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As soon as a mobile phone is detected by the 
vehicle, the phone book entries stored on the 
SIM card or on your mobile phone are transmit-
ted to your vehicle. This transmission is depen-
dent on your mobile phone, refer to the operat-
ing instructions of your mobile phone if 
necessary, and can take several minutes.
If not all phone book entries are displayed:
>Transfer all phone book entries from the 
SIM card to the mobile phone if necessary.
>It may not be possible to display phone 
book entries with special characters.
Up to four mobile phones can be paired consec-
utively. When you pair a fifth mobile phone, the 
pairing data of the mobile phone for which the 
pairing data were stored first in the vehicle will 
be deleted.
Checking if pairing is unsuccessful
>Is the mobile phone supported by the 
mobile phone preparation package? Infor-
mation on this subject is also provided on 
the Internet at: www.bmw.com.
>Do the Bluetooth passkeys on the mobile 
phone and the vehicle match? The same 
Bluetooth passkey must be entered both on 
the mobile phone display and via iDrive.
>Have you required longer than 30 seconds 
to enter the Bluetooth passkey?
>Only a limited number of devices can be 
connected to the mobile phone. Delete the 
connection to other devices if necessary.
>The mobile phone no longer reacts? Switch 
the mobile phone off and then on again or 
disconnect the power supply.
To repeat pairing:1.Select "Restart pairing" and press the con-
troller.
2.Repeat steps 9 to 14.
If pairing was repeatedly unsuccessful, contact 
BMW Customer Relations.
To call BMW Customer Relations:
Select "Help" and press the controller.
The phone number of BMW Customer Rela-
tions and information required for pairing is 
shown on the display. With mobile phones 
already paired, you can select the phone num-
ber of BMW Customer Relations to establish 
the connection.
List of paired mobile phones
The mobile phones for which the vehicle has 
stored the pairing data can be displayed. If sev-
eral paired mobile phones are detected by the  

Telephoning
198 vehicle simultaneously, you can operate the 
mobile phone highest up in the list via the vehi-
cle.
You can change the order of the mobile phones 
in the list. As long as a mobile phone is selected 
in this list, the mobile phones cannot be oper-
ated via the vehicle.
iDrive, for operating principle refer to page16.
1.Press the   button to open the start 
menu.
2.Press the controller to open the   menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Move the highlight marker to the second 
field from the top, select "Phone" and press 
the controller.
6.Select the desired mobile phone.
With two drives:
>Move the controller backwards to 
change into the bottom field.
>Select the desired mobile phone and 
press the controller.
With a single drive:
>Select the desired mobile phone and 
press the controller.7.Select "Move device up" and press the con-
troller.
The selected mobile phone is moved 
upward by one position.
Unpairing mobile phone from vehicle
If you no longer want to operate a mobile phone 
via the vehicle, you can delete the pairing data 
of the mobile phone.
iDrive, for operating principle refer to page16.
1.Switch off the mobile phone.
2.Press the   button to open the start 
menu.
3.Press the controller to open the   menu.
4.Select "Settings" and press the controller.
5.Select "Bluetooth" and press the controller.
"Bluetooth" is selected.
6.Move the highlight marker to the second 
field from the top, select "Phone" and press 
the controller.
7.Select the desired mobile phone.
With two drives:
>Move the controller backwards to 
change into the bottom field.
>Select the desired mobile phone and 
press the controller. 

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With a single drive:
>Select the desired mobile phone and 
press the controller.
8.Select "Delete device" and press the con-
troller.
The unpaired mobile phone is deleted from 
the list.
The phone book entries and the lists of 
stored phone numbers are also deleted.
Activating/deactivating Bluetooth link
Bluetooth technology is not approved in 
all countries. Observe the applicable local 
regulations. Temporarily deactivate the Blue-
tooth link between the vehicle and the mobile 
phone if necessary.
If the Bluetooth link is deactivated, you cannot 
operate your mobile phone via the vehicle and 
other devices with a Bluetooth interface can be 
used via the mobile phone, e.g. a laptop com-
puter.<
To temporarily deactivate the Bluetooth link 
between the vehicle and your mobile phone:
1.Press the   button to open the start 
menu.
2.Press the controller to open the   menu.
3.Select "Settings" and press the controller.4.Select "Bluetooth" and press the controller.
5.Move the highlight marker to the second 
field from the top, select "Settings" and 
press the controller.
6.Select "Bluetooth communication active" 
and press the controller to activate or deac-
tivate the link.
 The Bluetooth link is activated.
 The Bluetooth link is deactivated. 

