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Giving and receiving assistance
Emergency Request*
Conditions for an Emergency Request:
>BMW Assist is activated. Activating
BMW Assist, refer to page 180.
> Radio readiness is on.
> The BMW Assist system is logged on to a
wireless network.
> The Emergency Request system is
operable.
> Equipment version with full preparation
package mobile phone. This equipment
makes it possible to send an Emergency
Request even if no mobile phone is paired
with the vehicle.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, Emergency Requests
are not possible. The BMW Assist system can
be reactivated by a BMW center after a new
contract has been signed.
Sending an Emergency Request
1. Briefly press the cover flap to open.
2. Press the SOS button until the LED in the
button lights up.
As soon as the voice connection to the BMW
Assist Response Center has been established,
the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the BMW Assist Response Center contacts you
and takes further steps to help you. Even if you
are unable to respond, the BMW Assist
Response Center will be ab
le to initiate further
steps to assist you under certain conditions.
If the circumstances allo w this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
In a BMW Assist Emerge ncy Request, data for
determining the necessary rescue measures
are transmitted to the BMW Assist Response
Center, e.g. the current po sition of your vehicle,
if it can be determined.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an Emergency
Request is sent automati cally immediately after
a severe accident. Th is Automatic Collision
Notification is not affected by the button being
pressed.
For technical reasons, the Emergency
Request service cannot be guaranteed
for the most unfavorable conditions. <
Roadside Assistance
The BMW Roadside Assistance is there to
assist you around the clock in the event of a
breakdown, including on weekends and public
holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
In vehicles equipped with BMW Assist, you can
establish contact with BMW Roadside Assis-
tance for breakdown assistance directly via
iDrive, refer to page184.
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4.Attach one terminal clamp of the minus/–
jumper cable to the nega tive terminal of the
battery or to an engine or body ground of
the assisting vehicle.
Your BMW has a special nut as body ground
or negative pole.
5. Attach the second te rminal clamp of the
minus/– jumper cable to the negative termi-
nal of the battery or to the engine or body
ground of the vehicle to be started.
Starting the engine
1. Start the engine of the donor vehicle and
allow it to run for a few minutes at slightly
increased idle speed.
2. Start the engine on the other vehicle in the
usual way.
If the first start attempt is not successful,
wait a few minutes be fore another attempt
in order to allow the discharged battery to
recharge.
3. Let the engines run for a few minutes.
4. Disconnect the jumper cables by reversing
the above connecting sequence.
If necessary, have the battery checked and
recharged.
Never use spray fluids to start the
engine. <
Tow-starting, towing away
Observe the applicable laws and regula-
tions for tow-starting and towing
vehicles. <
Do not transport any passengers other
than the driver in a vehicle that is being
towed. <
Using a tow fitting
The screw-in tow fitting must always be carried
in the car. It can be sc rewed in at the front or
rear of the BMW.
It is stored in the onboard tool kit underneath
the floor panel in the cargo bay, refer to
page 208.
Use only the towing eyelet supplied with
the vehicle and screw it in firmly until it
stops. Use the tow fitting for towing on paved
roads only. Avoid lateral loading of the tow fit-
ting, e.g. do not lift the vehicle by the tow fitting.
Otherwise the tow fitting and the vehicle could
be damaged. <
Access to screw thread
Front
Release the cover panel in the bumper:
Press on the recess at the bottom left in the
cover panel.
Rear
Release the cover panel in the bumper:
Press on the recess at the bottom center in the
cover panel.
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7-gear sport automatic transmission with dual
clutch:
Have the BMW transported with a tow truck
with a so-called lift bar or on a flat bed.
Tow-starting
Avoid tow-starting the vehicle whenever possi-
ble; instead, jump-start the engine, refer to
page214. Vehicles with a catalytic converter
should only be tow-st arted when the engine
is cold.
Vehicles with an automatic transmission or 7-
gear sport automatic transmission with dual
clutch cannot be tow-started at all.
