Convex Mirror..................2-34
Heated Mirrors.................2-34
Power Foldaway Mirrors....2-33
Power Mirrors..................2-32
Overheated Engine Protection
Operating Mode................5-22
Owner Checks and Services . . . 6-9
Owners, Canadian.................... ii
INDEX i-7

Remote Vehicle Start............. 2-5
Removing the Flat Tire and
Installing the Spare Tire.....5-74
Removing the Spare Tire and
Tools..............................5-72
Replacement Bulbs..............5-35
Replacement Parts,
Maintenance....................6-14
Replacement, Windshield......5-35
Reporting Safety Defects
Canadian Government.......7-13
General Motors................7-13
United States
Government..................7-12
Restraint System Check
Checking the Restraint
Systems.......................1-58
Replacing Restraint System
Parts After a Crash........1-59
Retained Accessory Power....2-22
Roadside
Assistance Program............ 7-6
Rocking Your Vehicle to Get
it Out ..............................4-16
Routing, Engine Drive Belt....6-15
Running the Vehicle While
Parked............................2-31S
Safety Belt Reminders..........3-30
Safety Belts
Care of ...........................5-86
How to Wear Safety Belts
Properly.......................1-16
Lap-Shoulder Belt.............1-20
Safety Belt Extender.........1-25
Safety Belt Use During
Pregnancy....................1-25
Safety Belts Are for
Everyone.....................1-12
Safety Warnings and Symbols.... iii
Scheduled Maintenance.......... 6-3
Seats
Heated and Cooled Seats.... 1-4
Heated Seats..................... 1-4
Manual Lumbar.................. 1-3
Memory, Mirrors................. 1-5
Power Lumbar ................... 1-4
Power Seats...................... 1-3
Rear Seat Operation........... 1-8
Reclining Seatbacks............ 1-6
Third Row Seat................1-10
Second Row Center
Console..........................2-50Secondary Latch System.......5-78
Securing a Child Restraint
Rear Seat Position............1-40
Right Front Seat
Position.......................1-42
Security Light......................3-39
Service................................ 5-3
Accessories and
Modications.................. 5-3
Adding Equipment to the
Outside of the Vehicle..... 5-4
California Perchlorate
Materials Requirements.... 5-4
California Proposition 65
Warning......................... 5-3
Doing Your Own Work........ 5-4
Engine Soon Lamp...........3-36
Publications Ordering
Information...................7-13
Service, Scheduling
Appointments..................... 7-8
Servicing Your
Airbag-Equipped Vehicle....1-56
Setting the Clock.................3-65
Sheet Metal Damage............5-89
Shifting Into Park
.................2-28
Shifting Out of Park..............2-29
INDEX i-9