Telephoning
200
Adjusting volume
Turn the knob during a call to select the desired 
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to 
minimum volume.
You can also adjust the volume with the buttons 
on the steering wheel, refer to page11.
The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions via 
iDrive:
>Accepting/refusing a call
>Dialing phone numbers
>Dialing phone numbers from the phone 
book
>Dialing stored phone numbers, e.g. from the 
list of accepted calls.
>Ending a call
When the ignition is switched off or in radio 
readiness, e.g. after taking the remote control 
out of the ignition lock, you can continue an 
ongoing call via the hands-free system for sev-
eral minutes.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively 
loud background noises. The full mobile phone 
preparation package can compensate for these 
noises to a certain degree. To optimize the speech quality during a call, we recommend 
that you:
>Reduce background noises, e.g. by closing 
the windows, reducing the air volume of the 
automatic climate control or pointing the 
opened front vent outlets downward
>Reduce volume of hands-free system
Requirements
>The logon data of the mobile phone are 
stored in the vehicle and the mobile phone 
is ready to operate.
>The engine is running or the ignition is 
switched on.
>The mobile phone is detected by the vehi-
cle.
Opening Communication
Many of the functions described below are con-
trolled using the "Communication" menu.
iDrive, for operating principle refer to page16.
1.Press the   button to open the start 
menu.
2.Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller 
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry 
is displayed.
Accepting a call
Press the   button on the steering wheel.
Alternative: 

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"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has 
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by dialing 
the individual digits and pressing the con-
troller.
Always enter the complete phone number 
consisting of national dialing code, area 
code, and phone number.
The letters correspond to the digits on the 
keypad of the mobile phone.
To delete the last digit:
Move the controller toward the right to 
select the arrow   and press the control-
ler.4.Select "Dial number" and press the control-
ler.
Alternative:
Press the   button on the steering wheel.
For your phone number to be displayed to the 
person you are calling, the display of phone 
numbers must be enabled by your service pro-
vider.
About programmable memory buttons
You can store and request phone numbers 
using the programmable memory buttons, refer 
to page22.
Ending a call
Press the   button on the steering wheel.
Alternative:
1.Select the phone number and press the 
controller. 

Telephoning
202 2."End call" is selected:
Press the controller.
Dialing a phone number from phone 
book or a phone number stored in a list
Phone numbers you have called, incoming calls 
and the entries of the phone book are stored in 
lists when the mobile phone is connected to the 
vehicle via Bluetooth. If the caller is entered in 
the phone book, the name of the entry is dis-
played instead of the phone number.
You can select the desired subscriber from the 
list and establish the connection.
Five lists are available:
>"A - Z" 
The entries in your mobile phone's phone 
book, consisting of names and phone num-
bers, are sorted alphabetically.
>"Top 8"
The eight numbers dialed most frequently 
from the "A - Z" phone book are automati-
cally stored in the Top 8 list.
>"Redial"
The last eight phone numbers you dialed 
are automatically stored. The last number 
dialed is at the top of the list.
>"Missed calls"
The phone numbers of the last eight calls 
that were not accepted are stored. This 
requires the telephone number of the caller 
to have been sent.
>"Received calls"
The phone numbers of the last eight 
accepted calls are stored. This requires the 
telephone number of the caller to have been 
sent.
Dialing a phone number from phone 
book
The "A - Z" list is available for your phone book 
entries. The phone book entries appear on the 
Control Display.
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.To limit the number of displayed entries, 
select the first letter of the desired entry and 
press the controller.
4.Select the desired entry and press the con-
troller.
5.Select "Call" and press the controller.
The system dials the number.
If different phone numbers are stored in the 
mobile phone under one name, e. g. office and 
home, the name is shown once for each phone 
number.
You can change a phone number stored in the 
phone book, e.g. to call a specific extension:
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.Select the desired entry and press the con-
troller.
4.Select "Add digits" and press the controller.
5.Change the phone number. 

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6.Select "Dial number" and press the control-
ler.
Dialing a phone number stored in a list
To select an entry and establish a connection:
1.Select "Phone" and press the controller.
2.Select list and press the controller:
>"Top 8"
>"Redial"
>"Missed calls"
>"Received calls"
3.Select the desired entry and press the con-
troller.
4.Select "Call" and press the controller.
The system dials the number.
Deleting individual entries
1.Select the desired entry from the list and 
press the controller.
2.Select "Delete" and press the controller.
The entry is deleted.
Deleting entire list
1.Select an entry from the list and press the 
controller.
2.Select "Delete all numbers" and press the 
controller.
3.If applicable, select "Yes" and press the 
controller.
The list is deleted.
BMW Contact*
If you are not enabled for BMW Assist, you can 
have several service phone numbers displayed:
>BMW Roadside Assistance
* when you 
require breakdown assistance
>BMW center, e.g. when you want to make 
an appointment for service
>BMW Customer Relations
* for information 
on all aspects of your vehicle
If BMW Assist is enabled, refer to page209. 

Telephoning
204 You can dial the displayed service phone num-
bers if your mobile phone is paired in the vehi-
cle:
iDrive, for operating principle refer to page16.
1.Press the   button.
This opens the start menu.
2.Move the controller forward to select 
"Communication".
3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press 
the controller.
5.Select one of the following menu items and 
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact is established.
Transmitting phone number via tone 
dialing method
The tone dialing method is required for access 
to network services or for controlling devices, 
e.g. remote checking of an answering machine.This function is available when a connection 
has been established.
1.Establish connection.
2.With a single drive:
Press the controller.
Select "Keypad" and press the controller.
With two drives:
Move the controller backwards until the 
bottom field is selected.
3.Select the desired character
 and press the 
controller.
Each character is sent immediately and 
confirmed by a tone depending on the 
mobile phone model.
Changing between mobile 
phone and hands-free system
From mobile phone to hands-free 
system*
You can continue calls begun outside the Blue-
tooth range of the vehicle via the hands-free 
system when the motor is running or the igni-
tion is switched on. Depending on your mobile 
phone, the system automatically changes over 
to the hands-free mode.