1. Switch on hazard warning flashers, comply
with local regulations.
2. Switch on the ignition, refer to page 50.
3. Shift into 3rd gear.
4. Have the vehicle tow-started with the clutch
depressed and slowly release the clutch.
After the engine starts, immediately
depress the clutch completely again.
5. Stop at a suitable location, remove the tow
bar or rope and switch off the hazard warn-
ing flashers.
6. Have the vehi cle checked.
Page 223 of 248
Reference 221
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Mobility
Dimensions
All dimensions given in inches/mm.
Smallest turning circle diam.: 36 ft 1 in/11.0 m.
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Reference 223
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Mobility
Short commands for the voice activation
system
With short commands you can carry out certain
functions directly, rega rdless of which menu item is selected. Here are the important short
commands for the voice activation system.
Useful short commands
CD/Multimedia
CD/DVD drive
*
FunctionCommand
Opening the music collection
{Music collection }
Tone control {Tone }
Selecting the settings {Settings }
Opening the computer {Onboard info }
Opening the contacts
*{ Contacts }
Displaying the phone book
*{ Phonebook }
Opening BMW Assist
*{ B M W Assist }
Opening the home address
*{ Home address }
Opening destination entry
*{ Enter address }
Opening destination guidance
*{ Guidance}
FunctionCommand
Selecting a CD {Select C D }
Selecting a CD and track {C D ... track ... } e.g. CD 3 track 5
Selecting a track {C D track … } e.g. track 5
Opening the CD and Multimedia menu {C D and multimedia }
CD and DVD {C D and D V D }
CD and DVD changer
*{ C D and D V D }
CD and DVD menu {C D and D V D }
Selecting a DVD {D V D … }
Entertainment details on the split screen {Entertainment details }
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Satellite radio
Presets
Telephone
Navigation
General information
FunctionCommand
Calling up the satellite radio{Satellite radio}
Switching on the satellite radio {Satellite radio on }
Selecting a satellite radio channel {Satellite radio channel } e.g. channel 2
FunctionCommand
Calling up the stored stations {Presets }
Choosing a stored station {Select preset }
Selecting a stored station {Preset … } e.g. stored station 2
FunctionCommand
Opening the Telephone menu {Telephone }
Displaying the phone book {Phonebook }
Redialing {Redial }
Displaying accepted calls {Received calls }
Dialing a phone number {Dial number }
Displaying the list of messages {Messages}
Displaying Bluetooth {Bluetooth }
FunctionCommand
Navigation menu {Navigation }
Opening destination entry {Enter address }
Opening destination guidance {Guidance}
Starting destination guidance {Start guidance }
Ending destination guidance {Stop guidance }
Opening the home address {Home address }
Opening the route criteria {Route preference }
Opening the route {Route information }
Switching on the voice instructions {Switch on voice instructions }
Repeating a voice instruction {Repeat voice instructions }
Page 229 of 248
Reference 227
At a glance
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Mobility
Contacts
BMW Assist
Vehicle information
Split screen scale...kilometers*{Split screen scale ... kilometers } e.g. split
screen scale of 5 kilometers
Split screen scale...miles
*{ Split screen scale ... miles } e.g. split screen
scale of 5 miles
Split screen scale...yards
*{ Split screen scale ... yards } e.g. split screen
scale of 100 yards
Split screen, computer {Split screen on board info }
Split screen, trip computer {Splitscreen trip computer }
FunctionCommand
FunctionCommand
Opening the contacts {Contacts }
My contacts {My contacts }
New contact {New contact }
FunctionCommand
Opening BMW Assist {B M W Assist }
Opening BMW Search
*{ B M W Search }
Opening the Internet
*{ Internet }
FunctionCommand
Opening the computer {Onboard info }
Opening the trip computer {Trip computer }
Opening the vehicle information {Vehicle info }
Opening the vehicle status {Vehicle status }
Page 231 of 248
Reference 229
At a glance
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Mobility